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Ask Max: Unable to Launch some Apple Utilities

Asked on 05/26/2006:

I am unable to launch some Apple utilities. What could be causing this problem? After upgrading a Power Mac G4 733Mhz to MAC OS 10.3.9, the FontBook and the Printer Setup Utility become inoperative. In order for it to be available again I have to re-installed the operating system again.


It can be hard to tell for sure. My suspicion is that this could have been a ™Disk Permissions™ error. I have seen this happen before when a significant OS upgrade is performed on a well-used hard drive. Try launching Disk Utility and repair the Disk Permissions first and then install. If this happened during a point release upgrade (i.e. 10.3.8 to 10.3.9) then in addition to repairing Disk Permissions make sure you are using the COMBO update version. This version of the OS update replaces the greatest number of files, which helps solve more software issues.

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