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Ask Max: The Linksys network router stopped working over vacation

Asked on 05/09/2007:

We've connected my Mac mini and my husband's Mac with a Linksys. It worked well at first. Then we went away for two weeks, left everything on, and found that I couldn't connect to the internet anymore without disconnecting the Linksys. Any ideas?


Linksys makes many network products and there are a variety of ways to connect them to your Macs. If you are using the wired broadband router, you will have Ethernet wires running to your Linksys router from the computers and an Ethernet cable from the Linksys router's "Broadband" port to your DSL/Cable modem. If you have a setup that looks like what I have described, just simply unplug the power from both the DSL/Cable modem and the Linksys router. Wait 60 seconds and then reconnect power to the DSL/Cable modem. After another 60 seconds, reconnect power to the Linksys router. Now try getting on the Internet from your computers.

You may also have a wireless Linksys router. It will have a single Ethernet cable running in between the DSL/Cable modem and the router. This router will also have antennas on it and your computers will connect wireless to this router. This setup should be powered down and then back up again as I described above, but there is an added step at the end. After everything has powered back on, go to your Airport icon next to the top right system clock on each computer. It looks like an arched triangle with grey or black bars. Click and hold on it to reveal a menu. Select your wireless network from that menu. When the Airport icon bars are black you should be connected to the Internet.

I hope that gets you connected again and if not write back with your specific model of Linksys router.

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