What's on this page?
- Chat with an expert now
- We Warranty Our Work
- Why people like you choose PowerMax
- Why buying from PowerMax is risk-free
- Pricing Protection
- Your old Apple gear has value with our trade-in programs
- Safe in the Box. Secure in the Cloud.
- Automatic daily backup to the cloud
- Recover your files from the cloud even in case of theft, fire, or physical damage.
- AES encryption keeps your files secure.
Hassle-free Hybrid Backup
With the LaCie CloudBox, you've got everything you need for storage and backup. Just copy and paste your most important files to your CloudBox, and they will automatically be backed up online daily. It's that simple: your data is backed up on a local hard drive and again in the cloud for double protection. The CloudBox includes a one-year online backup contract for 100GB, which can be easily renewed.
Quick Setup and Easy-to-Use Interface
A simple setup wizard makes the CloudBox ready for backup in minutes. No matter if you're on Windows or Mac, drag and drop your files to the CloudBox, and they will be uploaded automatically to the cloud. Hybrid storage means your files are doubly protected, with one copy on the local hard drive, and another in the cloud.
Fast and Efficient File Restoration
No matter where you are or what may happen to your CloudBox - damage, theft or fire - you'll always have an online copy of your files. If you want to recover everything, the CloudBox can restore your entire online backup. If you just want to restore certain files, the CloudBox's Online Restore application allows you to browse and restore selections of files and folders, up to 10 previous versions.
Ultimate Data Security
Your password is truly secure and not stored online, so no one - not even LaCie - can access your online backup. What's more, every file is encrypted with ultra-secure 128-bit AES before being uploaded. You can be confident that all of your data is safe and secure in the cloud, no matter what happens to the CloudBox itself.
Easily Store Data on Your CloudBox
An intuitive interface helps you get started in minutes. The provided LaCie Backup Software for Windows reg; and Mac reg; will back up, a maximum of 10 computers automatically to your CloudBox. Even more simply, you can drag and drop your files to your CloudBox. Your files are safe because the CloudBox is password-protected, so no one in your local network can access your data.
Automatic Encrypted Online Backup
You don't have to be a computer expert to back up your files to the cloud. All files stored on your CloudBox are automatically backed up every day online onto secure servers. Thanks to AES 128-bit encryption, every file is encrypted before it leaves your home or your company. Your online backup is also secure, as access is password-restricted. No one, not even LaCie, can access your files because you are the only one who knows the password.
Restore Your Files
If you mistakenly deleted some files on your computer or on your CloudBox, you can restore them to any place where you have an Internet connection. The CloudBox Restore Application allows you to browse your online backup and restore up to 10 previous backup versions. In case of theft (your computers OR your CloudBox) or fire, the CloudBox Restore Application will even allow you to perform a full restore to another computer. Lastly, a replacement CloudBox is able to restore itself from your latest online backup.
Eco-Friendly
As soon as you finish copying your most important files to your CloudBox, you can shut down your computer to save energy. Unlike other online backup services, the CloudBox doesn't need your computer to be on to secure your files online. LaCie CloudBox works independently of any computer.
Chat With a Mac Expert Now!
Our live chat customer service team is (typically) available Monday through Friday, 6:30am to 5:30pm Pacific Standard Time.
Please feel free to chat with one of our experts, and if unavailable, contact our sales team at sales@powermax.com
Why buying from PowerMax is risk-free
If there's one thing you should know - it's PowerMax wants you to be 100% satisfied with your product. Because we sell so many different products from a variety of sources, our return policies are specific to the kind of product you ordered. Take a look:
For full details please take a look at our Returns & Errors page.
| Product Type | Return Window | Details |
|---|---|---|
| Third Party Products | 30 Day Full Refund | You can return your item for a full refund within 30 days of purchase with the exception of Apple CTO products, opened memory or opened software. Returns on all new 3rd party products must be in complete, undamaged and unmarked condition. |
| New or Factory Refurbished Apple Products | 10 Business Days | If you are not satisfied with your purchase, contact your PowerMax customer service representative within 10 business days of the receipt of the product. Provided you return an item unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. A 10% open box fee will be assessed in any opened hardware or accessory. |
| Pre-Owned Macs | 90 Day Full Refund & DOA Protection | In addition to a 90-day warranty, we will guarantee any pre-owned Mac to be in good operating condition upon its arrival or we'll pick it up and send you a new one if returned within 72 hours of receipt. |
We warranty our work
In addition to the below warranties on Apple products, we're happy to facilitate communication with manufacturers of non-Apple products at any time (some of them are notoriously hard to communicate with) and do everything we can to make sure manufacturers honor that commitment.
| 1 Year AppleCare | 3 Year AppleCare Available? | 90 Day PowerMax Warranty | 6 Month Powermax Warranty Available? | |
|---|---|---|---|---|
| New Apple Computers | Yes | Yes | No | No |
| Apple Refurbished | Yes | Yes | No | No |
| PowerMax Pre-Owned |
Nope | Nope | Yes | Yes* |
For more info please check out our warranty page.
Pricing Protection
We've all been there: you pick up the latest gadget only to see it advertised by that same retailer one week later at a 25% discount. Well, with PowerMax you don't have to worry about feeling duped.
If you see a reduced price on an item you've purchased within the last 10 days just let us know and refund or credit the difference back to you.
For full details please take a look at our Returns & Errors page.
Why People Like You Chose Powermax
Yes, I HAVE been pleased with your service (and have recommended you to friends and colleagues, and will continue to do so). I appreciate the update regarding my order and the expedited shipping. I will continue to do business with you in the future!
- Sincerely,
- Glendora, CA
I thank you and PowerMax for the always terrific service. I must always remember to check with you guys first.
- Thanks,
- Los Angeles, CA
Just wanted to thank you for the personal service. I appreciate that you called me on my credit card problem, and have kept me updated on the status of my order. I place orders on line several times a month, and sometimes customer service is lacking.
- Thank you, again.
- CA
You can read these and more on our testimonials page.
Your old Apple gear has value with our trade-in programs

Your electronics always have value with our trade-in programs! We are one of the only places to trade-in your old Mac or iPod. Save on your new stuff by trading in those old electronics.
Mac & iPod Trade-In Program
All Mac trade-ins are handled directly through PowerMax.com. Fill out our online trade-in form and we will issue a quote for the trade-in value of your Mac (typically within 24-48 hours).














