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Ask Max: Do I need to purchase a new design suite for my used Mac?

Asked on 09/17/2009:


I recently purchased a PowerMac from your group. Now when trying to open my MX apps of Flash, Fireworks, Dreamweaver, etc I am asked for a serial #. I type them in and they are not accepted. Does this mean that I'm going to have to purchase the complete new design suite instead of the upgrade?




Last time I installed the Macromedia Studio MX software, I recall that there were two serial numbers in the set. One was for the PC version, and the other was for the Mac version. It is possible that you have the two serial numbers switched. Now that Macromedia is part of Adobe, you may be able to use whatever serial number you have to upgrade to the Adobe version of the software. If you contact Adobe directly they can help you find the proper upgrade path, even if you only have the Window serial number.

- Jacob

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