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Archive for the ‘Intel Macs’ Category

Optical Drive in iMac not Accepting CD/DVD

iMac, Intel Macs, Optical Drive, Troubleshooting / 0 Comments

Optical Drive - iMac Intel Core i3

I can not get the optical drive in my iMac to accept a CD or DVD. I ejected the CD I was just using and now the drive won’t accept anything. I have an iMac Intel Core i3.

- Dennis

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Data transfer from PowerPC to Intel Chip iMac

How To, Intel Macs, PowerMac / 0 Comments

I am thinking of getting a new iMac. Can I do the data ‘Mind-meld’ from my aluminum G4 PowerPC to an Intel chip iMac?

- Richard

Yes, you can do a Migration Assistant move from a PowerPC based Mac to an Intel Mac. Just make sure you have, or buy a firewire cable to connect the two Macs. Most times, it will take a Firewire 400 to Firewire 800 adapter cable. The Belkin Firewire Cable is a good one.

- Jacob

2.66GHz MacPro problems

Intel Macs, Mac OS X, Mac Pro, Troubleshooting / 1 Comment

Well, my trusty 2.66GHz MacPro failed two months out of AppleCare warranty. Right before it failed, the screen image developed a very faint herringbone pattern of thin horizontal yellow rectangles which look to be about 1/4″ x 1/16″ rectangles. The computer gets through the chime and through the Apple screen and to the blue screen with mouse pointer in the upper left. The drive is being accessed, but nothing happens on-screen though the cursor does track mouse movements while leaving a fixed mouse pointer at the original position. The yellow pattern is consistent through multiple reboot attempts. I pulled the drive and hooked it up to my Intel Mac mini and it mounts to the desktop and I can see all files in the Finder.

In the past, the video card failed and was replaced under AppleCare. I tried the usual tricks individually with reboot attempts between checks (checked 3v lithium battery, PRAM reset, pulled extra memory, reseated video card, move drive to different bay, disconnected all external devices except keyboard/mouse/DVI. Same result on all counts. Checked for dust build-up on memory and video heatsinks. Not much there. I installed a brand new WD Caviar Black drive and tried to install the OS (Discs supplied with MacPro) on a new drive. It makes it through installation Disc 1 to the RESTART button. When it reboots, I get a grey screen in multiple languages saying to restart. Can’t make it to Disc 2. Tried re-installing with drive in 2nd bay, same thing.

Hardware Details:

  • 2.66GHZ Dual Xeon Macpro 2006-7 unit bought from Power max
  • 4GB memory installed (1GB x 4)
  • Mac OS 10.5.8
  • Monitor: Dell Ultrasharp 24″ using DVI
  • Boot Drive: 7200.10 Seagate 750GB

I apologize for the long e-mail. It is frustrating when stuff breaks right out of the warranty period.
I would appreciate any advice on further diagnostics and options for repair.

The symptoms you’re describing do seem to relate to a video card failure. The Kernel Panic on restart may also point to a video card failing to identify correctly. How long ago was the video card replaced? If it was recent enough, it would be worth checking with the repair center that performed the replacement. In some cases, the repair on the video card, has it’s own warranty, and may qualify you for a replacement. I hope this information has been helpful for you.

Dennis Beaman
PowerMax Support

Do Macbook Pros keyboards have issues with the Option key?

Hardware, Intel Macs, Laptops & Notebooks / 0 Comments

Hi Jacob,
I have a 2006-era MacBook Pro, on which many of the keys on the built-in keyboard have never worked, such as volume, mute, etc. all of a sudden, my option key no longer works to toggle thru startup disks…any solutions? I had the keyboard replaced along with the logic board at its one year birthday, but the keys continued to not function properly…no pun intended!

- Sue

MacBook ProI would assume it is not a hardware issue because of the replacement of the keyboard and most times all buttons stop working with hardware failure. It could be a settings issue that is set to ignore special function values by default. In the Macbook Pro System Preferences, Select the “Keyboard” option. Under the Keyboard Tab look to see if there is a checkmark in the checkbox for “Use all F1, F2 etc. keys as standard function keys.” Remove the Checkmark if it is in that checkbox.

In that same Preference window is a [Modifier Keys..] button, click on that button. Then check to make sure that your [Option] key was not remapped to another function.

Hope this helps,
- Jacob

How can I use a Toslink connection for surround sound on an Intel Mac mini?

Intel Macs, Media Center, Networking / 0 Comments

Hi,

Can I get a used Mac mini that has the Intel processor and has a Toslink (light cable) in and out. I need the Intel processor to stream from Netflix and I need the light cable to go to surround sound stereo. I guess the question is, was there a Mac mini made with both of those features, and if you do you have it – and when can I get it!

Thanks!
- Trey

Intel Mac miniAll Intel Mac Minis have combo analog / optical audio jacks so any used Intel Mac mini will work.

You will, of course, also need to pick up a Mini to Optical Toslink cable.

- Jacob

Will data backed up on a Power PC system work on an Intel Mac?

Backups, Intel Macs / 0 Comments

I have been backing up a G4 Mac Mini and a G4 iBook on a LaCie NAS HD using Time Machine. I have purchased a MacBook with Gary Mead’s help and intend to do a system “restore” on that machine from the external HD. Will the data/programs from the G4s, stored on that NAS HD, work on the dual-core system?

Unfortunately, the MacBook does not have a FW jack.

Thanks,

Frank

When moving from PowerPC based Macs to an Intel Mac, I always recommend using Migration Assistant when you first start up the new Mac. During the initial setup you are given the option to move data over from your old Mac. The new Migration Assistant now allows you to do that over a network connection. Below is a link to Apple article on this process. Most applications should run fine on your system. Universal applications will run at full speed and PowerPC applications can run in an emulation mode of-sorts. It is a good idea to download fresh copies of Universal software, if available online to replace older version moved over during the migration.

Network based data migration using Migration Assistant.

In most cases you should be fine. If your ethernet enabled migration is interrupted, it will pickup where you left off so you do not need to guard it during the process.

- Jacob

Does the Intel Mac Pro architecture allow for processor upgrading?

Intel Macs / 0 Comments

Hi Jacob,

I was a big fan of the G3 and G4 configurations and their ability to allow processor upgrades. Does the Intel Mac Pro architecture allow for processor upgrading? How about the latest generation of iMacs?

Both the Mac Pro and iMac allow you to upgrade the processor, however, the Mac Pro is far easier to work on. The real benefit is that you can now buy generic PC processors to do the upgrade. I have known a few people who have done that upgrade with success.

Mac desktops have only gotten easier to upgrade in the switch to Intel processors.

I hope this helps
Jacob

Will an iMac work for heavy graphic work?

Intel Macs, Software / 3 Comments

Hi,

I work in graphics, especially large (50 -150 MB) RAW files. I also teach other graphics programs to serious pixel pushers.

I have been using a G5 dual 2.3 GHZ with 4 gigs of RAM. Adobe now requires an Intel chip, etc for its products. The only Intel I can afford is an iMac. The most recent ones – the most powerful – have what Adobe considers minimum requirements. I’ve never used an iMac before. Would I be dooming myself to a life of slowness or other problems if I purchase this computer for heavy graphics work?

Thanks in advance,
Betsy

I have long felt that the iMac was a good alternative to the full-blown Mac Pro workstation. I do believe this still to be the case, but I do not want to mislead you into thinking it will be a limitless computer. The iMac will constrain some of your capabilities. It would not be an ideal computer for HD Video or After Effects work on the production level. The iMac will certainly handle most graphic design work but so to would your G5. The new CS4 requires an Intel chip due to only half the software included in the bundle. Photoshop and Illustrator, for example, will work on a dual G5 processor system.

If you are looking to focus on 2D still graphics, with some light instructional video demonstrations, then the iMac should work well for you. Bump up the RAM and hard drive on the 24″ iMac and you should have decent machine. You should also pick up a DVI to mini-DVI adapter to use your current DVI display as a second monitor on the iMac.

Hope that helps,

Jacob

What is the best used Mac desktop for kids?

Intel Macs, New To Macs / 0 Comments

Hi Jacob,

I am a recently new convert to Mac for personal computing. The iLife software fits all my needs. Though I still have to use a PC for my corp. job, I am contemplating upgrading 9-year-old son’s computer. He will only use the computer for Internet, internet gaming (ie. Spore), uploading pics & videos. I am thinking Mac would be the most user-friendly to upload video & post onto YouTube via iMovie. Now that you know what our needs are, which Mac do you recommend? I want enough memory, ram & ample graphic card to handle the above applications. I am lost in the hardware terminology between iMac and Mac Towers??? It seems my son wants to stick with a traditional desktop vs. laptop.

What do you recommend from your used Mac inventory?

Thank you!

Jennifer

The iMac is a good solution for a kid’s desktop system. Because of the requirements of Spore, I would suggest that you focus on used Intel-based iMacs.

I would also recommend that you at least look at the new iMacs as they have many of the features that your son would need for the game, without having to buy those features later. Also, because of the child’s age, you should have this computer in a public space with a separate “Parental Controlled” account setup. Here is a link to an older article I wrote about kids and computers.

It is a little outdated but the methodology in the article is applicable and the Parental Controls are similar in Leopard as they were in Tiger. Keeping the computer in a public space will also allow you to double task this system as a general family computer, that will help soften the initial expense of the computer.

Hope this helps
Jacob

Does the 1.8 vs. 2.0 GHz make a huge difference?

Hardware, Intel Macs / 0 Comments

Does the 1.8 vs. 2.0 GHz make a huge difference? I strictly want to run an audio program and not much else.
The 0.2 GHz difference between the 1.8 and 2.0 GHz Mac computer Intel processors is not overly significant for Audio tools. The more important consideration is with regards to whether it is a Core Duo or Core 2 Duo processor. The newer Core 2 processors support 64-bit processing and have better efficiencies.

If you are thinking about a used Apple G5 system, then either the 1.8 or 2.0 GHz processor would be good choices. The main thing to do is make sure that Pro Tools supports the hardware on the Operating System you are looking at.

Need Help Buying My First Mac

Hardware, Intel Macs, New To Macs / 0 Comments

I’m a student that’s looking into my first Mac computer. I’ve always owned PCs and get frustrated because within a year or two they’re slower, less reliable, and for whatever reason act up and it costs a fortune to secure them against viruses and every other technological threat. So I’ve heard that a Mac can avoid these problems…is this true?

Also… as I said I am a student, and if I can I’d like a refurbished Mac laptop (to help save a little money) and I have a few other questions. Why is it these Macs are refurbished? Was something wrong in the first place? Also, what sort of computer would be appropriate for me? I like music and my iTunes so music storage would be important, and other than that just normal document storage and fast Internet browsing would be the only other things I’d need. So what type of computer would fit me? Do I need a dual processor and how much memory…all that. I don’t know much about it so anything you can tell me would help.

It’s true that Mac computers are far less prone to viruses and other junk that makes for a frustrating experience on Windows machines. This is not to say that Macs are impervious to attack, but it rarely happens. Macintosh computers are great for any user who has no interest in becoming a computer security expert or continuing to invest in repairing and reconfiguring a computer.

Macs are refurbished for a legion of reasons, many of which have nothing to do with anything having gone wrong with the machine. A computer could have been refurbished simply because it was returned by a customer who found it not the right fit. Maybe it was a display machine or a loaner system. Those are often refurbished too.

It is also just as likely, however, that a refurbished Mac had some problem, real or perceived, and was returned. Those systems are repaired and re-boxed as refurbished by Apple. Be aware that computers are really modular, so if a component goes bad, simply replacing that component will restore the machine to factory-level conditions. However, it is always a good idea to include AppleCare with a Mac purchase, which gives you three years of hardware protection and worldwide service coverage (you know, for that trip to Spain you always wanted). If a computer has any lingering issues they’ll become evident within those three years and you should be able to get it fixed at no cost.

For your specific needs, if you’re looking for mobility, I think a MacBook laptop with 2GB of RAM will work perfectly and is a quality starting point – and they’re stunning little notebooks. If you want a bigger screen and don’t plan to take your computer out of the house, then the iMac is my favorite choice.

Are Glossy Screens Frustrating?

Displays, Hardware, Intel Macs / 0 Comments

Recent reviews of newest generation Apple iMacs make mention of one of it’s “cons”: that the screen’s glossy appearance (and angle?) is “frustrating”…

What do you make of this assessment? Is the screen angle fixed? And what is frustrating about a glossy screen?

This is personal taste at its purest.

I like a matte screen and my wife loves glossy. We have had many an argument about it when buying a monitor. In the case of the iMac, it is not a big issue, and I have not been disappointed with the glossy iMac. A nice option with the iMac is that you can have both matte and glossy. The iMac supports two screens, one internal (glossy) and one external. If you bought a 20″ iMac and a 20″ Apple display together, you could use both displays side-by-side. One would be matte and the other one glossy, but it’s really mostly a matter of personal taste (and probably just getting used to one or the other as well).

Normal Mac Pro Operating Temperature

Hardware, Intel Macs, Mac OS X / 0 Comments

I recently installed the iStat widget on my Intel Mac Pro (2×2.66GHz dual core Intel Xeon with 3 GB RAM, running 10.4.11. It has the NVIDIA GeForce 7300 GT graphics card). I was surprised to find that the “Northbridge temp” normally is at 150°F which seems hot to me. The CPUs are at 80°F or so. This is when the ambient is about 65°F. Do you know what the optimal operating temp ranges should be for these?

The Northbridge chip is under the black heatsink in your PCI-e compartment of the Mac Pro. It is common for that chip to have readings up to 83°C or 182°F. Some people have taken to replacing the Northbridge heatsink in their Mac Pros to get things cooler, but I would not advise it unless you start to see temperatures above 170°F.

Permanently Docked Window

Intel Macs, Mac OS 9 / Classic, Mac OS X, Software / 0 Comments

Apologies for this bothersome question- all Finder windows are closed and yet a window from an external firewire minimized there won’t open or be tossed out as with other items I steadily remove from the dock. How can I get rid of the unwanted minimized window in the dock? Unmount the drive? Thank You in advance for your time.

800mhz flat panel iMac 10.4.11 Tiger

There is a little command you can type into the Terminal that will restart your dock. Anything that is minimized on it will be kicked off. First, open the Terminal application, it is in your Utilities folder that is in the Applications folder. When Terminal is open, type this text: “killall Dock” without the quotation marks. Press the return key and your Dock should disappear for a moment. When it comes back up you should have nothing on it except saved shortcuts, the trash, and applications.

Making the best of older Macs

Hardware, Intel Macs, Mac OS X, Software / 0 Comments

Someone recently gave me a G3 desktop and a Power PC desktop.

These machines are old but still working.

I don`t want to toss them out if something can be done with them… the 7300/2000 seems to be running the best (faster) it has 385 mb of memory installed; how much could I max the RAM out to? And will the RAM from the G3 fit ?

I have fond memories of both beige systems. In theory, the G3 Desktop should be faster than the 7300/200 Power Mac. It’s possible that the 7300 had a processor upgrade over the years. That could easily make it faster than an un-upgraded G3 Desktop. Look at the System Profiler under the Apple menu to see what processor speed you have.

The 7300 could support 1GB of RAM via 8 128MB chips. It is probably OK to aim instead for 512MB via 8 64MB chips.
http://www.powermax.com/parts/show/r-d-64

This RAM for the 7300 is different than the RAM in the G3 Desktop. The beige G3 Power Macs used PC66 SDRAM and would only support 768MB total RAM via 3 256MB chips.
http://www.powermax.com/parts/show/r-g3-256

What PCI USB 2.0 card should I use?

Hardware, Intel Macs, iPod / iTunes / 0 Comments

I am contemplating an upgrade card for USB 2.0. My computer only shippedwith 1.1, I think. It is an Power Mac G4 (FW 800). I have heard that PCIUSB cards can cause problems. I am trying to do this in order to buy aniPod. Any suggestions?

When Apple started selling USB-only iPods they compiled a short list of USB 2.0 card makers that they liked. It was aimed at PC owners because Apple would prefer you buy a new USB 2.0 equipped Mac, but the list is a good Mac resource too. Here is the link. On that list is IOgear, who I like because of their Mac/Linux support. The card has 3 USB 2.0 ports and 2 FireWire 400 ports. I know you already have FireWire, but I have always found having extra FireWire ports to be of great benefit.

Connecting to a Bluetooth remote control

Hardware, Intel Macs, Networking / 0 Comments

I have a friend’s bluetooth remote control that I want to use with my iMac (mine was smashed -long story- I’m actually testing his out to see if it works, and if it does, I’m going to try to buy a new one. How can I synchronize the new remote so that my iMac will work with it? Is there a way to make it “discoverable?”

If there is a way to make this work, where can I purchase a replacement remote control?

Most bluetooth devices will have a Pair, Connect, or Link button somewhere on the remote control that will make it discoverable for a period of time. It is often in the battery compartment or on the bottom of a remote or mouse. Once you make a device discoverable, you then can use the Apple Bluetooth Setup Assistant to add the device. Some devices are only discoverable for 30-90 seconds, so you may have to hit the button a few times. Also if you are asked to enter a pass code, it is often four zeros, but refer to the devices manual.

Now if you just want to replace the Apple IR remote, that is available and much easer to use. It should work with your iMac right out of the box.

www.PowerMax.com/parts/show/l51929

Preparing for the Leopard upgrade

Hardware, Intel Macs, Mac OS 9 / Classic, Mac OS X, Software / 0 Comments

What do I need to do to be ready for my new operating system? Should everything be backed up? Will my dual G5 need any tweaking?

The Leopard upgrade is often smooth, having done it on a dozen or so systems myself I can attest to that. I would, however, recommend that you buy an external drive and clone your system onto it. Use carbon Copy Cloner to make your clone.

www.bombich.com/software/ccc.html

After you have a good clone of your computer’s hard drive, you can then upgrade your system to Leopard. If you encounter any problems, format the internal hard drive and install Leopard on the empty drive. Then use the Migration Assistant -which runs when you first start up Leopard- to pull the data from the cloned system you made on the external drive. Once you have everything running smoothly, you can format that external drive and turn it into your Time Machine drive.

Hope that helps… and you are going to love Leopard.

Cloning from PowerPC to Intel Macs

Hardware, Intel Macs / 0 Comments

I’m hoping you don’t mind more questions. I just picked up some gear from PowerMax yesterday. Most importantly I bought a new Mac Pro desktop to replace my older G4 tower. Now I was hoping to use Carbon Copy Cloner to just clone my old drive and move it over to the new machine to so I don’t have to install all my apps one by one. I’ve had luck using CCC on similar machines but do you think it will work going from a G4 to an Intel Mac or am I just asking for trouble trying that?

Also I have a few PCI cards that I’m hoping to swap out. A Radeon ATI (not sure the #) which is probably 6 years old as well as a 4 port Firewire card and an AudioWerk 2 sound card. Do you anticipate me having problems with these? I should have thought about this before I purchased the tower.

Oh one more quick one. Is it possible to hook my old G4 to my television set? It’s not a flat screen HD but I believe it has an s-video connection.

Although I love Carbon Copy Cloner, it is not always appropriate. This is particularly true for moving from a PowerPC Mac to an Intel Mac. The PowerPC and Intel Macs use completely different versions of Mac OS X. Both work the same but they are not interchangeable. In your case the best thing to do is use the Migration Assistant that runs when you first start up your new Mac. You can also launch the Migration Assistant after the first run; it’s a program in the Utilities folder. In addition to the personal files moved over, the Migration Assistant will also move over your application. The end result will be something similar to what you would of had if you used Carbon Copy Cloner.

The PCI cards you have will not work with the Mac Pro. Apple has started using a newer standard called PCI Express for expansion cards. PCIe is not compatible with older PCI cards. Although your cards will not work, I think the Mac Pro will do more than what those cards offered.

You can use that computer with the TV in a few ways. Which way you can connect to a TV will depend on what kind of video card you have. Some ATI cards have S-Video connections and that will connect directly to your TV. Then you just need to connect the audio. Apple also makes a DVI to Video Adapter if your video card has a DVI-I port.

PowerPoint alternatives

Intel Macs, Software / 0 Comments

I have many PC friends who send .pps downloads which I cannot view. Is the software I need, Microsoft Office in order to view the .pps? I’ve been hesitant to pay the $200 just to view .pps. Is there another way to view these downloads?

My computer is an iMAC, 512 MB, 1 GHz PowerPC G4

Yes, I think your new website is terrific, and I did drive to your location to buy the above computer. We used to live in Lake Oswego.

The “.pps” file extension indicates that it’s a PowerPoint presentation and that would be readable by Microsoft Office. It will also be readable by Apple’s Keynote application. Keynote is included in the iWork package, which costs far less than MS Office.

www.powermax.com/parts/show/s-ma790z__a

You can also get a free 30 Day trial version of iWork to see if it will do what you need it to do.

www.apple.com/iwork/trial/

For free, there is always OpenOffice which is an open-source project to recreate and improve on the functions in MS Office. It is a little harder to use but once you have it working, it may be just what you need.

porting.openoffice.org/mac/download/index.html

A replacement suggestion for the Apple plastic keyboard

Hardware, Intel Macs / 0 Comments

Love the beast (2.16 GHz Intel Core 2 Duo/ 3 GB 667 MHz DDR2 SDRAM/260gig HD), hate the keyboard.

I have gone through four of them (wired, not wireless) trying to find one that doesn’t repeat keys and spaces–yyou knnow; liike this.

I have adjusted the preferences for the keyboard stroke and repeat rate ad nauseam, zapped the PRAM, changed USB ports, lit sage smudge sticks (OK, I drew the line on that one), and even bought the Macally iKeySlim which, while the repeating key phenomenon disappeared with it, introduced it’s own “qualities” I couldn’t tolerate (like my constantly hitting the ALL CAPS KEY AND ENDING UP SHOU….excuse me: …shouting at everybody.

So I ignominiously returned to my trusty keyboard that came with the G4 tower the iMac replaced. You know; the black one with the years of worn down, buffed from overuse keys.

Problem solved, though certainly not gracefully. All in all, a very unApple-like experience.

So it appears we bought a damn nice computer whose keyboard isn’t worth the membrane it types upon. Isn’t that a bit like buying a car without wheels?

Apple won’t acknowledge there was a problem, but rather just kept sending me new ones after ascertaining I did all the required rituals (see above).

Head over to the Apple discussion board. You will find I am in good (though miserable) company, although I am sure we would all rather not have this in common.

Touch typists, hunt-and-peckers–it didn’t matter. The defective keyboards didn’t pick favorites. No, there were far too many “Hey, that’s happening to me too! I heard the iKeySlim is the only workaround!” for me to labor under the assumption that I was some lonely soul who forgot how to type. Go ahead; check it out!

So I made my case on the boards, and to Apple. To date, still no acknowledgement from Apple TS that there ever is a problem, that there ever WAS a problem. Apparently, hundreds of iMac users just simply lost the ability to type.

So oh wise one: What gives?

Well I would join in with you with complaints about the plastic iMac keyboard, that is if I hadn’t left mine in the box. Although I have not had the functional problems that you have, I don’t like the way the older Apple keyboards work. I used the Macally iKeySlim from my previous Mac from day one with my 2.16GHz iMac. Recently I replaced my Macally keyboard with Apple’s new Aluminum keyboard.

http://www.powermax.com/parts/show/n40067

I love this new Apple keyboard and think it is worth every penny I paid for it. Apple is never going to admit that they did not get perfection on the last model keyboard but at least they have replaced it with a truly outstanding evolved version.

I also dislike the caps lock feature of any keyboard. Despite the occasional angry email, it serves no purpose. Well luckily you can turn it off in OS X 10.4. Go to System Preferences and select the “Keyboard & Mouse” section. Under the Keyboard tab click on the “Modifier Keys” button. Change the Caps Lock popup menu to “No Action” and click on the OK button. Now you will no longer write half a sentence in all Caps.

Missing applications in the Applications folder

Intel Macs, Mac OS 9 / Classic, Mac OS X, Software / 0 Comments

Have been unable to find an answer to this one.

Originally when I double clicked my hard drive icon and then clicked on the triangle next to the Applications folder I got a complete alphabetical list of all my applications. Suddenly this is not happening. Now, when I double click the Hard Drive icon and then the triangle on the Applications folder I get a list of about 1/4 of the applications list.

If I double click the Applications icon on a Finder window I get the complete list. NONE of the applications is actually missing, only the list that is supposed to appear when I click on the arrow to display them.

I set up a new “Standard” account and tried the same thing when I signed in under it. The results are the same. Suggestions please.

Missing items from the list view when those items are still on your computer is a strange problem. I have seen the Mac OS fail to draw all items in a list but that will always leave a big white space where the items are supposed to be. That problem is often fixed by using the scroll-bar on the right to move the blank space in and out of view. You may have to shrink the window so that only a portion of the list is visible. Then you can scroll up and down.

It sounds like you are having a different problem than what I have described above. In your case I would expect that it could be a file permissions problem. To fix file permissions go to Disk Utility in your Utilities folder. Select your hard drive and then click on the Repair Disk Permissions button under the First Aid tab. After it is done running, restart your Mac and see if you still have the same problems.

After that, if some items are still missing, make sure that you have not inadvertently moved your missing applications to a folder inside the Applications folder. I have seen some cases were half the applications were in the Office 2004 folder and a turned down triangle in one view would show everything but in another window the folder was not expanded to show everything.

Playing HD DVDs on Your Mac

Hardware, Intel Macs, Laptops & Notebooks / 0 Comments

I might be getting a http://www.powermax.com/parts/code/macbook for Christmas this year and am not real concerned about this subject, but was just wondering if the MacBook will play HD DVDs?

It’s wonderful that you might get a MacBook for Christmas. Unfortunately, the Blu-ray/HD-DVD playback on computers is still in turmoil. The problem is that most movie studios believe that putting their movies on a computer-readable format will open the door for massive piracy. So although there are HD-DVD and Blu-ray drives for computers, those are restricted to data discs only. You can’t get store-bought High Definition movies to play on your Mac.

Apple has yet to include a Blu-ray or HD-DVD drive in any of their standard Macs. These drives are obtainable however. PowerMax can install them in the Mac Pro and some drive makers sell Blu-ray upgrades for Macs. Apple may have skipped the High Definition disc issue because computer companies are only allowed to support the data formats of these new discs. If it becomes possible for movie studios to be comfortable with Mac playback of HD movies, then perhaps Apple will start to include those drives.

Running a Mac on a power inverter

Hardware, Intel Macs / 0 Comments

I’m putting together a large UPS so I can continue working during blackouts. I’m going to connect a 120 AC power inverter to a deep cycle 12 volt DC battery. I’ve done the research know what I want, I just need to know what type of Power Inverter my Power Mac G4 should run on. my choices are:

- A modified sine wave inverter which is very common.

- Or, a pure sine wave inverter which is very expensive.

Most indications are that the modified will be fine, but I’m supposed to check with the manufacturer (Apple) to be sure. I can’t find or get an answer from them.

Any insights?

Yes Apple is going to be a little hard to pin down on an answer to this one. A modified sine wave inverter will work in most short-term uses. UPS units that have just enough battery power to let you save your work and shut down, these are modified sine wave. The chance of a modified sine wave inverter causing damage to your computers is slight, but the longer you run off of it, the greater your chance of causing minor damage to your computers.

For longer run times off of battery power, or generator power, sine wave inverters are recommended. This is definitely a recommendation and not a requirement. The modified sine wave inverter will do the job well, and the damage you could suffer will be minor. It is more likely to take months of the life of the computer as opposed to killing it outright.

Overlapped extent allocations

Hardware, Intel Macs, Software / 0 Comments

I’ve had my new MacBook for about 3 months now, and for the 2nd time, I’ve been unable to boot it up due to overlapped extent allocations. I know this because I can boot into single-user mode and run FSCK, which returns the list of culprits as it repairs them. I’ve seen lots of info online about how to fix this, but nothing about what causes it. Any insight?

Do you think I should reformat the entire drive, or just do an archive and install? I’m afraid that if I keep going without doing either, I will eventually overlap a critical system file, and I won’t be as lucky as I have been the first two times the problem occurred.

Risking it all in PA….

The cause of the problem may be hard to pin down but here is something to try. You can take the identifier number that is reported by FSCK and track down the affected files. When you run fsck, it should report both the inode number of the file, and its name. If the inode number is nnnnn, follow these steps to get the pathname to the file:

Open Terminal, located in /Applications/Utilities.

Type:

sudo -s

Press Return and you will be prompted for your administrative password, the one you chose when you installed Mac OS X.

Type:

find / -inum nnnnn -print

Replacing “nnnnn” with the inode number and if the reported inode number has a letter at the end, only use the numbers.

This should give you the path to the affected files. If all the files are associated with the same function of your Mac (i.e. all Safari Cache files), then you can assume that it is related to a bug in that application. If you find that they are all random files, then I would have you completely erase your drive.

If you have an external drive that will fit the full contents of your drive, I would recommend using Carbon Copy Cloner to backup your entire drive.

After you have an exact copy of your drive, insert the grey restore DVD that came with your Mac. Restart your computer and hold down the “C” key to boot up from that disc. Once booted from the Disc, go to the Utilities menu and select Disk Utility. Now select your internal hard drive and go to the Erase tab. Click on the Security Options button and then select the option to write zeros over the drive. One pass will do, because you are just trying to make sure that the drive is in good condition. This could take many hours so don’t be in a rush when you start this process.

After it is done writing zeros you should do one more step. Click on the Partition tab. You must have the internal hard drive, and not the volume, selected in the left column for the Partition tab to be visible. Change the Volume Scheme popup menu from “Current” to “1 Partition.” Next click on the Partition button. With all this drive formatting work done you can quit Disk Utility and install a clean copy of OS X 10.4 on your Mac. Once the installation is done, start moving through the setup screens. When you are asked if you want to move files over from another Mac, answer yes and connect the external drive you cloned your old System onto. It will treat that like an old Mac and move over all your important files and applications.

That should fix your drive problems if it was a formatting error. If you still have problems after doing all of the above, then it may be a hardware problem. An Apple Authorized service center can help you if it is hardware related.

Powerbook G4 rechargeable battery loosing charge.

Hardware, Intel Macs / 0 Comments

I bought my PowerBook G4 about a year and a half ago, and shortly after, Apple recalled the battery. The replacement has never been quite as good as the original (it only holds a charge for a couple hours). I’ve done some research and have read a few posts recommending the Oncore battery as an alternative to the Apple replacement (longer life, lighter weight). What’s your opinion?

Unlike all the other components of a laptop, batteries perform with uncertain results. Whether because they are a chemical-based system, or because of the variance in manufacturing, batteries’ performance is difficult to predict. Two batteries bought at the same time from the same company could age differently. This is this nature of the battery and its nature makes me suspicious of claimed better performance. I think third party batteries are fine to use and I have no personal horror stories. For older laptops I would recommend a third party battery because the battery cells often are of a newer design, but for Macs only a few years old it is not likely to make that much of a difference. If the price is better for you on the Oncore battery then it would be a fine choice, but do not expect it to be noticeably superior to the Apple replacement battery.

Best Mac for BootCamp

Hardware, Intel Macs, Software / 0 Comments

Our Brewing business was traditionally a Mac business, but due to software necessities we switched to PC about 6 years ago. I’ve heard the buzz about Intel based Macs, but am unsure where the change occurred. Which models will best handle the demands of running XP Pro & Leopard? Will Boot Camp work on slightly older models, like the G3 iBooks?

I apologize for not keeping up. I just found your website, and would like to eventually move the entire business in the Mac direction.

The Mac world has changed considerably over the years, but the switch to Intel processors has probably had the most impact. Intel-based Macs can run Windows, Linux, and OS X in a variety of ways.

Boot Camp lets you decide what OS you want to run when you start up your computer. When you choose to run Windows via Boot Camp, your Mac is just like any other PC. You also have most of the problems of Windows, but it lets you run heavy-duty Windows applications at incredible speeds. You can then restart the computer into the Mac OS to do everything else, in a safe and productive environment. This solution works well for people who do only a few tasks in Windows for a set amount of time.

For the people who have to use a Windows application many times a day, restarting the computer is going to be a time waster. For that reason the best way of running Windows on an Intel Mac is with a program like Parallels. Parallels lets you run the Windows OS and the Mac OS at the same time, side-by-side. You can even set it up so that the few Windows programs you use will appear to be part of your Mac OS. Both Booth Camp and Parallels require you to by a copy of Windows to install on your Mac. If you have a copy of Windows XP SP 2 already, you can reuse that on your Mac.

With regards to hardware, you are locked into Intel-based Macs if you want to run Windows in the above ways. PowerPC Macs will not work, meaning that any Mac with a G3, G4, or G5 processor is not going to do what you want. You will have to buy a MacBook, MacBook Pro, Mac Pro, Intel Mac mini or Intel iMac. The good news is that all the Intel Macs will also run the new Mac OS, Leopard, perfectly.

I hope this helps and as a side note: I’m an Evergreen graduate and drank many a night in your Fish Tail Brew Pub. I do miss the seasonal cider. Keep up your good work!

Upgrading older AGP video cards

Hardware, Intel Macs / 0 Comments

I have a G4 tower (Gigabyte Ethernet) with the original rage 128 pro video card installed in the 2x AGP slot. The CPU and memory have already been upgradedI want to upgrade the card, thinking of NVIDIA GeForce4 Titanium or the Radeon 9000 Pro Mac because of the ADC connector. Will this card be compatible with my studio display 17″ ADC CRT monitor that was sold with the G4? I am confused about whether the ADC port is compatible with my monitor or just the Apple flat panels.

Any video card with a built-in ADC port will work to power the Apple 17″ ADC CRT display. However, DVI to ADC adapters will not provide enough power for the CRT display. Those adapters only work with LCD-based ADC displays. Your bigger problem is finding an Apple original video card with an ADC port. There are some private sales that sell those cards but increasingly it is difficult to 2XAGP cards with an ADC port. Most video upgrade cards we sell for older G4 towers are the PCI version, like the ATI 9200 card.

www.powermax.com/parts/show/h79812

This card only has a DVI and VGA display connector and would not work with your CRT display. The 9200 card is a great choice for running a newer Apple LCD display, if you want to upgrade your display as well.

Getting old Mac programs to work on Newer Macs

Intel Macs, Software / 0 Comments

I have an old Mac [6200CD] with OS8.1, I was wondering if the older programs [A-10, Duke Nukem, etc] would work on a newer iMac G4, G5 or the Intel-based Mac.

In most cases I have had great success running my older applications in Classic. Classic is an OS 9 emulator that runs in OS X. Unfortunately, Classic only works on PowerPC Macs with an OS of 10.4.x or lower. The new Leopard OS will not support Classic and Intel Macs will not support it in any OS. An iMac G4 or iMac G5 would be a great computer to run both new programs and older programs.

If you had your heart set on a new Intel Mac, then there are ways to get older applications to run on the latest Apple hardware, but they take a little effort to get running. I like Mini vMac.

minivmac.sourceforge.net

Powerbook G4 Hard Drive size limit

Hardware, Intel Macs / 0 Comments

I was talking with one of your salespeople this morning and here’s my question:I have 6 PowerBook G4 400mhz Titanium Laptops. What is the largest size hard drive that I can put in? They have 10GB hard drives in them right now. I was told 40GB was the max by another vendor.

There are always a few concerns with putting a larger hard drive in an older portable Mac. Laptops are designed with only their original configuration in mind and newer drives have the potential of drawing excessive power or generating more heat than the PowerBook was designed to dissipate. All that being said, I know many people who have happily upgraded their Mac Laptop’s hard drive, without any problem. I personally have cracked open my fair share of personal Mac Laptops to get a little more storage space.

Most drives that are 120GB or smaller are a safe bet when upgrading older Macs, of any flavor. I think though that an 80GB 2.5″ drive is the best value for gigabytes vs. dollars. Look at this MCE drive upgrade kit, it has the drive and all the tools needed to swap out that 10 GB drive.

www.powermax.com/parts/show/a-mce-ms80gx

Internet Explorer on a PowerPC Mac

Intel Macs, Software / 0 Comments

I visit a website daily that is only accessible using Internet Explorer. Can I install IE on your 17″ Apple iMac G5/1.6 GHz if I’m running OS X?

Microsoft discontinued Internet Explorer (IE) for the Mac several years ago. Although the Mac version was similar to the Windows version, it did not possess the capabilities that most sites want when they ask for IE. Microsoft integrated some portions of its Windows Operating system into its Windows version of the IE web browser, in order to make websites more capable. The technology was called ActiveX. Because the browser and OS work together, web programmers could include more application-like behavior on their web pages. Also, malicious web programmers could take control of your system and cause all sorts of unwanted behaviors. The result was a security nightmare that plagued IE users for many years. Eventually Microsoft found a way to secure ActiveX use in IE. Often, banks or other financial institutions still use the ActiveX for added account-managing features. Most sites are opting to rewrite their sites for a common cross platform browser, like FireFox. FireFox can run similarly on many different kinds of computers.If you have to use the Windows version of IE for that one website, then you will want to use an Intel-based Mac running a virtual copy of Windows XP via Parallels.http://www.powermax.com/parts/show/s-50245Parallels will let you run any number of Windows applications right next to your Mac applications. Unfortunately, this will only work on Intel-based Macs. Hope that helped.

Flower Power iMac accessories also Flowery?

Hardware, Intel Macs / 0 Comments

You have a Flower Power iMac for sale “c-u61492″, and my question is this: Does the keyboard and mouse have the same matching pattern as the CRT? Did Apple make matching keyboards for Flower Power and Blue Dalmation as they did for the grape and blueberry iMacs?

Apple never made matching keyboards for the Flower Power and Blue Dalmatian iMac G3. They instead used the standard black-keyed and clear plastic cased Apple Pro Keyboard. This was the same for all the slot-loading iMacs after Apple ditched the fruit names for the colors. Up to that point the keyboards matched the iMac color. It is important to note though, that PowerMax can’t always match the keyboards and mice that originally shipped with the computer. You just have to imagine some of the filthiest keyboards you have ever seen and then smile at the notion that if we can’t sanitize it, we toss it into the recycle dumpster.

Audio stutters when played on a Super drive

Hardware, Intel Macs / 0 Comments

Jacob, My Super Drive on my G4/933 desktop is acting flaky. It “flutters” when playing a recorded disk, The disk sounds fine when played on my “Boom Box” but when played on the desk top I get a stutter. I took the same file and uploaded it on a flash drive and it sounds great on the desktop. Do I need a replacement drive? Would you recommend going to a dual layer at this time?

Stuttering audio playback can certainly indicate a failing optical drive. Sometimes you can bypass an intermittent problem through software. In iTunes, you have the option of using error correction when encoding from a CD. In the current version of iTunes, that option is in the preferences under Advanced. Mark the checkbox for “use error correction when reading Audio CDs” that you find under the “Importing” tab. Now try encoding that audio CD and see if the playback is OK. If everything plays back fine, you could keep that drive going as-is for some time. But if it fails or you want to replace it with a fully functioning drive, then a MCE super drive is the way to go.

www.powermax.com/product/MCE_Internal_18x_DVD-_+R_RW_Upgrade_for_Power_Mac_G4_G5/a-mce-dvdr18xdt-d.html

MCE drives have all the features of a modern Super Drive, and the compatibility for older versions of the Mac OS.

Laptop Hard Drive Sizes

Hardware, Intel Macs / 0 Comments

What is the highest capacity drive for a Mac Pro Laptop?

The max gigabyte capacity of a MacBook Pro or MacBook hard drive is constantly changing. Apple, of course, uses standard computer components wherever possible and the hard drives in a Mac are going to be the same as what you find in any PC store. That means that through the year speed and compactly will increase for all computers. Mac Laptops use 2.5″ SATA drives that spin 4200 RPM, 5400 RPM, or 7200 RPM. In many instances, the larger the drive is in terms of gigabytes, the slower it will spin. A slower spinning drive can affect the rate you read and write data to the drive, affecting system performance. At the moment, the largest hard drive you can get in a Mac laptop is 250GB, but it will spin at the slower 4200 RPM speed. So if you are looking for the most storage space, and you work with less system-taxing programs, 250GB is a fine choice. However if you work with video or need the most from your Mac Laptop, then look at the 160GB 7200 RPM drives.

Booting an Intel Mac from an External Drive

Hardware, Intel Macs / 0 Comments

I have purchased several computers from you guys and now I have a question. Can I boot if a system is loaded on an external hard drive to my MacBook Pro Intel?

PS what 800 firewire drive would you suggest?

You can boot an Intel Mac from an external drive, but due to a partition scheme change on the new Intel Macs, you have to format the drive with a GUID Partition Table. This is an option under the Partition tab in Disk Utility. Click on the Options button to see your partitioning options and select GUID. Once formatted, you can clone over an OS. Not all install discs let you install on an external drive, so be prepared to clone if necessary. Carbon Copy Cloner is my choice for cloning.

As for external boot drive recommendations, LaCie drives are a great option. The LaCie 500GB Hard Disk eSATA is great for having a versatile boot drive that will work on any Intel Mac system.

USB PCMCIA Card adapter has no power

Hardware, Intel Macs, Networking / 0 Comments

I own a Macintosh PowerBook G3 Wallstreet and it has no USB port. I bought a Comp USA USB 2.0 Cardbus PC card adaptor so I could plug in my Scandisk flash drive into my laptop to save files. For some reason, though, it does not seem to be recognizing the USB adapter. Did I buy the wrong one?

I don’t believe that you made a bad purchase, but it may not do what you need. Most USB 2.0 cards will not work in OS 9, so you must have OS X 10.2 or higher on your PowerBook. Also, USB PC Cards (AKA PCMCIA cards) will not provide bus power to any device. So a USB printer or USB hard drive with its own power supply will work on your card, but a bus-powered device that doesn’t have its own power cord, like your flash drive, will not work reliably. Sometimes adding a powered USB 2.0 hub in between the card and flash drive will let the two work together.

Function Keys on a MacBook not working

Hardware, Intel Macs / 0 Comments

I have a MacBook whose function keys do not do their labeled functions (adjust brightness, volume, etc), b/c I imaged it from an image made on a iMac Flat Panel. From what I can tell, you cannot set these functions in the Keyboard Shortcuts control panel. I was hoping to copy the preferences file from another working MacBook whose function keys are working properly over to the one whose aren’t, but I can’t find any documentation on where the function key preferences are stored. Do you know where I would find these preferences so I can copy them, reset them, or change them?

testIt should not matter what computer you copied over the OS from, as all versions of OS X can boot any version of Mac, as long as it is a point version higher then what the computer came with from Apple. This is true with the exception of PowerPC Vs. Intel versions of the Mac OS. If it is a software problem you should be able to restore that functionality by downloading the latest Combo update for the Mac OS. Provided you are not already running 10.4.10. If you are then you will have to download the 10.4.11 update when it becomes available.

http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html

Now if this does not fix your problem, you may just be having a problem with an unintentionally changed preference. Go to System Preferences and select the “Keyboards & Mice” section. Now click on the Keyboard tab and make sure that there is no check mark next to “Use the F1-F12 keys to control software features.” Uncheck it and close the window. Now try to use those special keys.

Configuring iMac For Elderly Parent

Intel Macs, Software / 0 Comments

Hi!
Since I bought this iMac from PowerMax I thought I’d write with this configuration question.

My mother is quite elderly, but is sort of computer literate. Her old PC died and I bought her this Mac. I am trying to set up a configuration that will keep her from stumbling into areas of the computer that would confuse her and prevent her from scrambling things.

She messed up many times on her old PC and my brother got tired of telling her there was nothing wrong with the machine. The iMac and OS X Tiger seemed to be the way to go with its “Parental Controls”. I’ve got the configuration set so she cannot get into System Preferences and the “guts” of the OS.

What I want to set is the Dashboard so she can look at the various webcams – like Mount Saint Helens, Old Faithful and the Washington State Ferry Cams.

As I have things set now, the Dashboard applications do not appear. How do I set things so the Dashboard and all those webcam widgets show up and still keep the computer safe from accidental bumbling around?

Simple Finder is way too restricted, but I want to set up a configuration darned close to Simple Finder that will include the Dashboard Widgets.

I want to be able to have this machine “plug and play” ready when I ship it down to her in California. My brother only “does Windows” and all he is willing to do toward getting my mother up and running is crawling under the desk to plug it in and connect the printer.

Can you and your team help me out on this?

Well you are on the right track to securing your Mom’s Mac. Although it is called Parental Controls, this is the best way to administer a novice user on a Mac. The main thing is to have two user accounts on the computer. One account is going to be your administrator account and should be named Admin. Give the Admin user account a good password that you will remember but is hard to guess. This account will practically never get used. This is mostly there so you can run software update and install application when needed. Give this account information to your brother or any person willing to be the dissuasion-maker in regards to this computer. If you give this account info to your mom, then it will defeat the purpose of locking down the second account.

The second account is going to be a standard account with all your mother’s information. When you are logged into your admin account, create a new account by going to the System Preferences and selection “Accounts.” Click on the Padlock icon and enter your password. Now click on the “+” button under the Account List window. In the dropdown window enter your mom’s name, and give her a simple password. Do not mark the checkbox next to “Allow this user to administer this computer.” Now that this account is created you can click on the Parental Controls tab. Mark the check box for “Finder.app & System,” then click on the configure button.

Restricting the Finder and System is where you should do all of your work on an adult’s account. As you mentioned, Simple Finder is too simple and not the best option for anyone over the age of seven. The “Some Limits” option should be selected and under that only mark the check boxes for “Burn CDs and DVDs” and “Allow supporting programs.” You could also mark the checkbox for “This user can only use these application:” but I do not think that is a good option for protecting your mom from herself. If you were there everyday to adjust the settings, then it would be OK, but this will often cause you more tech call than it will save you from. Once you click the OK button you only have to set her account as the one that the computer boots up into. This is done in the in the Login Options section near where you found the “+” button before. Click on Login Options and then mark the checkbox next to “Automatically login as:” From the pop up menu select your mom’s user account and enter her password.

Now you should restart the computer and make sure that everything works as you expect. Your brother will have to login as the Admin user to setup the printer or you will have to do that prior to shipping everything.

Hope that all works out.

What DVI connector do you need for the Mac

Hardware, Intel Macs / 0 Comments

I recently purchased a Power Mac G5 duo core (from Powermax, of course). I was looking for a non-Apple display monitor as even the pre-owned Apples are prohibitively expensive, their quality notwithstanding. On the specs for the Power Mac, it lists 2 ‘DVI’ inputs on the back of the tower. Here’s where it gets confusing for me: I researched www.apple.com/guide for a list of non-Apple displays that might work. However, when I read the specs for those displays, I find connections listed as ‘DVI-D’, or ‘DVI-I’, but none listed as simply ‘DVI’. What is the difference between these three types and which ones would be compatible for my computer? In my limited research, it seems that the ‘D’ stands for digital signal, and the ‘I’ is something relating to an analog kind of signal. Whatever kind of useful feedback you can provide would be extremely helpful. Thanks in advance for your help.

DVI cable connections have been a source of confusion for many Mac users. It is not too hard to understand the difference behind them, but the industry has made it a mess of acronyms that could confuse anyone. I will try to give you some basic info on the DVI options out there.The foundation of all the connections is the plug form. DVI is really just a reference to the shape of a plug. Everything after the “DVI” is describing the number of active pins in that DVI connection. DVI-D is the most practical and basic DVI connection. It is just a simple connection that only works with the digital video signals. Most “DVI Monitors” will have a DVI-D connection. The DVI-I connection as all the same pins as DVI-D but has a few extra pins that carry an additional analog signal. The analog plugs are mostly unused when attached to a digital display. Because of the analog pins present, DVI-I connections can be downgraded from DVI to VGA via an adapter cable, as opposed to DVI-D connections that are digital only. If you are connecting a DVI LCD to a computer DVI-D is what you want, but DVI-I will also work too.The third option for Mac Users is DVI-Dual Link. This is similar to a DVI-I connection, but it has even more active pins that can carry the huge amount of data that 30″ Apple displays need. A DVI-Dual Link plug can run any of the above connections, right down to VGA.I hope that helps. It only sounds confusing but it is not that bad.

HD icon is no longer on the desktop

Intel Macs, Software / 0 Comments

Hey Jacob – thanks for being willing to take questions.I noticed some time back that, with all the stuff on my desktop, I haven’t seen my hard drive icon for a while. I’m running Tiger on a G5 tower Power PC and have tried using Disk Utility/Disk First Aid, but that doesn’t bring it back. So I’m wondering how worrisome this is…?

You do not need to be worried if your hard drive disappears off the Desktop. You can set the computer to not show your hard drive or other items on the Desktop, and that same setting can bring it back. Click once on your desktop and then select Preferences from the Finder menu. Under the general section you will see three checkboxes under the “Show these items on the Desktop:” Mark all three of them and see if that brings back your hard drive.Hope that helps, let me know.

BigFoot keeps stomping on Mac

Intel Macs / 0 Comments

It was suggested I write you for help before I copy the data from my new iMac that I just got from you guys to the newer iMac that just came to my house. I think I have a wild script editor problem, It seems that every few minutes a progress screen pops up that says searching directory BIGFOOT then it says connecting to ldap.bigfoot.com It also shows a progress bar and gives an option to stop or stop all. Can you help? I want to copy my data andget this new machine running but I don’t want to import a problem. Please let me know if you can help.

BigFoot is not a virus, but the remnants of a pre-Spam era. BigFoot was one of the many companies that tried to assert itself as the White Pages of the internet. They provided a service that would look up publicly listed email addresses for you when you were composing an email. This was a LDAP based service that would watch what you type and see if it had a match in the BigFoot database. Unfortunately, spammers quickly used email list servers like BigFoot as a source for their mass emailings. Soon email listing services were avoided by everyone.Many email programs included support for BigFoot and other LDAP servers like it, and they often can accidentally get activated. If you use Microsoft Entourage then you need to go to the Tools menu and mouse down to Accounts. In the Accounts window click on the Directory Service tab. Look for any reference to BigFoot, or anything else for that matter, and remove it from the list. If you use Apple Mail, then you need to make changes to the Address Book’s preferences. From the Address Book menu in the application select Preferences. Then select the LDAP tab and remove the unwanted items from the list.Other email programs you might be using will be set up similarly, and you just need to remove the settings for LDAP or Directory servers.Hope that fixes it for you.

Which version of Windows do I need to run Parallels for Mac?

Intel Macs, Software / 0 Comments

I have a new MacBook and have Parallels software on it. How do I know what version of Windows XP (or Vista) I need for it?

The great thing about using Parallels for Mac is that you can run any version of Windows or Linux you want on your Mac.

You just have to tell Parallels what you want to do before you install the non-Mac OS into a Parallels Virtual machine. Some versions of Windows Vista are not licensed for installation on virtual hardware like Parallels. You will want to use the Ultimate version of Windows Vista to comply with the Microsoft license. Also, you will want to run the Service Pack 2 version of Windows XP. This is only for security and is not about licensing. You can install any version of XP, but I recommend that you immediately upgrade it to the SP2 version, in order to prevent getting a virus on the PC side of your Mac.

You don’t need anything fancy from your version of Windows when you run it in Parallels. Just get a version that will work best for what you are doing. In most cases, XP Home will serve you perfectly.

10.4.9 on a Rev A B&W G3 tower

Intel Macs, Mac OS X, Software / 0 Comments

I have 12 blue and white G3 towers. My question is will they accept and operate correctly if I change the operating system to OSX 10.4.9? I heard that there were two editions of the G3 towers and that to use 10.4.9 the G3 version needed is the G3 rev 2 version. Is it possible you know about this and could verify the Rev2 is required for proper operation.

I had not heard about any OS limitations with the B&W G3s, so I went back to the service benches and tested it out. I used a Rev A 350MHz G3 B&W with 256MB of RAM. I installed a fresh version of OS X 10.4.3 onto the drive and then updated to 10.4.10, in addition to all the other available security updates. It runs fine, albeit a little slow. I watched some YouTube videos and other activities without errors or problems. I think you should be safe updating your computers to 10.4.10. The one limiting item of a Rev A B&W is its drive size. It will not work well with a PATA (ATA/EIDE) hard drive bigger than 6GB connected to the internal drive cable. Perhaps the people you spoke to had upgraded to larger drives, and are experiencing problems unrelated to 10.4.9. If you need a bigger drive in a Rev A B&W G3, it is recommended that you use a PCI-based hard drive controller card.

Sharing Printers with Macs and PCs

Hardware, Intel Macs, Networking, Printing / 0 Comments

Currently I have 3 printers (HP 1600 laser jet, HP 1200 Laser jet and Canon MP500). How can I network these printers between an Apple desktop, a MacBook, and an HP laptop and desktop? Do I need some kind of device to connect them?

Although there are several devices that will share printers on a network, my current favorite is the New AirPort Extreme base station. Not only will it share printers and hard drives, it will also act as a gigabit router.

Apple Airport Extreme Station

You can connect many printers to the base station’s USB port via a USB hub and have them all simultaneously shared. The complication will come from the HP Color LaserJet 1600 printer. It is not Mac compatible and probably won’t work on the base station. That printer may need to be connected to your HP desktop and shared from the Windows printer-sharing feature. It may turn out that the LJ1600 will one day be supported–you might even find that it does work when connected to the base station now, but there is no guarantee.

Here is a link to printers that have been tested to work with Apple’s wireless printer sharing equipment:
Click Here for details.

It is not an official list, but can be helpful. If you already have an investment in good networking equipment then the base station may not be the best solution because of the expense added to your network. In that case, you can always use the OS X printer-sharing feature to share the other two printers. The option is in the System Preferences in the Sharing section. It is limited, but would work as a low cost option.

Wi-Fi issues when traveling in Italy

Hardware, Intel Macs, Networking, Software, Wireless / 0 Comments

I bought a MacBook Pro from PowerMax in March. Everything has been great until a few weeks ago when I began to have problems getting Wi-Fi connections. I’ve always just been able to turn on the computer, wait a few seconds, and then if there’s Wi-Fi near I get a little pop-up that says: “none of your trusted wireless networks are available, do you want to join blah-network?” I tell it yes, see the scrolling “location” next to my Airport connection thingy at the top of the screen, and then it shows me the connection power. That’s worked at friends’ houses, at truck stops on a cross-country drive, airports, libraries, etc. However, a few weeks ago I began to get another pop-up that says: “there was an error connecting to blah-network, try again? Or quit?” Sometimes the Network Setup Assistant helps (but only once), and sometimes it just says I’m unable to connect to the network. In each instance it’s been a place where there is no password, where the computer finds the network with no problem, and where I see other people online.

I’m running OSX 10.4.9, I have a 2.16 GHZ Intel Core 2 Duo and 1 GB 667 MHzRAM (whatever all that means, I asked the Mac to tell me about itself).

Another bit of info, I’m online now at a place I used in April, so it’s a “trusted network.” Not to jinx myself, but so far I haven’t had any problems here, since the computer recognizes this place. When I come here, open my computer, turn it on, I’m already connected. It doesn’t ask me anything, because I think I told it somewhere in the preferences that if I have a trusted network to just join. Does that make sense?

Oh, and to make this even more difficult, I live in Italy now. That was one of the main reasons for getting the laptop, I knew I’d be traveling. That was the April trip, and we moved here in July. So, all over Europe in April I had no problems getting Wi-Fi, and after the final move I started to have these crazy connection problems.

Seeing as you are having connectivity issues, I will try to give you a few different things to try so you do not have to wait around for the next set of instructions. The first is centered around the Mac remembering trusted wireless networks. You can tell your Mac to connect to “any” network, without adding it to the Preferred Network list. That network list could be your problem. To make these changes, select System Preferences from the blue Apple menu. Now click on the Network section and double click on AirPort from the Network Status window. Under the Airport tab, change the “By default, join” popup menu from Preferred Networks to Automatic. Click on the big Apply Now button in the lower right corner and test it on the network. If that fails to work for you, can completely remove the default Airport settings and see if that change helps. The preference file is located here: /Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plistDrag it to your desktop first and it will make a copy of itself for safekeeping. Now drag it again, but this time, place it in the Trash. You will have to enter your password. Now go back to the Airport System Preference section and change it back to Preferred networks. There should be no entries there now. Try joining a network and see if it works. If it still does not work, and networks you could join before don’t work, then you can copy the file on your desktop back to its original place.

The other possibility is that your Keychain is remembering the wrong passwords for some of the networks, or thinks it knows the network’s password, when it doesn’t actually have a password for the network. The Keychain is where OS X stores your passwords when you ask your Mac to remember them for you. You can look at your passwords through a utility called Keychain Access. It is in the Utilities folder inside the Applications folder. In the application, click on “All Items” in the left section of the window and then sort the list by kind. You can sort by any header category by clicking on the header (Name, Date, etc.). Delete anything that is an “Airport Network Password.” Try connecting now.

The only other possibility I can think of has little to do with your computer and more to do with the router being used. Most times we do not think about it, but Airport and Wi-Fi networks have channels just like TV. Wi-Fi is standard and around the world you can use channels 1 through 11 any place. Europe however, uses two additional channels in their Wi-Fi. These two channels, 12 and 13, are commonly used outside the US–but US-built equipment cannot communicate on those channels. It could be that you are trying to connect to a base station using channel 13 and your Airport card does not go that high. If you are able to ask someone in the know the locations where you’re having problems, check to see what channel they’re using. The only solution to this European router issue is to get a European-made Wi-Fi card.

G4 PowerBook won’t start up.

Hardware, Intel Macs / 0 Comments

My old G4 PowerBook laptop has not been used for over a year, I plugged it in but it won’t start, no sounds, no picture on screen, no lights. Will a dead battery cause this problem?

Most Mac laptops have two batteries. One is the big removable battery but there is a second, smaller battery inside. Both batteries are rechargeable and replaceable. If both are completely drained, then you will experience boot-up problems. The best fix is to reset the power management unit (PMU), turn it on, and let it charge for 24 hours, uninterrupted. Below is a link to the PMU reset procedures for most G4 PowerBooks.

PMU Reset procedures

Upgrading a PowerBook’s Memory and hard drive

Hardware, Intel Macs / 0 Comments

I have a 1.5 GHz G4 17″ PowerBook. It has 512 SD RAM and an 80GB hard drive.

I know I could upgrade the RAM, but can I upgrade the hard drive? I see that the newer ones have a 120GB hard drive or even a 250 GB hard drive. If I can, what would you recommend and how much are they?

You can upgrade the hard drive in a Mac laptop. The drives used in a G3 or G4 PowerBook are standard 2.5″ PATA (AKA EIDE or ATA) drives. Currently the largest PATA laptop drive is 160GB. The larger laptop drives are SATA based 2.5″ drives and will only work in Intel-based Mac laptops. MCE makes an upgrade kit that will come with tools and instructions. It’s cheaper to buy the naked drive and use your own tools, but this is the best way for the casual tech to upgrade their drive.

MCE upgrade kit

I would also recommend getting an external drive enclosure to place your old drive into. That will let you copy info over to the new drive. Also, this way you’ll have an extra backup drive at the end.

Click for detailed spec

How to get the most battery life from a Laptop

Hardware, Intel Macs / 0 Comments

Love the MacBook Pro, however I’m surprised it’s a bit slower than my iMac.But, that’s not why I’m emailing.

My question regards leaving the MacBook plugged into AC power. I use theMacBook all day for work – does it hurt the battery life if it’s pluggedinto the AC power all the time? Should I remove it overnight? I just wantto get the best life possible from the battery and computer.

These days battery charging has become something of a black art. The best data today suggest that heat is the biggest killer of rechargeable batteries. Fully charging a battery creates the most heat and that is why batteries gradually lose charge with each cycle. The best thing you can do to preserve the life of a battery is to remove it from a computer and keep it in a cool place. You don’t need to put your battery in the refrigerator, but keeping it out of direct sunlight is a good idea. Also, watch the overall heat of your system because you could be cooking the life out of your battery. In the end we have to remember that batteries are designed to be used and Apple has done a great job at making a laptop battery that lasts. If it is convenient to pop out the battery when you are at a desk then do that, but if that causes problems don’t worry about leaving the battery in the computer.

Lost all audio from an eMac

Hardware, Intel Macs / 0 Comments

I have lost all audio on my G4 eMac and all I have in the system pref. sound file is headphone output. Any ideas on how to get my sound back?Tom Venney

I suspect that the problem is not with the speakers but the headphone jack. When Macs detect power traveling through the headphone jack, they automatically mute the internal speakers and change the output source to the headphones. What you are describing sounds like there is a short circuit in your headphone jack that is tricking your Mac into thinking headphones are plugged in. Look in the headphone port to see if there is any debris or a broken headphone jack. If it looks clear, you should next try cleaning it with a Q-Tip-like tool dipped in rubbing alcohol. If that fails, then it could just be a failing audio jack. The problem is that the jack is part of the logic board. A service center could possibly repair the problem but the likely repair would be to replace the logic board. Admittedly, that is not a cost effective option. You can always us PC speakers connected to the headphone port replace the internal speakers.

PATA PCI hard drive controller

Hardware, Intel Macs / 0 Comments

I just bought a 250 GB disk drive at Circuit City, to update my venerable PowerMac G4-450/AGP system with its now-puny 27 GB drive. Well, it turns out that the native controller in the system only recognizes 128 GB of the new drive. Not like that’s a big problem, but is there a cheap PCI disk controller that I can add to this system that will allow it to address the whole drive, perhaps with some partitions?

Drive size limits on older Macs used to be a simple problem to fix with a PCI ATA controller card. However, most Mac-friendly products are no longer being made. Every manufacturer is moving from PATA hard drives connectivity to SATA hard drive models. In your case the best option is to use an external drive case, which will see your full drive size.

Click here for more details.

Why is my battery life dying?

Hardware, Intel Macs / 0 Comments

I got a refurbished Aluminum PowerBook in June from PowerMax, but in the last couple of days the battery life has dramatically reduced to lasting only 15 minutes or so. What is happening?

When a laptops battery stops charging there can a few things at the root of the problem. Interestingly, the most common culprit is an under-powered power adapter. Apple has a habit of using cosmetically similar power adapters with different wattage ratings. Most iBooks will only need a 45 Watt power adapter, but many PowerBooks need a 65 Watt power adapter. Both the 45 and 65 watt Apple adapters are identical, and to further complicate the matter, a 45 watt adapter will look like it’s functioning perfectly on a PowerBook. The problem is that despite appearances, a 45 watt adapter only runs the computer and barely charges the battery. This causes a short battery runtime like you are experiencing. The only way to see what adapter you have is to look on the edge of the adapter. It will have a 45W or 65W marking. You would think with the confusion from the old adapters, that Apple’s new MagSafe adapters would all be the same wattage. Sadly Apple does the same thing with MacBook/Macbook Pro adapters as they did with iBook/PowerBook adapters. The MacBooks use 60 Watt adapters and the MacBook Pros use 85W adapters.

Even though most power adapters are linked to the right computer from the factory, sometimes refurbished or pre-owned computers end up with mixed-up adapters during the re-box process. If you find that you have the wrong adapter, it is just a matter of contacting your salesperson for exchange information.

The other possibility is that the battery has aged to a point of losing life. Rechargeable batteries can only be recharged a set amount of times before they start lose life. After that point, the battery will have an increasingly shorter run time on a full charge. Batteries are tested before resale, but in some rare instances they are closer to end of life then indicated in the testing process. This would again be covered for a period of time and you can contact your sales person for your options.

The last possible cause is faulty power management. This is the least likely possibility and there are two parts to it. There is a PMU reset that will clear bad settings. Here is are some links to reset instructions for a variety of Macs:

docs.info.apple.com/article.html?artnum=86760
docs.info.apple.com/article.html?artnum=303319
docs.info.apple.com/article.html?artnum=14449

If that fails then it could be power management hardware, and that needs to be worked on by an authorized service center.

Installing Boot Camp driver problems in Windows

Intel Macs, Software / 0 Comments

I am still having a ball with my new Mac Pro. However, I am trying to install boot camp on it (I had it on the iMac I traded in). It is the Beta version. I have installed the partition and files and it does bring up Windows. I am now trying to install the Macintosh drivers. I first used the CD I burned with the iMac and it would not install it. I then burned a new CD on the Mac Pro and it was also not installed.

I got the following messages:

(1) In the box for extracting MacIntosh drivers for Windows XP.msi I was told:

“This software does not support your hardware.”

(2) In the Installation Wizard box is stated:

“Wizard interrupted before McIntosh drivers could be completely installed.” and “The system has not been modified.”

Any suggestions??? This worked before on the iMac.

When working with Boot Camp, it’s important to have the latest version. Boot Camp is beta software, and so fixes and improvements occur regularly. Also, when new computers are released, Apple has to update the driver install disc for the Windows side. Without the updated Windows driver disc, the new hardware Apple is using will be partially incompatible with Windows. The easiest way to fix the problem is by downloading the newest version of Boot Camp.

www.apple.com/macosx/bootcamp/

Go ahead and install it but you don’t have to resize your partition or reinstall Windows. All you need to do is burn a new driver disc. After that, you can restart into Windows and install from the new driver disc. Everything should install into Windows without those error messages you had received before. You will probably want to keep looking for Boot Camp updates over the next few months, and then burn new driver discs after each update. Apple is slowly making its hardware just as compatible in Windows as it is in OS X.

Will you buy a Mac from me if I am not getting another one from you?

Intel Macs, Mac OS X / 0 Comments

I have a Mac PowerBook G4 1.33 Ghz/512 RAM/Superdrive/10.3.9. It works great and I love it, but my job requires me to use software that is not compatible and I must go to the dark side (buy a PC). What is your buying policy? Can you give me a quote?

You can certainly get a quote from me or by calling into our sales line. We would need to know the screen size and all the details, but sending us the serial number would let us get most of that info. Unfortunately, we do not buy computers outright. We take them as trade towards another purchase. In the past this would have been a problem for people who need to use PCs for work, but everything has changed in the last year. Now Intel-based Macs can run both Windows and Mac operating systems, essentially giving you the best of both worlds. A MacBook could be set to boot into either Windows XP/Vista or Mac OSX. Some users will boot into Windows during work hours and then use the Mac OS when they are at home. There is also the option of running Windows and OSX together with the Parallels Desktop software. Intel Macs have made it so you do not have to choose one OS over the other; all opportunities are available for the modern Mac user.

Removing a broken power adapter tip and is there an external battery charger?

Hardware, Intel Macs / 0 Comments

A friend of mine broke the tip of his charging cord in the receptacle of his IBook Dual USB. Can you suggest a way of extracting it?

Also, is there any sort of external battery charger that will charge a laptop battery?

Getting a broken tip out of any port can take some skill but it is possible. Many years ago I worked as a locksmith and we had a tool to remove broken key parts from locks. You will have to make a tool like the locksmithing tool. All you need is a small paperclip and a metal file with a square edge. Unbend the paperclip straight and file the tip into a point. On the pointed end use the file’s edge, held at a 45 degree angle, to make triangle cuts on one side of the paperclip’s shaft. You want the paperclip to look like a saw blade. It only needs teeth for the first 1/4-inch of the paperclip. Now you have your tool. Remove the battery and insert your paperclip tool, pointed end first, into the power port. You want the smooth side of the paper clip pressed tight to the inner edge of the port. Push the tool down as far as it will go. You want to get the tool between the tip and the plug wall. The teeth should be able to grip the broken tip. When you have the tool between the tip and wall, start pulling out the tool. The tip should come along for the ride. It may take a few tries.

Also, MCE makes a 12″ IBook battery charger that should work for your friend’s iBook.

PowerMac G5 crashes to black screen and full fan speed in Safari

Hardware, Intel Macs, Software / 0 Comments

My G5 running Safari frequently turns all the fans in the case to max speed and my monitor goes black (no message displayed) and it acts like the Mac is trying to shut itself down. Had it to two Apple repair centers and neither could make it act up and they could not find anything wrong with it. Last place changed my power setting lower. There must be a solution to this issue.

It is interesting that Safari alone is causing the problem. I would first check to see if browsing the Internet in another application creates the same issue. Try downloading the Firefox browser and use it instead of Safari for a while. If the problem does not occur with Firefox, then throw out your version of Safari and get a new version. A good way of getting a fresh version is to download the Combo update for your Mac OS and install it. The combo update should have Safari. If a fresh version of Safari still causes the crash, then try using it from a different user account. You should create a new user account just for this test. Only use it for testing. The problem will not happen in the other user account if a setting of yours causes it. If you find the crash is caused by one of your settings, delete the Safari Folder in your user accounts Library and the "com.apple.Safari.plist" file in your preferences folder.

It is altogether possible that the crashes are independent of Safari. Some G5 towers need to be thermally calibrated, but that is not a likely cause. Calibration work can be performed at an Apple Authorized Service Center. More likely it is a RAM issue. If there was extra RAM installed, try removing it and see if the problem continues. Remember RAM is installed in pairs so remove two sticks at a time from the same numbers slot. The RAM in slots labeled 1 is most likely from Apple but try just having one pair of RAM, stick in at a time for testing, and then test another pair.

Can I install OS 9.2 onto a B&W G3 from iMac restore discs?

Hardware, Intel Macs, Mac OS 9 / Classic, Mac OS X, Software / 0 Comments

I recently traded in my iMac (700Mhz G4) at a local Apple Specialist store for a newer 17 inch iMac, 1.25 ghz. and later discovered that the newer model wouldn’t boot into OS 9. I still have my original OS 9 install discs complete with software restore discs, applications and OS X. I wouldn’t have traded my older Mac if I had known that OS 9 would have to be abandoned as a default operating system. I do have an older Blue & White 300 Mhz. Yosemite model that I want to run OS9 on. At present almost every OS 9 application is non-operational on this B & W model including DVD player. I have OS X Panther installed and DVD player works when I use OS X. Why can’t OS 9 applications work if the installation was successful? Is the OS 9.2 iMac version that came with my iMac compatible with a Blue & White tower model or is there another OS 9 full install version that I need to make my machine work? I replaced the original CD-Rom with a DVD-Rom, supplied as an added bonus by my local Apple Specialist. Do I need to erase the drive and start over, install my iMac OS 9.2 only or get another version of OS 9?

Not all OS discs are made alike. Some of the versions of OS 9 are only for use in Classic and others are only equipped to support specific hardware. Starting with Mac OS X 10.2, Apple did not provide a separate OS 9 install disc as part of the software included with new computers. OS 9 had to be installed as part of the restore or separate install. It may be that your iMac OS 9 is not a full version but instead a version intended to be used mostly through OS X Classic. If that is the case then you are going to have troubles. A good test is to try launching “SimpleText” to see if that OS 9 Application works. If SimpleText works then the base part of OS 9 is functioning. At that point it is just a matter of troubleshooting your extensions and trying to repair them. It may be better and faster to buy a used retail copy of OS 9. The good news is that any version of OS 9 will run on a B&W G3 tower. Just perform a clean install of the retail OS 9 and you should be fine.

Safari can’t download anything after OS update

Intel Macs, Software / 0 Comments

I have a dual 450 MHz G4 with a 1.38 GB SDRAM running 10.4.8 I cannot download anything, even widgets. I’m able to save some web pages, but can’t update programs or download anything new. What gives?

It is possible that your Safari web browser is damaged. I would recommend downloading a different web browser to see if the same problem exists with both browsers, but of course downloading is the problem. This becomes an impasse from time-to-time, how do you download a new browser without a working browser?

To solve this you should be able to create an FTP connection to mozilla.org and get a copy the FireFox browser that way. Click once on the desktop to switch to the Finder. From the Go menu select "Connect to Server…" In the server address window type in this address:  "ftp://releases.mozilla.org/pub/mozilla.org/firefox/releases/" without the quotes. Once connected, you should see a new item on the desktop and in the Finder window that is called "releases." Open up "releases" and navigate to the latest version of FireFox. At the moment it is 2.0.0.3 and you get to it via this folder path: /2.0.0.3/mac/el/Firefox 2.0.0.3.dmg. Drag the file to your desktop and then double click on it to mount the install disk. To install, just drag the application to the Applications folder. Now start up FireFox and see if that works. If FireFox works, then you just need to get a new copy of Safari. If it does not work or you could not create an FTP connection, that would mean that there are bigger system problems or settings. An Archive and Install from your 10.4 Tiger disks may be the best solution.

What is a good computer for my child?

Intel Macs, New To Macs, Software / 0 Comments

I am looking into buying an iBook for my 6th grade daughter. I am wondering what kind of iBook will be good for her at her age. Also I am wondering if I should start her on a pre-owned or a refurb model. Also I need to have MS word, Excel & PowerPoint software on it.

When my daughter started 6th grade I bought her a new G4 iBook 12". It was probably a little too nice for her but I had given her an older computer as a training laptop for a year. It survived, so I figured she had the experience to keep a new Mac in good condition. If this is the first computer you are giving your child, then I would recommend a pre-owned unit. The iBook series has been the best kid-resistant computer ever to come from Apple. Even with my daughter’s successful laptop training, she has dropped her iBook. It did survive without any problems but it taught me a lesson. In the home, the regular location of any young child’s computer should be in a public place. The mess factor is my first reason for not allowing a computer in a young child’s room. Drinks magically spill, things are stacked on top of anything, and level surfaces are often scarce. Another problem with letting a child have a computer in their room has to do with online activities. The scary things that happen to our kids online are far less likely to happen if we can look over the child’s shoulder and see what’s going on. But the most important reason to keep this new computer out of your daughter’s room is so you can see her. Even though my daughter wants to hide in her room at this age, I still want to see her whenever possible. She maybe glued to that iBook for as long as we let her stay online, but I have the ability to interact with her during those times because the computer is in a public place. The computer is on a special desk right next to the kitchen and when I cook, she can chat to her friends online and tell me what happened in her day at the same time.

OK, now to your actual question. I would have you look at an iBook G4 for your daughter. You could also go with a MacBook, which has many of the same features as an iBook and will support future software upgrades better than an iBook.

The refurbished iBook we have is also a great option.

Microsoft makes a student version of their Office application suite of software. You can install one copy on up to three computers.

Can I use two DVD drives for two different DVD Region codes?

Hardware, Intel Macs / 0 Comments

I have a 12″ PowerBook G4 and a Mac mini. I’d like to play Region 1 as well as Region 2 DVDs on them, but the Macs allow only 5 region code changes before locking the code. I’m, therefore thinking of buying an external DVD drive for Region 2 DVDs. Do you know if I’d be able to set the region code on the following external DVD drive to 2 while keeping that as 1 on the internal drives?

Region codes are the legacy of an archaic distribution model. Its sole purpose is to allow movie studios to charge different prices and release movies on different dates in other countries. That Apple was forced to abide by the Region code scheme is a disappointment, but it was necessary in order to license DVD video playback. The better solution, as opposed to buying a new DVD drive, would be to use another DVD-playing application. VLC is one of the best multi media players I have seen for cross-file video playback and is a good alternative to Apple’s DVD Player.

First you will need to get a copy of VLC. It is downloaded for free from here: www.videolan.org/vlc/. You will need to set it as your default DVD video player. In the System Preferences select "CDs & DVDs." In the CDs & DVDs window, change the “When you insert video DVD:” pulldown menu to Open another application. Select VLC and click on the Choose button. You should be all set from here on out. VLC in most cases will play DVD VOB files without setting a region code. Some Intel Mac laptops have had trouble using VLC for DVD video playback, but you should be fine.

Why would someone order a Glossy screen instead of a matte screen?

Displays, Hardware, Intel Macs / 0 Comments

In the new Macbook Pros there are two screen choices-glossy & matte.. Which is the preference?

Well, whether you like a glossy or matte finish on your display screen is like asking "do you like butter or jam on your toast?" The answer is of course I like both, but you may not. The glossy screen provides vibrant color that draws you in. Matte-finished displays are good in many different lighting situations and are what we are accustomed to. Matte displays offer accurate color but glossy displays offer brighter, more saturated images. Many people who work outdoors prefer glossy over matte because of the brightness. In the end it has more to do with individual taste, but overwhelmingly the public chooses matte displays. Glossy is not often selected and it sometimes is returned.

I hope this helps some, but if you can’t find a glossy screen MacBook to examine in person, then you should buy a matte screen model.

Flash memory drive’s software will not install on a G5

Hardware, Intel Macs / 0 Comments

Hi Jacob, my question is about the Memorex Mini Travel Drive 2GB. I have a G5 and when I insert the device the installer comes up on the desktop, I double click and a page with these words: “There is no default application specified to open the document. Portable Vaultinstaller V2p5.1exe.” Then I try to find one and nothing will open it up. I must be doing something wrong, what could it be? Oh yes, it says to restart the computer, I did that.I live in the Palm Desert, CA area and there are no Apple Stores within 100 miles from here, so no one to ask for help.I will buy anything from you that will do this for me.We bought our G5 desk model from you.

The root of your problem has to do with the software you are trying to install. Any file that ends with a ".exe" is a Windows-only application. There is nothing installed on a Mac that will run it. You are not doing anything wrong. The truth is, when using a USB flash memory drive like the Memorex Mini TravelDrive, you do not need any software at all. As long as you are plugged into a USB port on the computer (don’t use the keyboard ports), the drive should just show up on your desktop. The files on that drive are just extra applications, you do not need to use them to copy files to the drive.

The truth is in most cases you wouldn’t want the features that the Windows-only application offers. You can safely trash any file on that drive to make room for your own files. If you are only going to use this drive with Macs, you can use the Disk Utility to erase the drive before you move your files onto it.

Gaming on the Mac

Intel Macs, Software / 0 Comments

I am interested in buying a new Mac with the Intel processor. I am also interested in doing some gaming. I would like to be able to play World of Warcraft online and also Call of Duty1 and 2 and Guild Wars. I Currently have a PC but it won’t run these games,not enough speed and RAM. Will the New Mac’s run these games. Or are they strictly for a PC-formatted computer?

Yes, most Intel Macs will work for gaming, but there are a few things you should consider when buying a Gaming Mac. You will want a Mac with a minimum of 256MB video RAM for the best gaming experience. Upgraded VRAM will also make sure that you can play future games that will require that much VRAM. That Video RAM requirement will point you towards a 20" or larger screen iMac, or a mid-range to high-end MacBook Pro. If you have funds for a Mac Pro, it certainly will fulfill your gaming needs but it is overkill for the games you are interested in. If a 256MB VRAM Mac is priced outside your budget, 128MB VRAM is sufficient to play contemporary games to their fullest. The only drawback to 128MB VRAM is that, with the exception of the 24" iMac, you can’t upgrade the video card in an iMac or MacBook Pro. Games will always require more VRAM, System RAM, and processor speed in the years to come. With 256MB VRAM you have some breathing room before you must upgrade again.

The other consideration for a Mac gamer is Windows. As much as I hate it, games are generally released for Windows before they are for Mac. So in that instance I would also recommend that order your Intel Mac with Windows XP installed via Boot Camp.

This will allow you to play PC-only games on your Mac by using the Windows operating system. Most of the games you want to play are made for the Mac, but as a gamer, you will probably want or need to boot into Windows XP from time to time, at least for a few more years.

Would fan noise from an upgraded video card be annoying?

Hardware, Intel Macs / 0 Comments

I am looking at purchasing a Mac Pro soon and wanted to know if the ATI Radeon X1900 XT 512MB (2 x dual-link DVIeon X1900 XT 512MB makes much noise. I don’t want to purchase a particular video card and be disappointed. I know that it performs great for gaming and 3D but I don’t want noise that will drive me crazy either. I would appreciate any comments. I figured that you all have sold some Mac Pro’s with this particular video card.

Any time a graphics card has a fan and is two expansion slots wide, you should expect some extra noise. The good news is that the difference between the 7300 GT fan noise and the X1900 XT fan noise is not substantial. Also as a whole, the Mac Pro is quieter than many of the previous Power Mac towers. So depending on what computer you are coming from, the Mac Pro with a X1900 card could be quieter.

Over the years dealing with people and their computers, I have found that noise is the most subjective computer quality. I remember one fellow who demanded we change out his Superdrive because the tray made too much noise when ejecting. We tested it, and everyone who could get away from his or her desk had a listen. Everyone agreed that the drive sounded normal and it worked perfectly. Our customer again insisted that the noise was loud enough that it caused him embarrassment at work. Wanting to help as best we could, we replaced the drive with another new Superdrive. He came back days later wanting his old drive back because the new one was worse. I could not have told you the difference between the two drives eject volume to save my life. I have no doubt that this person was being truthful; he heard what at least a dozen people couldn’t. For that person, the X1900 would not be a good choice.

From my ears the X1900 has a good fan that produces little extra noise. My best advice is to get the equipment that you need in order to do what you want. Then arrange your workspace to meet your visual and acoustic preference.

eMac will not fully boot up after OS update

Intel Macs, Mac OS X / 0 Comments

First of all thank you for this service, number one in my book. Here’s my problem… I downloaded update material w/out checking what it was. Come to find out it was OS X 10.4.9 for PowerPC or the new Intel. Ever since I did this, my computer boots up to a screen with the loader bar and nothing loads. I did get a message after downloading something about a broken chain or pipe, can’t remember. I have done everything you have told other people with similar problem except replacing the battery in back. Could that possibly be the problem?

Often the service being loaded tells you what portion of the system is having trouble. As the progress bar moves along the text around it should indicate what is loading. Try restarting your Mac a few times to see what it locks up on, and if it is the same thing each time. Then restart your Mac with the "Shift" key held down to get a safe boot. If the safe boot works and you have identified what the problem area is, then you should see if it is something you can reinstall or repair with Disk Utility.

Now if you can’t even safe boot, then you will need to do an Archive and Install from the latest OS X install disks that you have. Archive and Install is selected within the install options section of the installer. The Options button is at the bottom of the window where you select the destination drive. That will fix your OS software without over writing your personal data. Then you should "Repair Disk Permissions" from the Disk Utility. At that point you can try to upgrade your system again.

How do you transfer files over a wireless network?

Intel Macs, Networking, Wireless / 0 Comments

I have the iMac w/Intel chip and a new MacBook w/Intel chip. I have them set up on a network with the AirPort Extreme. Is there any easy way to transfer individual songs or playlists in iTunes from the iMac to the MacBook without using FireWire?
Also I have found out a way to transfer photos in iPhoto but it is somewhat complicated. Do you know an easy way to make that transfer?

I have several Macs at home and I will often use the share features of iTunes and iPhoto to do what you want. This is done in the preferences of both applications. Look for the "Sharing" button on the top bar of the application preferences. Check the checkbox next to "Look for shared music" and "Share my music." Do this in iTunes and iPhoto on both computers. Now you will be able to access all your music and photos from any computer. It even works to play music from another computer and send that music to the AirTunes port on an Airport Express. Just look for Shared items in the left hand "Source" column of iTunes and iPhoto. 

I hope this functions as you wanted. There are other complicated ways to do this but this method will work best without constantly re-synchronizing.

The Linksys network router stopped working over vacation

Hardware, Intel Macs, Networking, Wireless / 0 Comments

We’ve connected my Mac mini and my husband’s Mac with a Linksys. It worked well at first. Then we went away for two weeks, left everything on, and found that I couldn’t connect to the internet anymore without disconnecting the Linksys. Any ideas?

Linksys makes many network products and there are a variety of ways to connect them to your Macs. If you are using the wired broadband router, you will have Ethernet wires running to your Linksys router from the computers and an Ethernet cable from the Linksys router’s "Broadband" port to your DSL/Cable modem. If you have a setup that looks like what I have described, just simply unplug the power from both the DSL/Cable modem and the Linksys router. Wait 60 seconds and then reconnect power to the DSL/Cable modem. After another 60 seconds, reconnect power to the Linksys router. Now try getting on the Internet from your computers.

You may also have a wireless Linksys router. It will have a single Ethernet cable running in between the DSL/Cable modem and the router. This router will also have antennas on it and your computers will connect wireless to this router. This setup should be powered down and then back up again as I described above, but there is an added step at the end. After everything has powered back on, go to your Airport icon next to the top right system clock on each computer. It looks like an arched triangle with grey or black bars. Click and hold on it to reveal a menu. Select your wireless network from that menu. When the Airport icon bars are black you should be connected to the Internet.

I hope that gets you connected again and if not write back with your specific model of Linksys router.

Getting rid of vertical stripes on my display

Displays, Hardware, Intel Macs / 0 Comments

Upon installing an OWC G4 500 MHz. processor in my original B&W G3 350, my display shows vertical green stripes. I am currently running OS X 10.3.9. However, the vertical stripes do not show up if I boot directly into OS 9. I contacted the vendor of the G4 (OWC) and they couldn’t figure out what the problem was. Although I can live with the vertical stripes, it would be nice if I could get rid of them. Have you seen anything like this before? The green stripes only show up when a Finder window or the Dock is displayed.

Video artifacts can be the result of several causes. Drivers would be the first thing to check and the simplest fix. During your upgrades to this B&W PowerMac did you install a new video card? If you did, look for an updated video driver for OS X. Also look to see if the processor upgrade card you are using has two drivers. Perhaps one is for OS 9 and the other is for OS X, and only one was installed. Because the green lines are only displayed in OS X and not 9, it suggests a problem with just the OS X operating system. However a hardware problem can cause this as well. Bad video memory on your video card can result in symptoms like this. I have seen video RAM issues that only appear in OS X and not OS 9, so it would fit your experience. The only way to fix bad video RAM is to replace the card. However, before you go and buy a new video card, I would first check the next reasonable suspect. That last suspect is your firmware on the logic board. Follow this link to a list of firmware upgrades and check to make sure that you are up to date. If all else fails, replace your video card. The ATI 9200 is a good choice.

How can I fix a broken iBook bought off eBay?

Hardware, Intel Macs / 0 Comments

I bought an iBook G4 from a gentleman off eBay. When I got it there were several issues. It wouldn’t boot for the longest time, only in safe mode. But would take up to 5 minutes to load. How much do you guys charge for us to send in an item and have you guys diagnose and repair the problem? UPS damaged the package out, refunded our money and now we get to keep the computer and thing is, it semi-works. I believe it is the HD, because most of the time it won’t mount.

PowerMax charges $90 an hour for service and it would probably take 30 minutes to determine what is wrong with your iBook. To check if the hard drive is the culprit you can try a few things. If you have another Mac you can try to boot your iBook off its hard drive. By holding down the “T” key when restarting, a Mac will boot into Target Disk mode. Then you can put a FireWire cable in between the iBook and the Target Disk Mac. The last step is to restart the iBook with the “Option” key held down. At that point you will be able to select the Target Disk Mac’s hard drive to boot off it. If it boots without problems off the other Mac’s hard drive, then you have found the source of the problem. It could be the OS install or the drive itself.

The other option is to boot off a software install DVD and try to format the hard drive and reinstall the operation system. If you do not own a copy, you can buy a used copy or a new version of OS X. When you boot off the install DVD, there will be a Utilities menu were you can find “Disk Utility.” Select Disk Utility and format the iBook’s hard drive, then install the OS. If the problem does not clear up, that means you have a hardware problem and need to send it in for service.

Replacing a hard drive in a G4 iMac

Hardware, Intel Macs / 0 Comments

Jacob, my 17″ LCD iMac recently experienced a hard drive error and now it says the hard drive is not mounted (btw this is the 800 MHZ model.) Any ideas on the best solution for this? I’m concerned because I know that these models are “heat sealed” and can’t really be opened by conventional means, so that means just installing a new HD myself might be out of the question. I’m also concerned that sending this thing off to get professionally repaired will be more of a financial hassle than it is worth. Thoughts?

It does take significant work getting into the guts of a G4 iMac. It would not be impossible for you to do the job but I would not recommend it unless you have the proper tools and thermal paste. Here is a link to a take-apart article if you want to give it a try.

You should check to see if your drive is truly dead or just damaged. If Disk Utility will not fix the drive you can try Disk Warrior. Disk Warrior has saved many of my drives and is a great tool to keep around.

The other alternative would be to make an external FireWire drive your replacement drive. Any Mac compatible drive would work but I like LaCie drive. With an external FireWire drive on and connected you will be able to install an OS and set it as your default boot dive. Everything will work as normal even though it is on the external drive.

Help upgrading a G3 iMac to OS X 10.3 Panther

Intel Macs, Mac OS X, Software / 0 Comments

I recently bought a copy of Panther from PowerMax to upgrade my mom’s classic, front CD loading, blue iMac. When I tried to load the new program, it wouldn’t load. I later read the instructions where it has to have a least 128 ram of memory. It has the memory that came from the factory. What I want to know is there anything else I need to do to upgrade my mom’s computer besides adding more memory? I drove up to Santa Barbara from LA to do this before, so I want to have everything with me to complete this process before I drive up there again. Also what type of memory do I need to buy from PowerMax to upgrade my mom’s computer?

Other than RAM, you’re going to need software and firmware updates. If your mom has a fast Internet connection you can just bring the RAM. Otherwise, you should burn a disc with what you need and bring it with you. The most impotent thing to update is the iMac firmware. Here is a link to all the firmware updates needed to install OS. You will also want to get all the available OS 9 updates and the 10.3.9 Combo Update. All those items are free downloads from Apple’s website. As for RAM, there are two main types of G3 iMacs and each take a different type of RAM. For the best performance I would suggest you buy a 256MB stick of RAM. Anything more is not going to help much, but anything less is going to leave your mom’s system running slow. If the computer has a slot in the front the CD slides into, then you are going to want a full sized stick of PC133 RAM (PN R-PC133-256). If the iMac has a tray that comes out then you are going to need a SODIMM stick of RAM (PN R-WS-256). Also, if it is the latter iMac, you are going want detailed instructions on installing the RAM, as that model is hard to open. Here is a link to the instructions you will want to print out. That should take care of your mom.

Should I buy a DVD drive to install Tiger?

Hardware, Intel Macs, Software / 0 Comments

I recently purchased a nice used G3 from PowerMax. It has a CD-RW drive on it. I would like to upgrade to OS 10 Tiger, but the software comes on a DVD. I understand that the CD version comes on around 17 CDs. Would it be better to invest in an external DVD reader, or just get CDs of everything?

Whether or not to upgrade your optical drive depends on what you plan on doing with your computer. If cost is your primary concern, I would recommend just getting the CD set of Tiger. That’s going to be your cheapest option by far. The real reason to upgrade should be based on how long you plan to use this computer. More and more programs are going to come on DVD and one day Apple may not release OS updates on CDs. In the long term, you are probably going to want a DVD player and even a DVD burner. It may come to pass that you are planning on using the G3 as it is today and trading up in a year or two. In that case, you will not want or need an external optical drive as most newer systems have DVD players or DVD burners.

If you decide to get an external DVD drive, look for one that supports Mac booting. To install off a DVD it will have to be a supported external disc drive. I often recommend LaCie drives for compatibility.

How can I stop Spam coming to my Dot Mac account?

Intel Macs, Mac OS 9 / Classic, Mac OS X / 0 Comments

My main Dot Mac account is now receiving lots of spam after years of none. How can I reduce this without giving up subscription or changing address? None of the stuff is actually addressed to me! If I make a mistake in an address it doesn’t get through yet all this stuff does. Is it a matter for Apple and who should I contact?

Dot Mac has an effective Spam filter that catches much of the Spam sent daily. The problem is no matter how clever Apple is at filtering Spam, the senders of Spam are determined to get it to you. Their persistence is impossible to counter 100% of the time, and every so often they find a new way around Apple’s guard. What you are seeing could be the temporary success of the spammers. They will likely soon be caught and stopped, but it may take some action on your part as well. On the Dot Mac servers there are plenty of known Spam lists and special “intelligent” filters to look for Spam-like attributes. Mail that gets past those filters is then sent to your computer but not necessarily to you. Within the “Mail” application is additional Spam filtering tools. In the Mail Preferences is a “Junk Mail” section. There you can turn on filtering by checking the checkbox next to “Enable Junk mail filtering.” Work with the default settings for a little while and work to train the filters. “Mail” will learn about what you consider Spam and will start taking care of it automatically for you.

The reality is that we all get Spam, tons of it. Dot Mac just has been taking good care of it for the most part, but they can’t get it all the time. So lend Apple a hand and soon they will beat back the slimy Spammers. That is until Spammers find a new attack.

Why does my iBook display go black during use?

Displays, Hardware, Intel Macs / 0 Comments

I have display problem with my iBook G3 (12″). It has to be precariously aligned otherwise the display goes off. It also gives me similar problem with the display when it is run for extended hours and when it gets hot.

There are a few things that can cause an issue like what you described. It could be a loose cable in between the logic board and the display. It could also be a faulty cable shorting out. There is also a chance that your iBook is part of the iBook Logic Board Repair Extension. If you go HERE and check your serial number as described on that web page you will be able to determine if it is covered for repair. Apple could cover your repair and save you a good sum of money.

Take a look at the link and see if it saves the day, otherwise take it in for service.

What hard drives can install in my Quicksilver G4?

Hardware, Intel Macs / 0 Comments

Can I add a second internal drive? If so, can it be a 7200 RPM drive? What kind of drives sit internally in these? I’d like one that can do some pretty intensive video editing (with an analog Media 100 system).

You certainly can add a second drive in Quicksilver G4. Out of the box every G4 Mac tower can support at least two internal drives. Macs of course ship with one drive, so you can add another just by setting its jumpers as a "secondary" drive (MDD G4s use "Cable Select") and placing it on top of the first drive. There will be an extra space on the ribbon cable and power cable for that second drive. Apple made two generations of Quicksilver G4 towers. The first generation could only work with hard drives 120 GB or smaller. The second generation, made in 2002, can see drives up to 500 GB. All these PATA drives for the Quicksilver are 7200 RPM drives. The bigger speed issue is with the PATA bus speed on the logic board, that is the system’s true bottleneck. What you may want, for the best performance, is a PCI SATA card and a newer SATA hard Drive. Sonnet makes an affordable card that will fit in one of your open PCI slots. Then you just need to find any SATA hard drive that has a Molex power connector . This is going to be your best solution for getting large capacity and fast-writing hard drives into your Quicksilver G4.

Can I use an external drive via eSATA connection?

Hardware, Intel Macs / 0 Comments

I have a 2GHz Intel core duo iMac.Can I use an external drive via eSATA connection?

Although the Intel-based Macs all use SATA hard drives, Macs do not yet support eSATA without the use of expansion cards. The eSATA standard is a variant of internal SATA. The only substantial difference between SATA and eSATA is that eSATA was designed for external drive use. There are advantages over FireWire or USB that comes from SATA native communication. In external FireWire drives, for instance, data has to be converted into a FireWire-friendly format and then converted back to a hard drive-friendly format, and then it can be written to the disk. This process of converting data eats up little bits of time.

Power Mac and Mac Pro users can use PCI or PCIe cards to add eSATA support. MacBook Pro users can buy a eSATA Express Card. Unfortunately other Macs are not able to use any expansion cards. It would not make sense to make a FireWire-to-eSATA device because that is what you get inside a FireWire drive enclosure. Your best bet is to continue using FireWire or USB external drives.

Upgrade OS on a used Mac

Hardware, Intel Macs, Mac OS X / 0 Comments

I am considering buying a pre-owned (used) iMac which will have an older version of OS X (like 10.2 maybe).I currently also have a Mac mmini running OS X 10.4.8.   Can the install disc for my Mac mini be used to upgrade the OS on the older Mac?

There are several complications with installing newer system restore disks on older equipment. The first complication comes from the difference between the PowerPC and Intel versions of OS X 10.4. If your Mac mini has an Intel processor, then the version of OS X you have will not run on the older PowerPC iMac. Even if your Mac mini has a PowerPC processor, those grey discs that came with the Mac mini will not install on any other type of Mac. Apple tries to prevent you from using those discs because it is technically stealing an OS sale from them. If both computers are PowerPC-based Macs, you could use a program like Carbon Copy Cloner to clone your 10.4.8 system onto the iMac. That would give the iMac OS 10.4.8, but it would also include all your data from the Mac mini. Mostly, it is best to upgrade the operating system from retail discs. The good news is that this year 10.5 will be released, and then you can buy a copy of that upgrade for your systems.

We also sell install discs of varying versions separately from our used Macs, so if you’re looking for a particular version, we may be able to help you there. We don’t include OS CD’s with our used Macs because many of them don’t come with when we acquire them, and often customers aren’t in need of the discs anyway, so we make them available separately for those who do.

I can’t connect to internet using Acer PD726W in MacBook.

Hardware, Intel Macs, Networking / 0 Comments

I purchased an Acer PD726W. The wireless feature works fine with my Windows based laptop, but my new MacBook, though it recognizes the Acer network, will not log onto it using the browser. Hence, I am unable to download the setup program for the video connection. Any ideas?

The PD726W is a nice projector with more than your average connection capabilities. The wireless presentation feature looks convenient, but I doubt that it will work through the Mac OS. That feature uses a built-in web server that lives in the projector. Often, device-based web servers use the Active Xweb programming language to actively communicate with the computer. That is why the Acer requirements for the wireless feature are Windows 2000 or Windows XP with Internet Explorer. Active X is a Microsoft proprietary technology and is, as far a I know, only available through Internet Explorer for the PC.

Some of these device-based web servers can switch from the Active Xlanguage to Java. If you can switch the language to Java, then it will work with any modern web browser. I did not see that as an option for the PD726W projector, but it could be an undocumented feature. Look around the menus and see if you can change that function.

Otherwise you should look at using Parallels and a copy of Windows XP to run Internet Explorer.

How can I create wireless network using Airport?

Hardware, Intel Macs, Mac OS X, Networking, Wireless / 0 Comments

I have a iMac Power PC G3, 512 mb memory, processor 600MHz. I would like to
create a wireless network in my house, which would include two Windows
computers and the iMac. The iMac does not have a Airport Card. I have a
Linksys Wireless-G broadband router(WRT54G) that I tried to use, I haven’t
had any success in my endeavor.
If I purchase a used airport card (a-51540) / or a Airport Extreme Base
Station could I make the wireless network happen.
The iMac OS is Xversion 10.2.8 and 9.2.2.
The Apple Store suggested a new iMac, but I think it should be possible
without going to that extreme.
Your advice and expertise would be appreciated.

Apple no longer sells the tools you need to take your G3 iMac wireless, that’s why the Apple Store people could only offer you an extreme solution. You are perfectly right to think that a 600 MHz iMac will connect wirelessly. The original airport card that you mentioned will work, but you will also need an added part. Slot loading G3 iMacs like yours need something called an Interposer. The Airport card will slide into the Interposer and then get inserted into the iMac through the RAM hatch on the bottom of the computer. You need to remember to connect the antenna to the card before you slide the card into the iMac. Here is a link to instructions on installing the Airport card.

There is another solution to go wireless but it will only work in OS X. The Addlogi XWireless-G USB Network Adapter for Mac OS Xwill also work but it takes a little extra setup. Also, Addlogi Xwill not support OS 10.2.8 but I have tested it and found that if you use the 10.3 driver that it will work in 10.2.8.

Your WRT54G router should work fine, try running the setup utility from the PC and see if that fixes your problem. Also make sure that your DSL / Cable modem is plugged into the port marked as either Broadband, Internet, or WAN. You will want to also turn off the DSL / Cable modem before moving the connection to the wireless router. Then power up everything when the ethernet cables are connected.

Which hard drives can I use to replace my G4 Mini’s drive?

Hardware, Intel Macs / 0 Comments

The 80GB hard drive on my Mac Mini G4 just went out. What should I replace it with? Will drives made for the Intel Mini work with it? What’s more important, drive speed or storage space?

The G4 Mac mini uses the same type of hard drive that iBooks and PowerBooks use. It is a 2.5" PATA laptop hard drive and can be found in sizes up to 160GB. The Intel Mac mini uses a 2.5" SATA drive similar to the ones found in MacBooks and MacBook Pros. SATA drives will not function in any G4 Mac unless it is a tower with a PCI adapter card.

So you will need to find a 2.5" PATA drive and you have to make some additional choices. There are three drive speeds and the speed of the drive will affect prices and size limits. Laptop drives are offered in 4200 RPM, 5400 RPM, and 7200 RPM speeds. Low drive speed can significantly decrease the performance of your computer. For that reason I would not recommend buying a 4200 RPM drive, despite their low cost. Instead, decide between storage space and speed. If your Mac mini is your workhorse, then choose a 7200 RPM 2.5" drive. You will be limited in size, but the speed of the 7200 RPM drive will increase yoru computer’s performance. However, if your computer is just a depository for your digital life and performance is not an issue for you now, the 5400 RPM drive will have enough speed. I would recommend either one of these following two drives:

For 7200 RPM drives
PN: G68346, 100gb Ata Mobile Hdd 7200 2.5in

Or for a 5200 RPM drive
PN: J36308, 120gb Eide 5400 RPM 2.5in Mobile Hdd

Both will cost about the same, but prices do fluctuate so call into the sales phone line to place an order. Note that any internal work on a Mac mini can be difficult. If you are not comfortable doing the work yourself, please seek the assistance of an Apple Authorized service center.

One final suggestion would be to use an external hard drive as the new boot drive. There are many Mac mini look alike drives that will stack underneath your mini and work as well as a 7200 RPM internal drive option. Look at this LaCie drive as an example: http://www.powermax.com/product/Factory_Refurbished_Major_Manufacturer_HD_160GB_Mini_FireWire_2MB_7200RPM/d-rl-301105ur.html

Is Final Cut Pro faster on an Intel Mac?

Intel Macs, Software / 0 Comments

I assume Final Cut will the same (faster) with the new Intel Chip … Right? Is it available now?

Final Cut Pro is definitely going to be faster on an Intel Mac. No one can say so by experience though. As of now FCP will not run on the Intel iMac. None of Apple’s Pro applications run on these new Macs quite yet. Apple says it will have versions that will run sometime in March, but there is another glitch. FCP is no longer sold as a program by itself (though PowerMax still has some in stock). It is only sold in Final Cut Studio, which also includes the $49 Intel software upgrade program. The just-discontinued stand-alone FCP will cost $99. Earlier versions can cost up to $699. Suffice it to say, it’s worth finding out what upgrading your software will cost before you upgrade to an Intel Mac.

Upgrade wisely!

Can we run Classic programs in Intel machines?

Hardware, Intel Macs, Mac OS 9 / Classic / 0 Comments

You said in your article (Apple Tries to Create Tranquility Out of "Universal" Confusion) that the only option for running a PowerPC application is in emulation. By PowerPC application, do you mean an application running in OS X? What about Classic programs, will they run in emulation on an Intel machine? I ask because I have a Classic program that will not be updated ever to run in OS X. I am wondering if I will have to keep an older machine to run this application.

This is a common question, particularly among PowerMax customers. PowerMax is one of the only places anyone can buy an OS 9 booting computer that have warranties, so we get people in your position calling every day. The bad news is that Intel Macs will not run classic applications at all. OS 9 is officially unsupported from Apple on Intel systems. The reason for this has to do with how the two emulators work. Classic was a component of OS X and not a stand-alone application. Rosetta is the same kind of OS component as Classic. In order for OS 9 applications to have worked on Intel Macs, a user would have to run Classic as part of OS X for the Power PC inside of OS X for Intel, which just isn’t realistic. The other option would have been for Apple to create a different emulator for Classic altogether, but they are no longer willing to support that level of older software.

The lack of Classic is going to be a problem for you and many others, so you’re not alone. The solution I have for you is basically what you suggested. What I would recommend is using two computers. Buy the best computer that you can find that will boot into OS 9. Install only your “Must Have” applications on it and keep that old system in the best working order possible. Then do everything else on your newer systems. Living a split digital life will not be overly convenient, but it’s going to be the best solution apart from finding a new program to replace your old one.

Core 2 or Core Duo

Intel Macs, Software / 0 Comments

What is the big difference between the Core Duo and the Core 2 Duo chips, and would I see a significant performance difference on a MacBook running Photoshop CS3?

The comical answer to "What is the difference between a Core Duo and a Core 2 Duo?" is… "About 100 bucks." The reality is that the difference between both processor architectures is efficiency and data bit size. The Core Duo is a 32-bit, two core processor. The Core 2 Duo is a 64-bit, two core processor. Most programs you use do not utilize the double bit size of the 64-bit processors. Photoshop CS 3, although it could benefit from 64-bit processing, does not use 64-bit instructions. Someday Adobe plans on adding support for full 64-bit processing, but for now it will run Photoshop at 32-bits.

The efficiency aspect of Core 2 Duo processors adds some performance increases per clock cycle. A Core 2 Duo 2.0 GHz computer would run a little less than 10% faster than a Core Duo 2.0 GHz computer. The real advantage of the Core 2 Duo efficiency is in power consumption. The Core 2 Duo chips run cooler and draw less power then the Core Duo processors, leading to better battery life on laptops.

Camcorder compatibility

Hardware, Intel Macs / 0 Comments

I wanted to know which camcorders would be compatible with an iMac Intel. Is a Firewire ieee 1394 going to fit into the Firewire slot on the back of the computer, or is there some other type of port that is necessary.

FireWire-based camcorders are the most compatible with Macs. Although some USB-based camcorders will work with Macs, many do not. I have yet to find a FireWire camcorder that does not work with iMovie. FireWire is known by other names, such as IEEE 1394 or iLink, but they all work the same, and with the same reliability. The FireWire port on the back of your Intel Mac will work fine but you may have to get an adapter cable. The port your computer has is a FW400 six-pin connection, and most camcorders use FW400 four-pin connection. So you will need a FireWire 400 4-to-6 pin cable, but this is such a common configuration that most cameras come with this cable.

New 802.11n on my MacBook Pro?

Hardware, Intel Macs, Laptops & Notebooks, Networking, Wireless / 0 Comments

I purchased a 17" MacBook Pro from you folks (core duo processor) a while back and was wondering if there is a new Airport card that will bring it up to the new 802.11n speeds for wireless Ethernet. I haven’t seen any info on this so I don’t know if it’s possible. I’m thinking of getting the new Airport Extreme and of course would like to be able to get the maximum speed out of the thing.

I currently have a Linksys EtherFast Cable/DSL wired router with 8 ports, and the network currently consists of a PowerMac G5 (dual 2GHz), a Mac mini G4 and my Intel 17" MacBook Pro (2.16 GHz, core duo).

I’m not concerned so much about file transfers between the laptop and the rest of the computers, but mainly want the speed for the laptop for Internet browsing.

According to Apple the only computers that support 802.11n connections are Core 2 Duo and Xeon based Macs, which of course is true for those Macs with Airport already installed from Apple. However, there is an unsanctioned upgrade option using Apple parts. We have performed some tests in the PowerMax lab and verified that you can replace the wireless card on older Intel Macs with the Apple 802.11n card. We used the Mac Pro wireless upgrade kit to replace the older 802.11b/g cards in MacBooks and Macbook Pros. It’s not easy work to open your MacBook Pro and exchange the wireless cards but it is a clean upgrade without the need for bulky cards hanging out of the computer.

The larger question is whether the 802.11n functionality is necessary for what you do. The 802.11n Airport Extreme Base Station is definitely worth the money even for non-802.11n Mac owners. It has printer/drive sharing and other cool features, but the best benefit is even without 802.11n clients on the network it offers extended range. The truth is that your cable or DSL modem is serving up an internet connection slower than even 802.11b speeds, so you really will not get any internet browsing speed bump with 802.11n connectivity. Also, when you have 802.11g and 802.11n clients on the same network, everyone’s connection speed decreases. All your computers would have to be 802.11n-enabled to get the expanded network speeds. I do recommend the new base station for all Mac users, but not primarily for its network speed.

What Mac would be best for professional photo processing?

Hardware, Intel Macs / 0 Comments

Thinking to replace my G4 when the next edition of Adobe Photoshop comes out. What is your recommendation for configuration of a Mac used only for professional photo processing? Printing with an Epson 7800.

Believe it or not, an iMac would be the right choice for you. Although you are a pro user, current iMacs have plenty of power and quality screens. The 24″ iMac would be the best solution for your particular needs because the larger screen size will help you when working with large-format printing. A 20″ iMac would also work but you would want to consider adding an Apple 20″ display to extend your desktop. A $19.99 adapter will let you add any DVI display to an Intel iMac and increase your desktop. If you already have a good display, then you may just want to get the 20″ iMac and use it with your current display.

Hope you like it!

Is Apple going to stop selling the Power PC machines?

Hardware, Intel Macs / 0 Comments

Nice forum. I read your article on the new Intel Macs and it cleared up some things for me. I am one of those folks who use my Power PC Macs to earn a living. I do have a lot invested in software. Is Apple going to stop selling the Power PC machines? How long do I have, especially since I did have my eye on a new iMac flat screen, will I be able to purchase a Power PC one instead of the new machines. I don’t need the brand new, flashy, top of the line machines, but I do need to plan this purchase. Thanks for your help.

Unfortunately, we will not see any more PowerPC upgrades from Apple. That means what is available today is going to be the fastest PowerPC Macs available. A fact that makes planning easy, in a way. Buy what will work best for your workload today. Then start saving for the Intel hardware and software switch. If you are working fine now don’t panic and buy a computer because you are afraid it’s going away. PowerMax will always sell every generation of Mac we can get our hands on for as long as someone wants to buy them.

How much RAM can a mini Mac take?

Hardware, Intel Macs / 0 Comments

Hi Jacob: I’d like to buy a Mac mini maxed out with RAM. What is the max RAM that can be put into these units, and what would that cost extra? Thanks … and a Happy New Year … Quentin.

PowerPC based Mac minis only have one RAM slot. They take PC 2700 SDRAM in sizes up to 1GB. Intel Mac minis are like MacBooks without the screens and they have two RAM slots. Each slot can accept a PC2-5300 SO-DIMM up to 1 GB in size. Because Intel Mac minis have two RAM slots, they can work with up to 2 GBs of RAM. That can add a bit to the starting price, upgrading the RAM in a Mac mini to 2 GB will cost around $250. Although this is not an absurd price, I think 1 GB of RAM is the right price point. Upgrading a new Mac mini to 1 GB will only add $75 to its price.

Intel iMac graphics card lcd connection?

Hardware, Intel Macs / 0 Comments

I am looking into buying an iMac 20″ maybe the 24″. I understood I can connect another screen to the iMac.I am interested in potentially utilizing the iMac screen as display for Mac mini when I have to install software or do other major interactive updates (which will be an issue through vnc). I noticed a few pics of the internals (Article) but could not figure out if it has a separate graphics card and if we could bring the DVI from the screen out. I try to avoid to keep a second screen around only to use every few months.Details or suggestions are welcome

The Intel iMacs support the use of external displays. This feature allows you to have two screens running on your iMac, the built-in display and an external display. Only the 24″ iMac has an upgradeable graphics card, this is for future advances in video card technology.It sounds like you are wanting to use the iMac’s built-in display to view video from the Mac mini. This would not be possible without a video encoder of some sort. The best option would be to buy an external display that supports multiple connections, DVI and VGA. Then have dual monitors on your iMac most of the time and switch sources from DVI to VGA on the external display when you want to work with the Mac mini. The DVI connection can stay connected to the iMac and the VGA cable could run to the Mac mini.That would get you the most use out of that extra display.Hope that works for you

.Mac account not fully-functional?

Email, Intel Macs, Mac OS X, Networking / 0 Comments

So good of you to offer your services and knowledge to the greater Mac public…Have a question for you -A friend has a .mac account and has recently updated to a new iMac 20″ – now she has a full .mac account but isn’t able to access all the functionality – namely photocasting and syncing – when she puts her details into the .mac pane of system prefs it will not recognize her, and returns a message that there is an error. In turn she can’t photocast as it won’t acknowledge her password or account. She has been able to successfully retrieve email with mail and the account settings pointing at her .mac account, she can also access the web browser component of .mac. Do you know of any issues or work arounds for this????

This kind of .Mac connection failure is interesting because often it is a password or username typo. In this case you have entered the same information in the online .Mac login and it works. That would demonstrate that her account information is accurate and it is something with how the iMac is connecting to .Mac’s servers that has failed.. As long as you are using the same display name (the email address without the @mac.com) and the same password that gets you into the .Mac web-mail, then it should connect the computer to the other services.There was an issue this last summer with some .Mac users being cut off by the Wanadoo/Orang ISP. You can read the long discussion but this particular issue was resolved (Apple Discussion). One interesting solution that worked for some on this discussion was power-cycling the DSL modem and rebooting the system. In another instance the 10.4.6 update broke some users’ connection to .Mac (Apple Discussion). I believe updating fixed the issue, but an interim fix was to remove the passwords from the Keychain and preference pane, then reenter them. If your problem is related to these past issues, using some of the interim fixes could be worth a try. You should also temporarily eliminate any routers or hubs and just directly connect the Mac to the DSL/Cable modem’s ethernet port. It may even be worthwhile to take the iMac to another location. If you can connect to .Mac from a different ISP then you know the issue is with Hiedi’s ISP, but if it will not connect at both places then you know it is a system configuration issue.As a last ditch attempt, try to connect to the iDisk as if it was not hers. From the finders “Go” menu mouse over iDisk. There is an option to connect to another users iDisk in the pop-out menu. Click on that option and enter Hiedi’s information. Connecting that way should tell you if you are blocked to all .Mac services on her computer or just the one setup inside the system preferences..I hope that helps some, let me know how it works out.

Mac Pro or an earlier non-Intel Mac?

Hardware, Intel Macs / 0 Comments

Hi Jacob! I have been reading a lot of the questions and answers and I still need some clarity, if you have an opinion, since you seem to be quite the expert. I have been dying to have a Mac Powerbook G4 for a long time now and then, as I was finally ready to purchase, Apple came out with the new MacPro. I know very little about computers and such and so didn’t think anything of the “upgrade” until I had some Mac hardcores tell me I didn’t want this new Mac with the Intel because of glitches and viruses, etc. So now I am totally paralyzed. I am a PC user now, not really by choice but rather by circumstance, and so I assumed I wanted my new Mac to be able to run windows. One reason for that was because I heard some software for trading commodities and the Forex market, which I am just beginning, does not run on Macs. Is that true? This is what I want my new Mac to do: run fast, I want to be editing video within the next year, to be able to run a music program to DJ dance classes and use software to trade on the Forex market. And of course all the other misc.. computer stuff (photos, etc.) and be as close to virus free as possible.. So what’s your opinion on this? Do I go with the new MacPro or buy a refurbished G4? And is it even possible to buy a brand new G4, because ideally, wouldn’t I want a new one if I could find it and afford it? Thank you so much for listening to my banter. I appreciate it immensely.Have a great day!

A MacBook or MacBook Pro would be the best solution for the work you currently do and the things you want to be able to do. Both are laptops so you can take it with you when you DJ. Any new Mac will come with iLife applications for organizing you music and your photos. Part of iLife is iMovie for your future video editing. The Mac environment currently has no spyware or viruses and will likely be that way for a long time, even on Intel Macs. An Intel Mac is going to be faster than a G4, but the main reason you want an Intel Mac is for running Windows applications. Many commodity-trading software is for the PC only and you will need Windows to run it. On an Intel Mac you can use “Parallels” virtualization software to run Windows XP in a window with the Mac OS X. Then you can do your trading in Windows XP and everything else in the Mac OS. Windows viruses that find their way into the Parallels copy of Windows XP won’t hurt your Mac.Take a look at the MacBook, it should suit you well.

Do I need special speakers for the new macs with digital audio?

Hardware, Intel Macs / 0 Comments

Have an Intel iMac.. The new Macs have a 5.1 audio out…. does this mean I can’t use any old external speakers? Do I need special ones that accept a digital signal? Are there 2.1 systems that will work? Any recommendations?THANK YOU !!

The Mac has always been about connection options and the Intel iMac is near the top of the heap for connectivity. The audio out jack on your iMac is a “Headphone/optical digital audio output (minijack).” That means it can connect to headphones, stereo speakers, and 2.1 PC speakers all through the analog 1/8th inch minijack. Also, a special fiber optic cable can be used from that same minijack to get digital audio to a home stereo. For a recommendation on good 2.1 speakers I asked our Trade-In manager. He listens to many speakers that come in on trade and has just recently bought himself the Logitec Z-4 2.1 speakers (Logitech Speakers). He liked the quality and range of the sound along with the additional line-in jack on the volume controller.Hope you like them.. Let me know what you think.

Any modem in the new MacBooks?

Hardware, Intel Macs, Laptops & Notebooks, Networking / 0 Comments

I am going to buy a MacBook. One last thing I am worried about it is that whether I can access the internet without any USB modem. I am little confused whether it has a built-in modem to catch internet signals or not. Can I access the internet without any wire via my wireless router.? Thank you

The new MacBooks and MacBook Pros do not offer a built in 56k modem for Dial-up internet connections (Apple USB External Modem). You can use Apple’s USB modem with those laptops if you only have a Dial up ISP account. If you have a DSL or Cable Broadband internet connection then you can use the built-in ethernet port or built-in Wi-Fi (AKA AirPort) connections. For a wireless connection you also need a Wi-Fi router to connect to your broadband modem.Another option if you have a dial-up internet connection would be the Airport Extreme Base Station (Airport Extreme Base Station). That has a built-in 56k modem that will connect to your ISP and send that signal wirelessly to your new MacBook.That should get you connected. Good luck

Which Core 2 Duo is in the new iMac?

Hardware, Intel Macs / 0 Comments

I was just wondering if you know which Core 2 Duo processor is being used in the new iMac? They don’t say on their own website and I was wondering if it’s a custom design or an already produced one. Thanks for any info.

Apple is using standard Intel processors in the new Macs. The current iMacs use the Core 2 Duo mobile processor. This chip is sometimes referred to by its code-name Merom. It is a 64-bit processor with 4MB L2 cache memory. Because it’s a standard Intel processor, all X86 operating systems will be able to communicate with it. Of additional interest is that the Graphics card in the 24″ iMac is removable and possibly upgradable. A first for any iMac.Hope that is the info you wanted.

Is the MacBook Pro 2GB really worth it?

Hardware, Intel Macs, Laptops & Notebooks / 0 Comments

Hey I am thinking about getting a MacBook Pro. Just wondering if it’s worth getting 2 GB of ram instead of 1. Also I heard that not all programs work with the duo core. I heard two other things too, 1. That the MacBook Pros get really hot when they’ve been running for a long time, 2. That they have a glitch that it says it’s sleeping but it’s not or something.

One gigabyte of memory is plenty for most work you are going to do on a MacBook Pro. If you are working with big files or editing video, then I would say it’s worth the price to upgrade to 2 GB. Otherwise you can wait. However, an additional criterion for upgrading the RAM would be if you plan on running Windows XP through Parallels or through whatever Leopard brings us. In that case. you would be in effect running two operating systems and both would want to have 1 GB of memory. Not every program runs on Intel-based Macs but most do, and more are being updated every day. Most of your older applications will run on the MacBook Pro through Rosetta, and the rest will need to be upgraded. However, none of your OS 9 Applications will work. Many people have expressed concern over the heat generated from the MacBook (Pro) but it is only slightly more than the G4 models. Heat is always going to be an issue with a fast processor in a thin laptop.As for glitches and design mistakes, there have been a few. It is no more prevalent in Intel Macs than in other new Mac models. I think people are a little gun shy with the Intel switch than in previous upgrades. Apple’s newfound popularity also is responsible: it’s somewhat a case of over-reporting; that’s why it seems like the MacBook Pros are problematic. I have not found a single issue that affects more then a handful of units. The best advice that I would have for you is to buy a new unit and add AppleCare to it to cover any of these potential design problems. That way you are covered.Hope that helps and you are going to love the MacBook Pro.Jacob Loeb

MacBook issues with AVI files & Word Processing

Hardware, Intel Macs, Laptops & Notebooks, Mac OS X, Software / 0 Comments

Hi Jacob,I recently purchased a 13″ MacBook and I like the speed of it but I have several issues with it. I can’t get it to play my AVI files. When I open the file, quicktime opens and the slide bar moves as though it is playing but there is no picture and no sound. I’ve already tried downloading flip2mac and windows media player for Mac. Neither of these work.Also, I can’t seem to adjust the sound on my Mac to an audible level. I have it turned all the way up but it’s still very quiet.This last issue hasn’t caused any problems but it’s still annoying. When I press the “TAB” key, instead of tabbing, the key comes disconnected on one side and pops up. Pressing it again makes it go back into the keyboard where it belongs, and pressing it a third time will finally give the desired result of tabbing.Another question I have is, is it possible to do any word processing on a Mac? I can’t seem to find any application on mine that would allow typing, editing, or printing of any documents. I really had wanted to move to a Mac and dispose of my PC, but it appears I will have to keep the PC in order to be able to use these vital functions. Your advice is much appreciated.

The program you want to use for your AVI files is the versatile and free VLC (http://www.videolan.org/). It is a cross-platform “Swiss Arm Knife” media player. Give VLC a try and see if it solves your playback problems. Your keyboard, on the other hand, may need a trip to the service center see if the key is properly installed and if needed, get replaced.For word processing you have many options. You already have TextEdit in your applications folder. As a basic word processor TextEdit can type formatted text and spell check for you. If you want to use MS Word it is available for the Mac and has long been a standard of the business world. Apple’s own Pages is also a very good word processor, without some of the complications and hitches Word has. There are also less expensive yet capable word processors like Mariner Write (http://www.marinersoftware.com). Try some of those options; you truly don’t need your PC any longer.Jacob Loeb

Running MacBook Pro with lid closed?

Hardware, Intel Macs, Laptops & Notebooks, System Settings / 0 Comments

Hey Jacob.I’ve got a G5 at home that runs Logic Express and ProTools. I want to purchase a new Mac Book Pro to use on the road to record live audio from a firewire device. My road case is fairly complex, with no room to set my (not yet purchased) Mac Book Pro. Can I run Logic Express in record mode (or any application really) with the lid on my machine closed? Plug in the Mac, hit the record button, close the lid, slide the Mac into a padded drawer, and let it roll. Is this do-able?

Both the PowerBook and MacBook Pro have the ability to operate with the lid closed. In most cases this feature is used for docking a laptop to a full-sized monitor, keyboard, and mouse. If you connect an external keyboard to the laptop with its lid closed and press a key it will wake from sleep. The problem you will encounter is that when you shut the lid to put it away the MacBook Pro will go to the sleep power saving mode. You would have to keep a small USB keyboard connected to it so that you could wake it up and continue to record.Another option to consider is using a small LCD display connected as the primary monitor when inside the case. You can get 7″ VGA displays that would work as a simple Logic Express status indicator. These 7″ LCDs are made for in-car entertainment systems but will work mounted to the top of your recording rig. That, combined with a mini USB keyboard and travel mouse, would let you keep an eye on your recordings. As you know there is nothing worse than finding out that you missed a live recording because your equipment needed you to click another button.Let me know what you end up using and send pictures when you get it set up. I would like to put them up online.Jacob Loeb

Professional Mac User Software and the Intel Switch

Intel Macs / 0 Comments

I bought a PowerBook from them less than a year ago, and when I heard about the MacBook Pro release I thought it would be a good idea to trade-in the laptop I have now for the new model. I’m a graphic designer, and I use the Adobe CreativeSuite and also QuarkXPress on a regular basis. What you wrote about software compatibility with the new MacBook Pro caused me to have second thoughts about upgrading so soon, but I also know the longer I wait, the more my PowerBook will go down in trade-in value. Will I be able to install my Adobe/Quark software on the new machines or not? I’m still not totally clear on this. Thanks for your advice!

The PowerPC to Intel switch is going to be far more difficult for the Professional Mac user than for home users. Both Quark and Adobe CS will run in Rosetta but at reduced speeds compared to what you are used to. Adobe further complicated your decision by announcing that they are not going to update their product line faster then planned. That means it will be 2007 before a Universal Binary is going to be available for the MacBook Pro. Because this is a work computer, I would caution you against making a decision based on trade value alone. Not only is your productivity worth more than equity loss on your PowerBook, but also I think that there’s going to be a demand for PowerPC equipment after they are discontinued.

Hold onto that Mac a little longer, at least until after September.

Final Cut Pro and the Intel Mac

Intel Macs / 0 Comments

I assume Final Cut will the same (faster) with the new Intel chip… Right? Is it available now?

Final Cut Pro is definitely going to be faster on an Intel Mac. No one can say so by experience though. As of now FCP will not run on the Intel iMac. None of Apple’s Pro applications run on these new Macs quite yet. Apple says it will have versions that will run sometime in March, but there is another glitch. FCP is no longer sold as a program by itself (though PowerMax still has some in stock). It is only sold in Final Cut Studio, which also includes the $49 Intel software upgrade program. The just-discontinued stand-alone FCP will cost $99. Earlier versions can cost up to $699. Suffice it to say, it’s worth finding out what upgrading your software will cost before you upgrade to an Intel Mac.

Viruses and the Intel Mac

Intel Macs / 0 Comments

One of the big “draws” for buying a Mac over a PC, has always been the fact that I did not have to worry about getting viruses, since they are virtually unknown in “Mac-world”. Now that we are switching to the new system, does that mean that it will be easier for people to program viruses into our secure world?

The answer to your question is not going to be just a “yes, so we’re in trouble” or “no, we’re still safe.” Most things that make the Mac a safe system are going to be unchanged by the Intel switch. For one, Mac OS X was engineered with safety in mind. By leaving out the base of Mac OS 9 in creating OS X, Apple avoided the trouble Microsoft has had with Windows. When most of the operating systems were written, computing was much safer. Computers then didn’t connect to one another as much, and if you wanted to damage someone’s computer you had to break into their house. It’s hard to take something that was written from a trusting perspective and then make it secure afterwards. So Mac OS X was a clean start at the right time. The second safety of the Mac is in its market share. Macs still only account for around 5% of the world’s computers. Most virus writers use infected computers to spread to new computers exponentially. So trying to go after Macs would be difficult and slow because of the small numbers of vulnerable computers. The last built-in protection for Mac users is with the OS itself. Many viruses are sent as attachments in emails and require users to open those attachments. They are mostly .exe files or some other executable that requires Windows to run. Macs will not run .exe files so the pure difference in operating systems is a safety tool. Alas, we come to the exception to our uninterrupted Mac safety. The most difficult aspect of protecting a computer is not knowing what the next attack will be. PowerPC processors do work in a completely different way than Intel processors and that has always been a good difference as far as the viruses go. However, someday we could see a virus or worm that needs only an Intel chip and RAM to wreak havoc. And that day we all will suffer.

However, Mac users lost only one of our four Mac protections, but we have also gained more benefits than we have lost from this Intel switch. For now we are still safe.

 
 
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