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<channel>
	<title>Ask Jacob - Free Apple Technical Support</title>
	<atom:link href="http://www.powermax.com/askjacob/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.powermax.com/askjacob</link>
	<description>Just another WordPress weblog</description>
	<lastBuildDate>Mon, 12 Dec 2011 13:00:44 +0000</lastBuildDate>
	
	<language>en</language>
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			<item>
		<title>Connecting a Digital Projector to an iMac</title>
		<link>http://www.powermax.com/askjacob/2011/12/connecting-a-digital-projector-to-a-imac/</link>
		<comments>http://www.powermax.com/askjacob/2011/12/connecting-a-digital-projector-to-a-imac/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 13:00:44 +0000</pubDate>
		<dc:creator>jacob_loeb</dc:creator>
				<category><![CDATA[Hardware]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Projectors]]></category>
		<category><![CDATA[iMac]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2307</guid>
		<description><![CDATA[
I just bought a new 27&#8243; iMac and I want to hook it up to my digital projector that has a DB-15 VGA port. What adapter is needed to connect the iMac to my projector?
Thanks,
Ernie


The 27&#8243; iMac can use the Apple Mini-Displayport to VGA video adapter for use with VGA compatible projectors. You will also need a VGA [...]]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>I just bought a new <a href="http://www.powermax.com/parts/code/PM_CN_I0">27&#8243; iMac</a> and I want to hook it up to my digital projector that has a DB-15 VGA port. What adapter is needed to connect the iMac to my projector?</p>
<p>Thanks,<br />
Ernie</p>
</div>
<div class="aj_answer">
<p>The 27&#8243; iMac can use the <a title="Apple Mini Displayport VGA Adaptor" href="http://www.powermax.com/parts/show/v11774">Apple Mini-Displayport to VGA </a>video adapter for use with VGA compatible <a title="Projectors" href="http://www.powermax.com/cats/sub/projectors">projectors</a>. You will also need a VGA <a title="Display cable" href="http://www.powermax.com/parts/code/PM_AS_CA_MO">display cable</a> (see image below). Now, VGA may not always pass through plug-and-play information from the projector, so you might have to go through some configuration manually.</p>
<p>To do that, go to System Preferences &gt; Displays &gt; Detect Displays.</p>
<p>I hope this has been helpful for you.</p>
<p>Dennis Beaman<br />
PowerMax Support</p>
<p><a href="http://www.powermax.com/cats/sub/projectors"><img class="aligncenter" title="Connect Digital Projector to 27&quot; iMac" src="http://www.powermax.com/img/aj_imac_vga_projector.jpg" alt="" width="389" height="618" /></a></p>
</div>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is a Start Up Disk?</title>
		<link>http://www.powermax.com/askjacob/2011/12/what-is-a-start-up-disk/</link>
		<comments>http://www.powermax.com/askjacob/2011/12/what-is-a-start-up-disk/#comments</comments>
		<pubDate>Wed, 07 Dec 2011 20:17:08 +0000</pubDate>
		<dc:creator>jacob_loeb</dc:creator>
				<category><![CDATA[Backups]]></category>
		<category><![CDATA[Hard Drive]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Storage]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2289</guid>
		<description><![CDATA[
I&#8217;m trying to download a movie from iTunes but I keep getting a message that my startup disk is full and that I should delete files to create room.
What is a startup disk?


The startup disk is the drive that your operating system is installed on and is used to house your applications and home folders. [...]]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>I&#8217;m trying to download a movie from iTunes but I keep getting a message that my startup disk is full and that I should delete files to create room.</p>
<p>What is a startup disk?<span id="more-2289"></span></p>
</div>
<div class="aj_answer">
<p>The startup disk is the drive that your operating system is installed on and is used to house your applications and home folders.  For most users, it&#8217;s the Macintosh HD.</p>
<p>The reason you&#8217;re receiving the notice, is due to the fact that your computer requires a certain percentage of free space on that drive in order to function reliably. Ideally, you should have space greater than 10% available. To check the available space on your drive:</p>
<ul>
<li>Open Finder</li>
<li>Select your startup disk drive (Macintosh HD for most users)</li>
<li>Press &#8216;command&#8217; &amp; &#8216;i&#8217; keyboard combination</li>
<li>In the Info window, you&#8217;ll see the capacity (total capacity), available (available capacity), and used (capacity used) for your startup disk.</li>
</ul>
<p>Easy ways to free up space are to empty the trash and uninstall unused applications. Also, In most cases, media files are often the biggest consumers of drive space so it might be a good idea to move large media files (movies, music, &amp; images) to a separate external drive like this <a title="LaCie Rikiki Hi-Speed USB 2.0" href="http://www.powermax.com/parts/show/d-lac-301909">500GB Rikiki Hi-Speed USB 2.0 </a>from LaCie. Doing this should free up the space you need.</p>
<p>Dennis Beaman<br />
Ask Jacob Team
</p></div>
]]></content:encoded>
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		</item>
		<item>
		<title>Kernal Panic and Ram Problems</title>
		<link>http://www.powermax.com/askjacob/2011/11/kernal-panic-and-ram-problems/</link>
		<comments>http://www.powermax.com/askjacob/2011/11/kernal-panic-and-ram-problems/#comments</comments>
		<pubDate>Mon, 21 Nov 2011 13:00:10 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[RAM]]></category>
		<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[iMac]]></category>
		<category><![CDATA[Kernal Panic]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2271</guid>
		<description><![CDATA[In the last month, for some unexplained reason, my one year old 21.5-inch iMac will get a RAM warning (three beeps, pause, three beeps).  Then, sometimes it is a kernel panic. ]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>In the last month, for some unexplained reason, my one year old 21.5-inch iMac will get a RAM warning (three beeps, pause, three beeps).  Then, sometimes it is a <a href="http://en.wikipedia.org/wiki/Kernel_panic">kernel panic</a>.  This happens about three or more times a week.  I took it in to Apple and they said they could not duplicate the problem I was having and handed it back to me. The iMac is under warranty till 2014.</p>
<p>So what next?</p>
<p>Best regards,</p>
<p>Ardent</p>
</div>
<div class="aj_answer">
<p>You are correct in that it&#8217;s indicating a RAM error.  Three beeps, pause, etc.  Now, often a RAM issue can be resolved by re-seating the RAM. This is because it may have been nudged around during shipping. To re-seat, you can remove and then re-insert the RAM. </p>
<p>I would also check that the environmental conditions in the location where it&#8217;s reporting the error have adequate airflow to keep the machine cool and ideally, not in prolonged direct sunlight. In cases were a <a href="http://www.powermax.com/pages/memory">RAM card</a> has failed, it usually is a permanent failure.  This scenario however, suggests that perhaps the card is not completely seated.</p>
<p>I hope this information has been helpful for you.</p>
<p>Dennis Beamen<br />
Ask Jacob Team</p>
</div>
]]></content:encoded>
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		<item>
		<title>Data Transfer from MacBook Pro to External Hard Drive</title>
		<link>http://www.powermax.com/askjacob/2011/11/data-transfer-from-macbook-pro-to-external-hard-drive/</link>
		<comments>http://www.powermax.com/askjacob/2011/11/data-transfer-from-macbook-pro-to-external-hard-drive/#comments</comments>
		<pubDate>Mon, 14 Nov 2011 22:31:41 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[Backups]]></category>
		<category><![CDATA[Hard Drive]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Transfers]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2254</guid>
		<description><![CDATA[
Please let me know how to transfer data from a MacBook Pro to an external hard drive as per the following scenarios:
1. MacBook Pro&#8217;s (mid 2009 model) USB ports are not working but it has Bluetooth capability.
2. I have  a new 500 GB Iomega external hard drive that is not yet formated for either a [...]]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>Please let me know how to transfer data from a MacBook Pro to an external hard drive as per the following scenarios:</p>
<p>1. MacBook Pro&#8217;s (mid 2009 model) USB ports are not working but it has Bluetooth capability.</p>
<p>2. I have  a new 500 GB Iomega external hard drive that is not yet formated for either a Mac or PC.</p>
<p style="padding-left: 30px;">a. Can this external hard drive be <a title="Partition Hard Drive" href="http://en.wikipedia.org/wiki/Disk_partitioning">partitioned</a> in 2 sections of 250 GB each? If so, how would I partition it?</p>
<p style="padding-left: 30px;">b. Can one partition of 250 GB be formatted for a PC and the other 250 GB be formatted for a Mac, so that one external hard drive can be used for both PC and Mac files transfers. How would I do this?</p>
<p>Thank you in advance for your answers.</p>
<p>Regards,</p>
<p>Saiyed</p>
</div>
<div class="aj_answer">
<p>If your new Iomega external drive has both USB and FireWire ports, you can use a <a title="FireWire Cable" href="http://www.powermax.com/parts/code/PM_AS_CA_FW">FireWire cable </a>to perform the partitioning and backup. If your <a title="Hard Drive" href="http://www.powermax.com/cats/disp/storage">hard drive</a> only has a USB port and the USB ports are disabled on your Macbook Pro, you may have to find an alternative way to transfer, such as going machine to machine, using <a title="FireWire Target Disk Mode" href="http://support.apple.com/kb/ht1661">FireWire Target Disk Mode.</a></p>
<p>As for Partitioning the drive, there is an application, inside the Utilities folder on your Mac, called Disk Utility.  Disk Utility has the ability to <a title="Using Disk Utility to Partition External Hard Drive" href="http://www.youtube.com/watch?v=fk079j_xZbU">help you format your hard drive and partitions</a>.  For Windows machines, the format is NTFS. For Macs, it&#8217;s Mac OS Extended (Journaled).  Your Mac can view both partitions, however the Windows machine can only see the NTFS partition.</p>
<p>I hope this information has been helpful.</p>
<p>Dennis Beaman<br />
Ask Jacob Team</p>
</div>
]]></content:encoded>
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		</item>
		<item>
		<title>MacBook Fan Running at High Speed</title>
		<link>http://www.powermax.com/askjacob/2011/11/macbook-running-at-high-speed/</link>
		<comments>http://www.powermax.com/askjacob/2011/11/macbook-running-at-high-speed/#comments</comments>
		<pubDate>Fri, 04 Nov 2011 21:02:25 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[MacBook]]></category>
		<category><![CDATA[System Settings]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2222</guid>
		<description><![CDATA[Troubleshooting tips for when your Macbook fan is running at high speeds.]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>Over the last few months my <a title="MacBook Air" href="http://www.powermax.com/parts/code/PM_CN_MA">MacBook</a> has developed the &#8220;habit&#8221; of the fan periodically running at high speed. I wen<img class="alignright" title="Fan Running on MacBook" src="http://images.csnw.com/med/MacBook1,1-white.jpg" alt="Fan Running on MacBook" width="150" height="150" />t online to see if I could get any help for the problem there and it seems to be a common problem for a number of people.  On one forum I found the advice to &#8220;reset the System Management Controller&#8221; which, another person on the forum said worked for them.  Mine looks as though I have a removable battery but I&#8217;ve never taken it out before so I have several questions:</p>
<ul>
<li>How do I know if I have a battery that I can remove myself?</li>
<li>Is there any trick to removing it? (It looks like a press and slide kind of deal, like the back of a cell phone)</li>
<li>Is &#8220;resetting the System Management Controller&#8221; the solution to my fan problem?</li>
<li>If not, can you tell me what would be?</li>
</ul>
<p>Jennifer</p>
</div>
<div class="aj_answer">
<p>The System Management Controller, is a componant that manages functions like, sleep, wake from sleep, thermal controls, remembers the time, as well as volume settings.  In some cases, the SMC may become corrupted and begin to exhibit unusual behavior.  On the bottom of your computer, there is a coin-screw that can be turned 90 degrees.  This releases the battery.  It shouldn&#8217;t require any real amount of force to remove.   Once the battery is out, you can perform the SMC reset process.</p>
<p>To reset the System Management Controller for Laptops:</p>
<ul style="list-style: disc !important;">
<li>Shut down the computer</li>
<li>Disconnect the MagSafe power adapter from the computer- if it’s connected.</li>
<li>Remove the battery</li>
<li>Press and hold the power button for 5 seconds</li>
<li>Release the power button</li>
<li>Reconnect the battery and MagSafe power adapter</li>
<li>Press the power button to turn on the computer</li>
</ul>
<p>The SMC reset may indeed provide the solution but keep in mind, certain applications generate more heat and will kick the fan up. With my MacBook, I&#8217;ve noticed that any web-page running flash for more than a few minutes kicks the fan up.</p>
<p>I hope this information is helpful for you.</p>
<p>Dennis<br />
Ask Jacob Team</p>
</div>
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		<item>
		<title>Data Transfer from G4 iBook to a MacBook Air</title>
		<link>http://www.powermax.com/askjacob/2011/10/data-transfer-from-g4-ibook-to-a-macbook-air/</link>
		<comments>http://www.powermax.com/askjacob/2011/10/data-transfer-from-g4-ibook-to-a-macbook-air/#comments</comments>
		<pubDate>Mon, 10 Oct 2011 18:41:10 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[Backups]]></category>
		<category><![CDATA[G4]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[MacBook Air]]></category>
		<category><![CDATA[Transfers]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2202</guid>
		<description><![CDATA[How to: Data Transfer from G4 iBook to a MacBook Air]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>Our <a title="New MacBook Air" href="http://www.powermax.com/parts/code/PM_CN_MA">new MacBook Air</a> will be delivered today so I&#8217;d like to know how data (pictures &amp; bookmarks) in a <a title="Used G4 iBook" href="http://www.powermax.com/parts/code/PM_CU_IB_14">used G4 iBook</a> running OS 10.3.9 can be transferred to the new MacBook Air. <a href="http://www.powermax.com/parts/show/c-nma-mc968ll__a"><img class="alignright" title="New MacBook Air" src="http://images.csnw.com/med/MacBookAir4,1.jpg" alt="New MacBook Air" width="150" height="86" /></a></p>
<p>I have 400 to 800 <a title="FireWire Cables" href="http://www.powermax.com/parts/code/PM_AS_CA_FW">FireWire cables</a> from the last time but forgot how to specifically do it.</p>
<p>Any suggestions appreciated.</p>
<p>-Thomas</p>
</div>
<div class="aj_answer">
<p>The new MacBook Air that you&#8217;re receiving has an application that provides for &#8220;Over the Air&#8221; network-based migration, as the MacBook Air does not have a FireWire port included.  However, in order to use the &#8220;over the air&#8221; method, the originating machine must have an operating system of 10.4.6 or later.  Because your iBook G4 has 10.3.9 installed, the automatic migration isn&#8217;t an option.</p>
<p>Should I have this same situation, I&#8217;d use a manual migration method. Using a USB external drive, back up your data from your home folder.  Then go through the standard setup process with your MacBook Air.  Once your account is created on the new machine, you can connect your external drive and move the backed up data to the correct folders.  It&#8217;s not exactly seamless or automatic, but it can provide a safe way to move your data and build a nice, stable system.</p>
<p>-Dennis<br />
Ask Jacob Team</p>
</div>
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		<item>
		<title>Amber Light Flashing on Apple Time Capsule</title>
		<link>http://www.powermax.com/askjacob/2011/10/amber-light-flashing-on-apple-time-capsule/</link>
		<comments>http://www.powermax.com/askjacob/2011/10/amber-light-flashing-on-apple-time-capsule/#comments</comments>
		<pubDate>Fri, 07 Oct 2011 14:00:03 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[Networking]]></category>
		<category><![CDATA[Time Capsule]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2176</guid>
		<description><![CDATA[Troubleshooting amber flashing light on Apple Time Capsule.]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p><a title="Apple Time Capsule" href="http://www.powermax.com/parts/code/PM_ST_TC"><img class="alignright" title="Apple Time Capsule" src="http://images.csnw.com/med/app-mc343lla.jpg" alt="Apple Time Capsule" width="150" height="92" /></a>I just hooked up a <a title="Apple Time Capsule" href="http://www.powermax.com/parts/code/PM_ST_TC">Apple Time Capsule</a> to my Cable Modem and I want to use it as a wireless router for my house. The amber light keeps flashing, even though everything is set-up and I am connected on my new wireless network. The airport utility is saying that my Apple Time Capsule airport device does not have a valid IP address. What can I do? I want to fix the problem so everything runs like it is supposed to and I have the green light on the Time Capsule instead of the amber flashing light.</p>
<p>Thanks,<br />
Nathan</p>
<p><span id="more-2176"></span></p>
</div>
<div class="aj_answer">
<p>It is often necessary to power off both the Cable Modem and the Apple Time Capsule / <a title="Airport Base Station" href="http://www.powermax.com/parts/code/PM_AI">Airport Base Station</a> to resolve this issue. Make sure that the Cable Modem is connected to the Time Capsule&#8217;s  WAN port. When ready, first turn on the Cable Modem then power up the Time Capsule. After a minute or two, the Time Capsule light should turn green. Then, you should connect to it and make sure you have changed all the passwords from the default setting.</p>
<p>- Jacob</p>
</div>
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		<item>
		<title>Safari and iChat Quitting Unexpectedly</title>
		<link>http://www.powermax.com/askjacob/2011/10/safari-and-ichat-quitting-unexpectedly/</link>
		<comments>http://www.powermax.com/askjacob/2011/10/safari-and-ichat-quitting-unexpectedly/#comments</comments>
		<pubDate>Wed, 05 Oct 2011 15:00:20 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Browsers]]></category>
		<category><![CDATA[Applicatioins]]></category>
		<category><![CDATA[Broswers]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2165</guid>
		<description><![CDATA[Three trouble shooting tips on what to do when Safari and iChat quit unexpectedly. ]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>Safari has been quitting on me and iChat has been having some trouble staying connected. Any reason why this would happen?</p>
<p>-Rondelle</p>
</div>
<p><span id="more-2165"></span></p>
<div class="aj_answer">
<p>It is not a clear symptom but it sounds to me like you are having network connectivity problems. This could be caused by three possible issues.</p>
<p><img class=" alignright" title="Safari and iChat Quitting Unexpectedly " src="http://www.powermax.com/img/safari_ichat_quitting.gif" alt="" width="170" height="169" /></p>
<p>It could be the network you are on, so you should take your <a title="MacBook Air" href="http://www.powermax.com/parts/code/PM_CN_MA">MacBook Air</a> out of the house and see if the problem happens on other networks. Try going to a coffee shop with free Wi-Fi and see if you can get Safari to crash or iChat to logout.</p>
<p>If it happens on another network, then you should next look at your OS X software. You should do an Archive and Install of the Mac OS from an Install DVD. This will replace your OS with a new version of the software but leave your personal data intact. IF that fails to help, try deleting your Network preferences. Then restart your MacBook and test your Safari and iChat.</p>
<p>Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist</p>
<p>Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist</p>
<p>MacintoshHD/Library/Preferences/SystemConfiguration/com.apple.network.identification.plist</p>
<p style="text-align: left;">
<p style="text-align: left;">If that fails to resolve the problem, it is probably hardware related. If you had been connected wirelessly to the internet, try an ethernet connection and see if it is the network interface or your whole system. Then when you have it pinned down, you can be certain it is hardware related.  I would advise you to take it in for a service diagnostic at an <a title="Apple Authorized Service Center" href="http://www.apple.com/buy/locator/service/" target="_blank">Apple Authorized Service Center</a>. They should be able to pinpoint the problem if you give them the testing info gathered from the above troubleshooting.</p>
<p style="text-align: left;">-Jacob</p>
</div>
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		<item>
		<title>External Hard Drive Not Registering on Mac</title>
		<link>http://www.powermax.com/askjacob/2011/10/external-hard-drive-not-registering-on-mac/</link>
		<comments>http://www.powermax.com/askjacob/2011/10/external-hard-drive-not-registering-on-mac/#comments</comments>
		<pubDate>Mon, 03 Oct 2011 14:00:40 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[Backups]]></category>
		<category><![CDATA[Hard Drive]]></category>
		<category><![CDATA[Hardware]]></category>
		<category><![CDATA[How To]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2155</guid>
		<description><![CDATA[External hard drive is not registering on Mac. Attaching raw drive to computer with Universal USB Adaptor. ]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>My external hard drive no longer comes up on my Mac when I plug it in and I&#8217;m afraid I&#8217;ve lost all of my backed-up files forever. Since I&#8217;ve only used it on a Mac, I&#8217;m not sure where to go where they&#8217;ll plug it into a Mac for diagnostic service. I don&#8217;t want it to get plugged into a PC and reformatted and then I&#8217;m really out of luck.</p>
<p>Any advice on what company to use for this? I&#8217;ve heard this type of service can be very expensive. Thanks in advance!</p>
<p>~Paula</p>
</div>
<div class="aj_answer">
<p>Well most Apple Authorized service centers can help you. You can find the nearest location <a title="Apple Authorized Service Center" href="http://www.apple.com/buy/locator/service/" target="_blank">here</a>.</p>
<p>You can also try and repair the drive with Disk Utility, found in the OS X Utilities folder which, is in the Applications folder. If Disk Utility fails to see the drive, you can try removing the internal drive from the external drive case. It could be that your external hard drive is OK but the drive enclosure has failed. To test this, you can connect the raw drive to your computer with a <a title="External Hard Drive Not Registering on Mac" href="http://www.powermax.com/parts/show/a-nwtu3nvspata" target="_blank">Newer Universal Drive USB 3.0 Adaptor</a>.</p>
<p>As a side note, you said &#8220;I&#8217;m afraid I&#8217;ve lost all of my backed-up files forever&#8221; which would indicate this drive was your backup drive. In a good backup process you need to have at least two copies of every important file. It is not backing up if you move a file to an external hard drive and then delete it off of your internal hard drive. That is not backing up, just changing locations. Any hard drive will fail eventually. So to be backed up, please make sure you have at least two copies and preferably three copies with one being at a different location than your computer.</p>
<p>You may also view this Ask Jacob post for my <a title="Recommendation on Best Back Up Drive" href="http://www.powermax.com/askjacob/2010/05/1912/" target="_self">recommendation on a back up drive</a>.</p>
<p>- Jacob</p>
</div>
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		<title>How To Migrate Contacts from Outlook to Gmail</title>
		<link>http://www.powermax.com/askjacob/2011/09/how-to-migrate-contacts-from-outlook-to-gmail/</link>
		<comments>http://www.powermax.com/askjacob/2011/09/how-to-migrate-contacts-from-outlook-to-gmail/#comments</comments>
		<pubDate>Fri, 30 Sep 2011 18:56:53 +0000</pubDate>
		<dc:creator>Jacob</dc:creator>
				<category><![CDATA[Hard Drive]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Microsoft Office]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.powermax.com/askjacob/?p=2143</guid>
		<description><![CDATA[How to transfer contacts from a PC to a Mac]]></description>
			<content:encoded><![CDATA[<div class="aj_question">
<p>I am attempting to migrate from PC to Mac.</p>
<p>Do you know of a seamless/easy way to import all your Outlook2007 Contacts/Categories without re-typing/formatting many hundreds of MBs?</p>
<p>CME [Convert My Email dot com] claims to be able to import Outlook2007 email folders, archives, contacts (including categories), calendar etc. into Entourage 2008.</p>
<p>When I tried it, just as their program attempted to import the translated data Entourage crashed.<br />
I am continuing to work with them by running their debugging program and sending logs.</p>
<p>Is there an easier way?</p>
<p>What do you recommend for all those Mac converts out there who can’t face re-typing their Outlook data?</p>
<p>Dave</p>
</div>
<div class="aj_answer">
<p>It is sometimes nice to use a third party to be the intermediary in the transfer process. I like to use Gmail for this. Here is Microsoft&#8217;s pages on how to get your contacts loaded into a free Gmail account:</p>
<p><a title="Export Outlook Contacts to Google Mail" href="http://office.microsoft.com/en-us/outlook-help/export-outlook-contacts-to-google-gmail-HA001148902.aspx" target="_blank">Export Outlook contacts to Google Mail<br />
</a><a title="Transfer contacts between Outlook and Google Mail" href="http://office.microsoft.com/en-us/outlook-help/transfer-contacts-between-outlook-and-google-gmail-HA010222048.aspx#BM2" target="_blank"> Transfer contacts between Outlook and Google Mail</a></p>
<p>Then in your Mac&#8217;s Address Book Application, go to the Preferences. Under the Accounts tab mark the checkbox for &#8220;Synchronize with Google&#8221; and enter the credentials for your Gmail account. This will let you transfer your Outlook contacts over the network. Additionally, syncing them with your Gmail account will make sure that they are always available to you. You can view them via the internet in your Gmail account, they will be constantly backed up from your Mac, and easy to export out of Gmail if you need to.</p>
<p>Jacob</p>
</div>
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