Free Shipping on most orders over $100!*
Your Shopping CartYour Shopping Cart: 0 Items Your Shopping CartYour Shopping Cart: 0 Items

Your cart is empty.

Call the Mac experts! (888) 769-7629
Sign up for our Max Mail Newsletter!
Meet Max the Sasquatch
Apple Authorized Reseller

Ask Max: Safari gives me nothing but the spinning color wheel...

Asked on 12/31/2008:

I have a 20" G5 iMac 2.1 GHz running 10.5.5. I have had the ole spinning color wheel when using Safari for quite awhile now. It's very frustrating to wait for it to go away to do my next task. I have tried resolving any conflicts with the built in software. I have 1GHz of ram and 250 GB of hard drive.

Should I trash my Safari and reload it again from the disk or try another path?


It is certainly possible for Safari, or its preferences, to become corrupted over time. The first bit of troubleshooting would be to trash the preference files for Safari. The file is located at:
Macintosh HD/Users/[Your User Name]/Library/Preferences/ Quit Safari and drag the preference file to the trash. Then open Safari and see if you still get the spinning beach ball. If you are still having issues, try downloading a new copy of Safari.

If you are still getting issues after reinstalling Safari, you can try another browser, FireFox is a good second browser.

If the problem occurs in FireFox as well, then it is probably a network configuration error on your system. That will take some troubleshooting with your ISP and router. If the problem does not occur in FireFox, you may want to consider an Archive and Install of the Mac OS to replace the failing components of the Operating System that Safari relies on.

Check Out with PayPal