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Ask Max: Annoying Norton firewall popups

Asked on 08/28/2006:

I have been experiencing a continual problem with Norton internet firewall access code popups. ie: or service location (SLP). I use a G4 tower with OS X 10.3.9. I also use Netscape 7.2.As I try to read or send e-mail, the popups interrupt whatever I'm doing and I have to stop and remove the popup before I can continue.This happens about a dozen times within a two minute period.What do I have to do to stop this annoying situation. I don't want to lose firewall protection, just stop the problem.ThanksBill


BillI honestly have not been a strong supporter of Norton or McAfee products. They do offer virus protection and Spyware-vulnerability scanning, but their benefits have never outweighed the problems they cause. Mac OS X 10.3.9 has a great firewall built in, and the best protection is to be connected to the Internet through a network router. If you have a wired router or a wireless base station you are going to be safe and the OS X firewall will be more protection on top of that. My recommendation would be to turn off the firewall and other active parts of Norton and turn on the OS X firewall in the "Sharing" System Preferences.To keep using Norton's firewall you are going to need to go into the preferences and adjust your notification levels. It sounds like it is notifying you about every application's attempt to connect to the Internet. You are going to need to tell Norton that your applications are allowed outbound connections.Hope that helpsJacob Loeb

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