Contact Us

Claire Pemberton
Last Updated: 24 July 2026

We’re Here to Listen

There are several good reasons to reach out to us, and we want to make it easy to do so. Whether you’ve spotted something outdated on the site, have a question about crypto gambling, or want to flag an issue with a platform, our team is ready to hear from you.

What You Can Contact Us About

Response Times

We aim to respond to messages promptly, though the exact turnaround can vary depending on the volume of inquiries we’re handling at a given time. Rest assured that every message is read.

What We Can (and Can’t) Do

We’re not a dispute resolution service, and we can’t offer financial or legal advice regarding your gambling activity or any specific outcome with a casino. What we can do is listen carefully, take note of patterns in player feedback, and use that information to inform how we assess and rate platforms over time. If enough players report similar problems with a specific casino, that absolutely shapes our ongoing coverage of it.

Before You Reach Out

It helps to include as much detail as possible when describing an issue: the platform name, what happened, and roughly when it occurred. This lets our team look into the situation more effectively and respond with something useful rather than a generic reply.

We appreciate every message that comes through, whether it’s praise, criticism, or a simple question. Feedback from real players is one of the most valuable tools we have for keeping our content accurate and genuinely useful.