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Ask Max: How do I connect my iPod to my Mac mini?

Asked on 09/21/2010:

I have a 3rd generation 32GB iPod Touch and a Mac Mini G4 1.5 GHz, the last G4 model produced. It's currently running the latest version of Leopard, and I've been using it with a USB hub. I also have a "3rd generation" iPod Touch 8GB, but I am aware that it's actually got the same hardware as a 2nd gen model.

The 8GB unit works perfectly with my G4 Mini. But iTunes refuses to recognize my 32GB Touch. If I look in System Profiler, it sees that there's an iPod connected to the USB port, but nothing else happens.

I don't get any error messages, either.

I tried bypassing the USB hub and connecting the 32GB unit directly to one of the Mini's two USB ports, but the exact same thing happened. I was able to successfully sync the 32GB model with a Windows machine, so I don't believe that the iPod is defective.

Is the 32GB unit simply incompatible with the G4 Mini, or do you have any advice for me?

- Aaron



I can only assume that your system has iTunes 9 installed on it and meets the system requirements:

• iTunes 9 or later

• Mac OS X version 10.4.11 or later; Mac OS X version 10.5 or later is required to play an iTunes LP or iTunes Extras

• QuickTime 7.6 or later

• Support for HE-AAC requires QuickTime 7.6.4 and Mac OS X version 10.5 or later

• Safari 4.0.3 or later

• 200MB of available disk space

Perhaps you can find a local Apple reseller, and see if their version of iTunes on a demo Mac will see the iPod. That will tell you that you if it is an iPod or Mac Mini issue. Let me know what you find out.

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