Accessories + AppleCare
AppleCare MacBook / MacBook Air / 13" MacBook Pro Protection Plan 3 Year

AppleCare MacBook / MacBook Air / 13" MacBook Pro Protection Plan 3 Year
Shipping: Usually ships within 24 hours
What's on this page?
- Chat with an expert now
- We Warranty Our Work
- Why people like you choose PowerMax
- Why buying from PowerMax is risk-free
- Pricing Protection
- Your old Apple gear has value with our trade-in programs
For up to three years from your computer's original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple's award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork. And you get global repair coverage for your Mac both parts and labor through convenient service options.
Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here's what you get:
- Direct access to Apple experts
- Global repair coverage
- Onsite repair: Request that a technician come to your work site
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule
- Apple display purchased with your Mac
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:
- Using the Mac OS X operating system
- Quick how-to questions about iLife and iWork
- Connecting to printers and AirPort networks
What's in the Box
- Getting started guide
- Terms and conditions
Important Note
The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty
Chat With a Mac Expert Now!
Our live chat customer service team is (typically) available Monday through Friday, 6:30am to 5:30pm Pacific Standard Time.
Please feel free to chat with one of our experts, and if unavailable, contact our sales team at sales@powermax.com
Why buying from PowerMax is risk-free
If there's one thing you should know - it's PowerMax wants you to be 100% satisfied with your product. Because we sell so many different products from a variety of sources, our return policies are specific to the kind of product you ordered. Take a look:
For full details please take a look at our Returns & Errors page.
| Product Type | Return Window | Details |
|---|---|---|
| Third Party Products | 30 Day Full Refund | You can return your item for a full refund within 30 days of purchase with the exception of Apple CTO products, opened memory or opened software. Returns on all new 3rd party products must be in complete, undamaged and unmarked condition. |
| New or Factory Refurbished Apple Products | 10 Business Days | If you are not satisfied with your purchase, contact your PowerMax customer service representative within 10 business days of the receipt of the product. Provided you return an item unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. A 10% open box fee will be assessed in any opened hardware or accessory. |
| Pre-Owned Macs | 90 Day Full Refund & DOA Protection | In addition to a 90-day warranty, we will guarantee any pre-owned Mac to be in good operating condition upon its arrival or we'll pick it up and send you a new one if returned within 72 hours of receipt. |
We warranty our work
In addition to the below warranties on Apple products, we're happy to facilitate communication with manufacturers of non-Apple products at any time (some of them are notoriously hard to communicate with) and do everything we can to make sure manufacturers honor that commitment.
| 1 Year AppleCare | 3 Year AppleCare Available? | 90 Day PowerMax Warranty | 6 Month Powermax Warranty Available? | |
|---|---|---|---|---|
| New Apple Computers | Yes | Yes | No | No |
| Apple Refurbished | Yes | Yes | No | No |
| PowerMax Pre-Owned |
Nope | Nope | Yes | Yes* |
For more info please check out our warranty page.
Pricing Protection
We've all been there: you pick up the latest gadget only to see it advertised by that same retailer one week later at a 25% discount. Well, with PowerMax you don't have to worry about feeling duped.
If you see a reduced price on an item you've purchased within the last 10 days just let us know and refund or credit the difference back to you.
For full details please take a look at our Returns & Errors page.
Why People Like You Chose Powermax
Thank you soooooo very much for the excellent follow-up and great consistent communication. I know this is a small order than some, but you treated me as if it was a large order. Hats off to you!
- Best Regards,
- Oxnard. CA
BIG kudos to your company for shipping to APOs. I love Apple and all their products, but their lack of support to Service Members deployed and stationed overseas has been a sore point with me for a long time!!! It is refreshing to find a company that understands that Soldiers in Iraq (and Afghanistan, and Germany, and Japan, etc.) deserve easy access to Macs as well as anyone else.
- Thank you for your help.
- Balad, Iraq
Just to let you know, the iMac got here safe and sound. Everything is up and running and I'm loving it. I just wanted to thank you for your help and giving such good customer service. I'm really impressed with PowerMax and I'll definitely be doing more of my Mac shopping with you guys.
- Thanks again,
- APO A.E.
You can read these and more on our testimonials page.
Your old Apple gear has value with our trade-in programs

Your electronics always have value with our trade-in programs! We are one of the only places to trade-in your old Mac or iPod. Save on your new stuff by trading in those old electronics.
Mac & iPod Trade-In Program
All Mac trade-ins are handled directly through PowerMax.com. Fill out our online trade-in form and we will issue a quote for the trade-in value of your Mac (typically within 24-48 hours).






















