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Returns Policy

Not satisfied with your purchase? PowerMax takes pride in our reputation for excellent customer service. Our goal is to make returns as easy as possible for you.

New Apple and Non-Apple Returns 

Used Apple Returns

PowerMax Used Product Warranty

Non-returnable Items

Request for Return

To request a return, please send us an email to sales@powermax.com or call 888-268-9814 with your name, phone number, order number and reason for the return.


*Return shipments must utilize trackable shipping methods (UPS ground, FedEx ground, USPS Priority). Please include tracking number.

Errors and Omissions

While we work hard to maintain our web site accurately, once in a while a mistake will occur. Accordingly, we aren’t responsible for typographical or pictorial errors or omissions, but will endeavor to fix them as soon as we become aware of any problems or mistakes. Another way to say this: If we screw up and put a price of $1 on an item that always sells for a lot more than that, no, you don’t get it for a buck, and no, there’s no law that says you should. We’ll be sorry for the excitement that coursed through your body when you hoped you were getting the deal of a lifetime, but mistakes happen, that’s all.