Archive for the ‘Printing’ Category
I reluctantly upgraded from Tiger to Snow Leopard recently and discovered, to my dismay, that my HP 940-C will not print now. I have a Mac Pro which had the original 160 HD with Tiger on it. I installed a 500 GB Western Digital HD drive and cloned the drive as you suggested with Carbon Copy Cloner (thanks by the way!) and installed Snow Leopard on the new drive. After discovering that Snow Leopard didn’t have a fix to make my printer work as it should, I went to system prefs and rebooted from my original drive which has Tiger installed and I was able to print as usual. Is there a fix to make Snow Leopard functional with my older printer? I went to Apple website & downloaded what I thought might be a printer driver solution that still doesn’t work. If there is a simple solution I would appreciate a tech tip.
I checked through Hewlett Packard’s website, and it appears that the driver for that printer has not been updated since march of 2005. Most likely, the correct driver for 10.6 is included in the 10.6 DVD install. I would recommend going to System Preferences, then to Print & Fax, and delete the current printer, and re-add it. When re-adding the printer, check carefully under the driver selection, and see if the 940C driver is listed. if it is, select that driver, or one for “The 940 series”, then perform a test print. If this driver is not listed, it’s possible that it may be on the DVD for Snow Leopard, under “Optional Installs”(does not require reinstallation).
How do you do screenprint on a MacBook?
There are two common ways of capturing your screen. First you can use the keyboard shortcuts bellow
• Shift-Command-3 = Capture the screen to a file
• Shift-Control-Command-3 = Capture the screen to the Clipboard
• Shift-Command-4 = Capture a selection to a file
• Shift-Control-Command-4 = Capture a selection to the Clipboard
Be sure to check out Apple’s full list of Mac OS X keyboard shortcuts.
The other way to capture your screen is with the Grab utility in your Applications/Utilities folder. This application is included with every Mac and it gives you more options when trying to get exactly the screen image you want than you have with the keyboard shortcuts.
Hope that helps,
Are there any printers that will work with a Performa 6200?
There are no compatible printers in production today that will work with that generation Mac. You probably could find a used Apple Laser Writer on eBay that would still work. Those things were tanks.
Otherwise the next best bet would be to upgrade your Mac to one with OS 9 support. Then migrate your applications and data over to the newer Mac. Many older Apps work well in the OS 9 Classic environment running on top of OS X.
I am trying to find an inexpensive (under $150.00) printer that prints direct to printable cd/dvd. I purchased an HP Photosmart c5580 but we could not get it to work. I had to take it back. The store manager said he had heard no one else with a problem. HP says it’s Mac compatible. Can you please help me? I have a MacBook Pro Intel, OS 10.5.6.
I need a little help and guidance here. I’m helping a friend of mine set up a computer he bought off of you guys a little while back (Peter West, Washington, PA). I’m by no means any sort of computer expert but I’m a little better at fumbling through this than he is.
This is the scenario. He has one older system running a Roland large format printer and an Agfa scanner both serial driven (no USB no Firewire). He bought the tower off of you to build a backup clone should his current original tower bite the dust.
We need two 25 pin SCSI cards for a G4 tower and I have no idea where to start on which type. The less expensive the better (only if it’s still a reliable choice). Can you give me some help on what to get here?
Sure thing, you probably want an Adaptec 2916 card.
When I was a install tech I used this card 99% of the time and never had a bad one. There are better cards for hard drive control but this is fine for external devices. SCSI also can be run in daisy chains, so you may be able to get by with just one card, if one of the devices supports pass through.
We have 2 Mac Minis and a G5 networked through a Netgear ethernet box to a Xerox 8500 Phaser wax printer. All computers are running on OSX.4. We use mostly Microsoft Word, the most recent Mac version. Nearly every time we submit a print job, Word crashes. If we haven’t saved just prior, all changes are lost. When we restart Word, we can usually print but if we make any additional changes in the document, Word crashes again.
What we have tried – reinstalling Word from the CD, the printer software, new cables. We’ve tried connecting one computer directly to the printer via USB. None of this seems to make any difference in the crashing effect.
The rest of the networking and computers are working fine, this is our one issue, but it is SUCH a pain.
Do you have any suggestions?
There was a bug in Office 2004 that cased it to crash when printing which was fixed in an Office update. Please make sure that you are running the most recent version of MS Office for the Mac. You do that via the Microsoft Autoupdate program in your Applications folder. If the problem continues after fully updating your Office programs, then you may need to reset your Printer system. Apple has iInfo on the Reset Printing System feature as well.
After you reset the Printing System, you will need to re-add your Phaser 8500. Take the opportunity to see if Xerox has an updated driver before your add the printer again.
Hope that helps,
I know there are new printers that have Wi-Fi capability, but I would like to use my existing printer on a wireless network. Is there a way to connect the printer directly to a wireless router so the printer is available to all users on the network? Any solution would probably also have to work with WinXP and MacOS X.4 or .5
I use the Apple Airport base stations for this. They share a printer with Macs and PCs, but you need to install Bonjour on the Windows system.
I have a Lexmark T634 laser printer. When I print a multipage document every other page has only one line of text. What settings will correct this problem?
If after that your laser printer still waists a page with a single line. It probably has to do with your Page Margins in the word processor you are printing from. You may need to adjust the header/footer spacing options so less text is assigned to each page.
Looked high and low through the net for months if not years…no one seems to have a good answer on how to set up an iBook G4 1.33 (via airport card) or a Sawtooth (via cat 5) to successfully print to an HP2100 or HP4500N connected to a network. Do you have any suggestions? I usually wind up getting the post script (?)errors of multiple pages of odd, meaningless text….thanks in advance!!!
Until recently we used a 2100TN as a primary printer here at PowerMax. We still have a 2200DN in use in our returns department. It is hard to kill those HP Laser Jets and if speed is not an determining factor, the old units can still hold their own. The main thing is to make sure to have the printers connected to your network via Ethernet and then add them as AppleTalk printers. You can also add them as a LPR printer if you assign them fixed IP addresses on your network. The nice thing about the JetDirect internal print servers is they have had their firmware kept up-to-date by HP and they have a nice web interface. HP still sells legacy parts if your printers are missing the JetDirect module (J3111-69001).
Here’s Apple’s support page on adding a printer to your printer list in OSX.
One potential problem could be with the router you are using. Some routers will block AppleTalk traffic. You should check your router’s website to see if AppleTalk is a supported protocol. If it is not supported then you may need to setup the printers as LPR printers.
Hope this helps,
This one is so simple; I once knew the answer but cannot connect with it.
I type a document in TextEdit and then print – comes out very small – how do you get to the zoom feature to get it up to a full page size.
I love my iMac but it will be several years before I master it, maybe quite a few.
I love Text Edit because it is basically what the word processor once was. You can achieve larger type in a few ways, but probably the best method is to highlight the text and use the [command] and [+] keys on your Apple computer to increase the font size. It is also helpful to see what the page will look like when printed without having to do a print preview. To achieve this view change, you will need to go to Text Edit’ preferences. Under the New Document tab, in the format section, select “Rich text” and “Wrap to page.” Optionally, in the options section you can choose to “Show ruler,” for that true word processor feel. Open a new window and copy your text into that new window. Then just start adjusting your text size with the key combination above or the Font pop-out menu found in the Format menu.
Hope this helps,
I have a Samsung ML-1210 that will not print from this OS (X 5.5) on an Intel based computer. I’ve tried a lot of Web advice but no success. Do you know of any way to make this happen?
On the other hand, if not, is there a reasonable laser black and white printer you would recommend?
I think you will have to rely on the open source community to find a suitable print driver for your Apple computers OS X. Here is a link to the Linux Foundation’s OpenPrinting for MacOSX downloads.
If that does not work or you are still looking for a new printer, I love the monochrome HP laser printers. The little HP LJ P1005 is the perfect desktop sized laser printer that still has the HP quality print engine.
I’m wanting a new iMac. I’ve about decided the new G5 will do for me. I want a faster processor with greater bus speed, more memory, and USB 2.0 ports. I’m also ready to go to a 20″ screen. I also want a good internet experience, which I have not been getting lately. I don’t think I’m ready for Leopard and glossy screen, although the new iMacs video in and out options sound intriguing, as does the ability to use a second monitor to expand the desktop. The Apple MAO64LL/A, 2.1 GHz PowerPC 970fx iSight 20″ is the one I have tentatively decided on, running Tiger. (I understand that I could later install Leopard.) I can’t make a good final decision until I get a few issues addressed.
I have an 800 MHz PowerPC G4 iMac with 17″ screen and a partitioned hard drive. I have installed Panther OS 10.3 and Mac OS 9.2.2. The Mac is dual-booting. That is, all my Mac system software must be on the same partition. When i want to switch to the other OS, I go to Startup Disk and select an operating system to start up in, then Restart the Mac. I use PageMaker and MacWrite Pro, and SuperPaint. All of these work great in Classic, while I am still booted up in OS X.
BUT I have not been able to PRINT any of their documents without actually booting up in OS 9.
New Epson printers do not support OS 9 at all. My printer is a refurbished Epson CX 6600, which Epson no longer supports and refused to repair. I did find a local authorized repair shop, and I feel like the printer is on borrowed time. When I try to print an OS 9 document while running in Classic mode, it acts like it will print OK. It spools the document, then gives an alert “Printer is not responding. Make sure it is online and ready to print.” I look at the Chooser. It allows me to select the printer, but it never offers a printer port in the box on the right side of the window.
This printing issue is troublesome. I have a fear that Tiger will behave the same as Panther. Is my best option to keep two computers, or will I be able to Print from Tiger in Classic mode? You have made some comments about HP printers. I’ve never used them, except a little Deskjet C30 that I borrowed one time. It ran like a charm, printing OS 9 without hesitation. Would an HP offer me some solution?
P.S. Do you know of any good substitutes for Hoyt Mah Jongg Tiles and Eric’s Solitaire? I’m addicted to both.
Printing in Classic has many problems because it is an emulated environment, but not in a traditional way. There is a good chance this will not work and also any new printer you buy may not have OS 9 print drivers; even HP, which are still great printers. In those situations you have another option. Open Chooser from the Classic Apple Menu. If you do not see the rainbow-colored Classic Apple menu, just start an OS 9 application and it will appear. In the left side of the Chooser window double click on LaserWriter 8 and close the window. Now when you go to print from your OS 9 applications you will get the LaserWriter 8 Print screen. Change the Destination pulldown menu to “File” and then the Format pulldown menu to “EPS Mac Standard Preview.” Click on the Save button and save the EPS file to your desktop. The Preview application that is included in OS X will open that EPS and let you print it from there. It is an extra step but works with 90% of the hard Classic printing jobs I encounter.
Hope that helps. In regards to the game recommendations, a desire for continued employment has kept me from discovering such things. I have know many people who have Dashboard Widgets that will give you your Mac mini-game fix. http://www.apple.com/downloads/dashboard/
I’m trying to connect to an Epson Stylus Photo RX620 all-in-one (not my favorite piece of hardware, but it’s what I’ve got). I’ve downloaded software from Epson’s site, which supposedly will install drivers for Intel-based Macs under OSX 4.xxx. The installer seems to run fine, but when I go to Systems Preferences > Print & Fax > Add Printer > Print Using, the only drivers that are listed under “Epson” are the Gimp-Print beta drivers.
A whole bunch of likely-looking stuff exists in Macintosh HD > Library > Printers > Epson, but I don’t have any idea what to do with that information.
(By the way, I did run Epson’s “Uninstall” program before installing their “Install.” I did disconnect the USB cable before installing, and I did restart the iMac after installing. In fact, I’ve all this several times.)
Something for you to try is resetting your printing system. You do this by opening the Printer Setup Utility: it’s in the Utilities folder in the Applications folder. Then under the Printer Setup Utility Menu, select “Reset Printing System.” That will take your system back to square one, in terms of printers, but then all you’ll need to do is add the printer again. You should not need to reinstall the Epson software. You may want to restart the computer in between resetting the printing system and adding your printer.
There are three editions of the Epson 3800 Stylus printer: “professional”, “portrait” and “regular.” What are the differences? Are they worth the $200 price difference?
The difference between those three versions of printer has much more to do with software than hardware. The Portrait series of printers from Epson includes ExpressDigital’s Darkroom Core Edition, but that software is only compatible with Windows XP Pro. Mac users should not consider the Portrait models from Epson. Now the Professional version will be a good option for Mac-based pro print houses that need RIP (raster image processing) software. The Standard version is compatible with most RIP software, but you have to bring your own or use a program that does not need third party RIP software.The price difference is mostly based on additional software licensing and not hardware acceleration.
Currently I have 3 printers (HP 1600 laser jet, HP 1200 Laser jet and Canon MP500). How can I network these printers between an Apple desktop, a MacBook, and an HP laptop and desktop? Do I need some kind of device to connect them?
Although there are several devices that will share printers on a network, my current favorite is the New AirPort Extreme base station. Not only will it share printers and hard drives, it will also act as a gigabit router.
You can connect many printers to the base station’s USB port via a USB hub and have them all simultaneously shared. The complication will come from the HP Color LaserJet 1600 printer. It is not Mac compatible and probably won’t work on the base station. That printer may need to be connected to your HP desktop and shared from the Windows printer-sharing feature. It may turn out that the LJ1600 will one day be supported–you might even find that it does work when connected to the base station now, but there is no guarantee.
Here is a link to printers that have been tested to work with Apple’s wireless printer sharing equipment:
Click Here for details.
It is not an official list, but can be helpful. If you already have an investment in good networking equipment then the base station may not be the best solution because of the expense added to your network. In that case, you can always use the OS X printer-sharing feature to share the other two printers. The option is in the System Preferences in the Sharing section. It is limited, but would work as a low cost option.
I have an Apple eMac running OS X 10.3.9. I have a HP DeskJet 932C printer. When I try to print anything I am told that printing jobs are stopped. When I try to start printing again I get the error message: pictwpstops-got an error disposing of document=-9783. I am computer illiterate so all the help you could give me would be greatly appreciated. Help on where to look for solutions would help also. I just spent 4 hours looking thru several troubleshooting forums without finding anything useful.
The most effective way to troubleshoot a printing problem like yours is to reset your printing system on the Mac. Mac OS X uses a central printer system to control all printers and sometimes it gets fouled up. You can get to the printing system through the Printer Setup Utility application. It is located in the Utilities folder that is inside the Applications folder. Under the Printer Setup Utility menu, select “Reset Printing System.” Next click on the Reset button and enter your password when prompted. All your printers in the list will disappear. You can now add your printer back to the list. Click on the Add button and select your printer from the list. Wait for a few moments and then click on the Add button at the end of the list. You should now see your printer in the main Printer List. Close Printer Setup Utility and try printing something.
I bought two iMacs for the women in the office (PowerPC). They have a couple weird problems that I can’t figure out. The first is that when they print (to an HP2200 network printer), it sometimes cuts off the right hand side. Two different documents (Excel and pdf), so I don’t think that was it. When the same documents are printed on a PC, they print fine.
The second issue is kind of similar. Our bookkeeper has to go to a government school website to print documents. When she looks at the document on the Mac, it is tiny and “wraps” around so the headings aren’t all on the same line. It prints out the same way. Again, it looks fine and prints fine from a PC. I can’t find where to change this.
We too use the HP 2200 in our office and have had great success with them, but we do go to HP’s website and download Mac OS X print driver updates. I would have you start there at first but I do not think that alone will solve the problem. Something to look at is the orientation of your paper in Page Setup. You may be printing a document formatted to print horizontal on a page but not changing the settings for the printer. In each application you are printing from go to “Page Setup” under the File menu. In there try changing the “Orientation” from vertical to horizontal or the reverse of that if it is already set to horizontal. Also in that same window make sure you have US Letter selected as your Page Size.
The website problem has more to do with the browser support of that website than your Mac, but it will be easier for your Mac to adjust then for the website to be rewritten. A first step is to try a different browser. I would recommend keeping a copy of Firefox on your computer when you encounter this problem. You can get a copy for free here: http://www.mozilla.com/firefox/. If the page looks the same in Firefox as it does in Safari, then you can try to adjust the size of the text displayed. In Safari’s View menu are two options, “Make Text Bigger” and “Make Text Smaller.” Make the text smaller until it looks right to you and then print.
My OS 10.3.9 G4 Mac has problems printing from the Mail program. When I print, the text runs vertically in a thin column and takes about 4-5 pages to print even the shortest of e-mails. I’ve tried reinstalling printer drivers to no avail. It occurs on all our office printers, yet I print the messages from my PC from MS Outlook and they come out fine. Our mail is IMAP controlled if that matters. Any thoughts?
The problem you describe seems like a “Page Setup” problem. When the problem is only with one program and a variety of printer models, it is almost always a Page Setup issue. Under the File menu in Mail is Page Setup. When you select it you will see a standard Page Setup Window that looks the same in near every application. It is important that you make the changes to the Mail Page Setup because although they all look alike the settings are different for each application. The “Format for” should be set to “Any Printer,” “Paper Size” should be set to “US Letter,” and the “Orientation” should be set to the left most icon with the man standing straight. Scale is often set to 100% but can be less. Click OK after you make those changes and try to print. If the problem persists then something could have been changed with the US Letter settings. Go back to Page Setup and select “Manage Custom Sizes” from the Paper Size pull down Menu. In the Custom Paper Sizes window, click on the “+” button. That will make a new page setting. Set the width to 8.50 in and the height to 11.00 in and then double click on the untitled name of your custom page. Name it something you would remember. Now click OK and then select your new custom page from the Paper Size pull down menu. Click OK and then try printing again.
If both those suggestions do not work try downloading the latest print drivers for your printer. Good luck and I hope you are able to print this email.
I`m looking for a USB laser printer my iMac that works with OS 9.2.2 please help me to find one
I hear this question often because many printer companies no longer provide support for Mac OS 9 on new printers. There is, however, a work around. HP and some other network printers support OS 9 computers over the network, although they do not say so. That means you can buy an HP printer with built in networking support and add the printer in OS 9 as a Generic Postscript printer. HP printers with an “n” in the model number will be a networked printer. Not all of them support Postscript printing and the ones that do tend to cost more, somewhere in the $300 to $500 range. Two printers that I have heard work well with OS 9 are the LaserJet 1320n and P2015n. Call into our sales line for up-to-date pricing and availability (800.844.3599).
How do I add new printer profiles (Epson Stylus Photo 2200 and/or Epson Stylus C84) on my iMac G5 running 10.4.8 (Tiger).
Adding a printer can be a simple process, provided that Mac OS X has built-in drivers for it. In the Utilities folder within the Applications folder is the “Printer Setup Utility.” Start up that utility and click on the “Add” button. The “Printer Browser” will open and show you a list of many of the available printers on the network or directly connected to the computer. Find the printer you want in the list and click once on it. Wait for the Add button in the lower right hand corner of the window to turn from grey to black and then click it. That should add your printer to the master list of printers and will set it as your default printer. If you have trouble seeing a networked printer (one connected to the network and not the computer) and you use an ethernet network then try turning off your Airport. Having two active networks can cause problems.. It may not be necessary, but having an updated printer driver can help take full advantage of a printer’s features.. Before adding your printer, try downloading the latest Mac OS X driver from the manufacturer’s website and install it. Then when you add the printer through the utility it will use the most recent driver..Hope that gets you printing.
I purchased a G5 computer from your company. I also have an Office Jet HP All-in-one 6210xi printer. I cannot find anyplace that gives simple directions to print post cards and envelopes. Is it possible that you could email me specific directions on how to do this. I have studied the HP Office Jet 6200 series all-in-one user guide and I simply cannot follow the directions as to printing post cards and envelopes. Is there some simple aspect that I am not doing or changing? I would certainly be appreciative of this technique if you could send it to me by email. I have also contacted the HP Company about this problem and they did not even have the proper printer listed.
Most HP inkjet printers have the same method of printing to envelopes or 4X6 (postcard) paper, even the all-in-one printers. On the top of the paper tray is a plastic cover the printed pages land on after the printer kicks them out. In that plastic tray is a small slit on the back right corner. There is often an envelope icon next to it. Insert your envelope or 4X6 into the slot with the print side facing down. The left side of the slot will have a spring guide that will push the paper to the right side of the slit. Keep inserting the paper until it stops firmly, about four inches in. Now you are ready to print. I would recommend finding the latest driver from HP for your printer and installing it. The driver on the CD is most likely old and due for an update. After installing the driver you should re-link to your printer. Click on desktop once and then click on the “Go” menu. In the Go menu click on “Utilities.” In the Utilities folder double click on “Printer Setup Utility.” From Printer Setup Utility click once on your printer and click the “Delete” button. Next click on the Add button and re-add your printer. Deleting and adding your printer after a driver update will ensure you are using the new print driver. You should be ready to print now. Select print from iPhoto for a test and change the “Paper:” to 4×6 Postcard. You may have additional options under 4×6 Postcard for borderless or perforated tab printing. It may take a few attempts to find the right settings.
I have an HP Laserjet 4MP printer and an Epson Perfection 1200S scanner that I want to use with my IMac G5 (which I bought from you along with two other computers and many accessories).
I continue to use them with my old Powermac 8600/300. This is quite a Mickey Mouse system, moving files back and forth between the computers.
I have contacted Apple, HP, and Epson by phone and email and have gotten nothing but a runaround. One said it couldn’t be done, another said you could get an adapter, but didn’t know where, another said there was no software available for OS10. (I use OS 10.4 in the iMac, 8.5 in the 8600). Can you help me?
The good news is that HP printers are well supported in Mac OS X. This includes your printer as seen here. http://www.apple.com/macosx/upgrade/printers.html. The bad news is that you will need to add a connection to the printer to get it viewable by modern Macs. Using an external print server would be the best option. HP makes a Jetdirect product that should work, or choose a router with a built in Parallel printer port. The other bad news is this option is troublesome to setup and, in most cases, is slow at printing. The effort and hardware expense could justify a new printer.
As for your Perfection 1200S scanner, it will not be compatible. As you know the 1200″S” is a SCSI model. I have not found a reliable SCSI to USB adapter and you have no PCI slots in an iMac. So the scanner cannot make the move over to the new system. This could be an opportunity to buy a good multi-function printer/scanner instead of spending money on hardware to make your older peripherals work with your new computer. Good luck!