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What are my options for an external G3 iMac CD/DVD drive?

Hardware / 0 Comments

Hey Jacob!
I just bought my first machine used for 10 bucks and guess what?! Its super cool and super old. Its an iMac G3 in the original bondi blue running on OS 9.1. Is there a chance that this tech-savvy-less, Mac pea brain hairstylist can burn cds and dvds from this beautiful piece of history? Word on the net is that you’re the one who’d know. Can I purchase an external/internal cd/dvd burner that’ll work for this beautiful dinosaur?

Please tell me what me has to do. My utter respect and adoration. Peace, love, and a lifetime of great hair days to ya. Cheers!

- Patrice

The original Bondi Blue G3 iMac was a revolutionary computer and set Apple back on the proper track. Unfortunately this computer is limited in how expandable it is. The later iMacs with FireWire ports make them much more expandable via external hard drives and external DVD burners. This is not to say that your iMac will not do more, it just means that you are limited to USB 1.1 compatible devices for your upgrades or replacing internal parts.

CD burning will be your limit to optical drive upgrades because an average DVD is larger than your 4 GB hard drive. You could not even store enough data on your drive to burn a DVD. You can easily burn CD-R discs by replacing your internal drive. MCE Tech used to make a replacement G3 iMac CD drive and they may still have them in stock.

Here is the installation guide for that G3 CD drive, not tough but make sure you are OK with the process.

Beyond that the people over at Low End Mac can be a great resource on learning about you beloved “piece of history.” Of course any time you have a upgrade question just give us a call, we would love to help.

- Jacob

What are your opinions on the best camcorder for a Mac user?

Hardware / 0 Comments

Hi Jacob,
I’m writing to you for ask an opinion, look I wanna buy a HD camcorder and have 3 options, could you please tell me your opinion about:
- Sony HDR-XR520V
- Canon VIXIA HF S10
- Panasonic HDC-HS300

I’m confused because I really don’t know about lens, CMOS sensors, etc. I hope you can help me.

With best regards,
- Nicolás

The Canon camera is probably the most Mac friendly camera of the three you are looking at. This could be because Canon does not make any competing computers with the Mac. Check out this Canon VIXHA.

Like many of these HD camcorders, the VIXIA has a decent still camera included in it, and comes with Mac specific software tools to get good images off the camera. It is also a full HD camera with the trusted optics from Canon. I own an Canon Digital SLR camera and am fairly impressed with the optical performance of their lenses. Most user reviews are positive on this camera and it seems to be built off some solid standards. It is often a good idea to avoid cutting edge sensors or recording formats. Otherwise you end up acting as a beta tester for the new technology.

This should be a solid HD camera for you ad your Mac computer.
- Jacob

Can you charge a standard MacBook with a MacBook Air charger?

Hardware, Laptops & Notebooks / 0 Comments

Hi Jacob,
Hope you can clarify whether it is possible to charge the MacBook using the 45w power adapter (for Macbook Air)? I want to share my mate’s 45w power adapter. Any downside in using the lower wattage adapter?

Please advise.

Thanks and regards,
Lincoln

The lower wattage of the MacBook Air power adapter will let your MacBook Unibody run. It will not recharge the battery with the MacBook running though.

Your MacBook has a 45-watt battery and that 45 watt adapter will just provide enough power replace the power that would have come from the battery, but that is it. To charge the battery you will need to have the proper 60 watt adapter or, completely shut down the system so all power can be used to charge the battery.

- Jacob

Can you put a fully configured hard drive from a MacBook into a MacBook Pro?

Hardware, Laptops & Notebooks / 0 Comments

I just replaced a MacBook with a MacBook Pro. Is it possible to swap the fully configured hard drive from the MacBook and put it into the Pro? I ask this because it is faster than the one that comes in the Pro (7200 vs 5400 rpm), it is the same size, and it already has a Bootcamp partition that I’d hate to have to start over with. I know I can use Winclone, but I thought this might be a convenient solution. What do you think?

- Michael

You should be able to swap that SATA hard drive between MacBooks. Make sure that you have the latest OS installed on the MacBook’s hard drive before you install it on the MacBook Pro, and be prepared to use the OS X install disk that came with the MBP. You probably will not need them but you can always do an Archive and Install if you experience any issues. Both the MacBooks, and the Unibody MacBook Pros, make it a trivial job to swap out hard drives.

Do not be too surprised if Windows needs some driver updates after the swap though. The Mac OS is portable but Windows often chokes on a hardware transplant. Have the Mac Boot Camp drivers handy.

- Jacob

Any ideas on how I can repartition my WD MyBook for my Mac?

Backups, Hardware / 0 Comments

Hello Jacob,

I have a G4/800 256/40/CD-RW/Radon upgraded with OS 10.4.11 Tiger plus 512 MB RAM, and superdrive. I want to hook up a WD My passport Essential 320GB to it to back up my hard drive. It shows up in the utility list but I cannot partition it and get an error message This new WD Ext HD works with my friend’s PC and up at the nearby college on their much newer Macs.
Any ideas why I cannot get it to work with my Mac?

Thank you,

Cynthia

You may need to repartition it through the Partition tab in Disk Utility.

To repatriation a drive, select the drive (not the indented Volume) that you want to erase and click on the Partition tab. Change the Volume Scheme popup menu from “Current” to “1 Partition.” Click the [Options...] button and set it to use the “Apple Partition Map.” Then give it a name and click on the [Apply] button. One more click to say that you understand all data will be lost on that drive and then it should work fine for your Mac computer.

It will not work on PCs after that though, it will be a Mac drive.

- Jacob

My Bluetooth keyboard and mouse suddenly stopped working…

Hardware / 0 Comments

Jacob,

I purchased an open-box MacBook from PowerMax about two weeks ago. Until today, I was using and Apple Bluetooth keyboard and mouse. Today, I find no Bluetooth preference and get this error message:

“The Bluetooth tab of Keyboard & Mouse preferences is hidden because you don’t have a Bluetooth module installed or attached to your computer.”

When I search About this Mac for Bluetooth, I get, “No information found.”

- Frank

There is the chance that it is a Software related issue. If you boot up off the Mac OS Install DVD, you can reinstall the OS via an Archive and Install. Then run Software update to get your MacBook to the most recent version. Also make sure that your MacBook does not need a Firmware or SMC update.

If after that, you still have trouble, it may bee that the Bluetooth module needs to be replaced. If that is the case, any Apple Authorized service center can do that for you as part of the Apple warranty on your product. Use Apple’s Service Location Tool to find your nearest provider.

- Jacob

Should you insert those small, 3-inch DVDs into an iMac slot drive?

Hardware / 0 Comments

Jacob,

As an owner of two iMacs purchased through PowerMax, I hope you don’t mind a really simple question: can I insert and play a small (3″ diameter) DVD–assuming it’s formatted for Macs–into the right side slot, or will it lodge inside?

Layne

I am happy you asked before trying it. Mini sized CDs or DVDs should never be used in any slot-loading drive. This is true for Apple computers and car stereos. Really they are a terrible idea and should have never been produced. Currently only tray-based drives will accept them, and the tray has to have a special indent to keep the small disc centered.

This idea came out of the initial high cost of creating a full sized CD. Now that cost is pennies so making it smaller does not reduce the cost appreciably. The best way to get data off those disc, is to find a tray loading drive and transfer the data to a USB thumb drive or full sized CD-R.

Many service techs has had to extract those little discs from a drive, at great expense.

- Jacob

My G5 passes the hardware test but won’t connect to USB devices…

Hardware / 0 Comments

Jacob,

I have a dual 2G G5 which passes the hardware test for the logic board (both long and short versions) and yet had no response from any of the built in USB ports. The internal modem still shows in the system profiler but no devices attached to any of the built in ports show.

Any thoughts? Is there a USB host controller that is not part of the logic board?

- Warren

It is possible for the USB system to not allow devices to connect but still fail to register a problem on the AHT logic-board test. Here are two things to try.

– First turn off your Power Mac G5 and then hold the Power button down until you hear a long tone. Then let go and wait for the computer to reboot and test the USB.

– If that fails to fix the USB operation, then you should insert the OS X install DVD and set it as the startup device. Power down the computer and remove all extra PCI cards from the machine. With only a USB mouse connected, start it up and see if the USB ports now allow the mouse to function. Try all the ports, including the front port. If the mouse works from the Install DVD, then it could be a software issue and an Archive and Install of the Mac OS should work to repair the damaged system files.

- Jacob

What are some input device options for someone with Parkinsons tremors?

Hardware / 0 Comments

Hi Jacob,
I have some issues mechanically with typing and I have been put off by the iMac keyboards; I use an ergonomic Adesso on my G4 but it is not presently as useful as a standard Dell keyboard I have had the occasion to use. I need the least spring-loaded pressure that exists in a keyboard, but also I wanted to know if I should punt up to an iMac and install Dragonspeak using Parallels?

Wouldn’t the iMac’s Intel processor allow just about any keyboard? Is there a best type of mouse for persons with the tremors of Parkinsons? Failing that, can the cursor be voice-activated directionally?

Thanks,
Michael

Well you have many input device options with a Mac. Most USB keyboards will work with a Mac, in fact I have yet to find one that does not. So you should buy they keyboard that works well for you. If the Dell functions perfectly, I would recommend getting two of those. I am not kidding about getting two. Over the years I have seen how fast a good keyboard design is replaced. If you find something that works, just as you want it to, get its replacement now. Otherwise you will send your evenings trolling eBay looking for a exact replacement after the first one dies.

If you do not want to hassle with running Parallels, consider MacSpeech. It is built on the Dragon NaturallySpeaking speech recognition engine.

I have yet to see a good mouse solution that is voice activated. Also, most mice or joysticks are difficult to use during hand tremors. Luckily the Mac OS comes with a feature in the Universal Access settings that could help. Under the Mouse & Trackpad tab is the ability to turn on the “Mouse Keys” feature. This turns the numeric ten-key into a mouse controller. There are sensitivity and speed settings that you can set to your specific needs. It works fairly well and gives you more precise movement than what you get from a standard input device.

- Jacob

How can I connect my G4 Power Mac to a new Apple 24″ LED display?

Displays, Hardware / 3 Comments

Jacob,

I have a dual G4 tower, and will be buying a new MacBook soon. I would like to buy a new Apple display that works for both. Is that possible? From what I can tell the 24″ monitor only supports input from the mini-dvi port, which will work for the MacBook. I do not see a way of hooking the G4 tower to that. Are there any other options?

Thanks,
Noel

Unfortunately Apple has done it again. They jumped into a new connector format without a thought about the Mac user who has older Mac equipment. The 24″ Apple LED display is a truly great companion to the new Mac laptops. Although they work on all new Macs, the 24″ display is a docking station for laptops. They provide power and a host of desktop features to give you two macs from one. A Mac Laptop tied to a 24″ Apple display is a perfect package, and I would like you to have that experience. Sadly that the new display will not work on your G4 tower. It may be better to just get a low end LCD display for the G4 and then use the 24″ LED display as your MacBook’s docking station.

Here is a nice one but there are many good sub $150 displays.

- Jacob

Can I repair a broken iBook Firewire port?

Hardware, Laptops & Notebooks / 0 Comments

Jacob,
1. What is the best way to repair a broken Firewire 400 jack on my iBook G4 laptop?
2. Without Firewire, is there any way to connect an external disk drive to control my laptop?

Regards,
- Ken

The FIrewire port is part of your logic-board, so replacing the logic-board would be the standard way to fix that problem. At this point the repair would cost more than your Apple computer is worth. You still have a USB port on your iBook and USB 2.0 is a fine way to connect external drives. Many drives are available with USB 2.0 connections. Lacie USB drives are very popular and would fit the bill.

- Jacob

I can’t get my Powerbook to accept the reinstall disk, help!

Hardware, Laptops & Notebooks / 0 Comments

I initialized the hard drive on my Powerbook G4 with “Drive Genius” and now I can’t get it to accept the reinstall disc that came with the computer.
Any suggestions? The alert notice that pops up says I can’t install this software on this computer.

- Ray

You may be facing a issue that has more to do with software version you have, verses the limit of the drive format. If you are trying to just reinstall the OS, you will need to do an Archive and Install of the OS.

If you are trying to reformat the drive and remove all data from it, you will need to repartition it with the Disk Utility that is on the OS X install media. You will have to boot up the disc and then open Disk Utility and use the Partition tab to create one new partition on your Apple computer hard drive..

- Jacob

Is there a HD size limit for new Intel iMacs?

Hardware, New To Macs / 0 Comments

I’m thinking about buying a new iMac 24″ and would like to know Just how big the HD Limit is and if more than one can be installed?

Thanks.
-Thomas

You can have any size 3.5″ SATA hard drive installed in the Intel iMacs. Your only limit it in what size drives are being made. You are limited to just one drive installed inside the iMacs. Apple computers can support many more drives externally via USB 2.0, FireWire 800, and Gigabit ethernet.

- Jacob

How can I use my monitor and speakers on both a PC and Mac?

Displays, Hardware, Networking / 0 Comments

I am considering migrating to a Mac Pro (the new one). But I’d like to make the transition slowly until I am comfortable doing things on the Mac as I do them on my PC (Vista).

My plan is to use my Viewsonic 22” monitor with DVI-D with the Mac as well as my speakers. I use Microsoft Bluetooth Keyboard and Mouse (Can I use these too?). Anyway, is there a (inexpensive) dongle I can use to allow me to use my monitor and speakers without actually unplugging them from my PC to the Mac and back?

Also, I plan to use Outlook on the Mac. How do I convert all of my old email to the Mac?

Thanks in advance for your support.
- Jack

What you need is a KVM switch and there are two you should look at. The IOGear KVM switch is particularly nice for this kind of device switching. Many KVMs do not have audio switching or us DVI, but this IOGear Micro View KVM Switch will do.

Which ever unit you get should help with the monitor an speakers. The wireless keyboard mouse combo should work as long as it is the kind that uses the USB dongle attached to your current Mac computer. Otherwise you will have trouble pairing those devices with two computers. You may need to use the Keyboard and mouse that come with the Mac Pro until you retire the PC. After that a PC bluetooth keyboard/mouse will work well on the Mac.

- Jacob

Could I use an eMac as the display for my Mac mini?

Displays, Hardware / 1 Comment

I have an eMac with this processor: 1.25 GHz, Power PC G4. The memory is: 512 MB DDR SDRAM. The eMac was purchased 12/01/04. Could this eMac be used as the display for a Mac mini? What would I need to do to connect the two units?

- Kenneth

There is no physical way to connect the screen of an eMac or iMac to another computer. They are hardware locked to the logic board of Apple computers. You can, however, use the built-in screen sharing feature of 10.5 Leopard to view and control the Mac Mini remotely. They both need to be connected to the same network and the Mini would need to be configured to allow remote connections. So it would need to be connected to a monitor and keyboard-mouse for the initial setup. You would also need to upgrade the eMac to Leopard to control the Mac Mini. After that it the eMac should be able to see the new Mac Mini as available for screen sharing in the sidebar of any Finder window. If this is just a matter of saving money, you can get an LCD display that will work on your Mac Mini cheaply. It will work two times better than Screen Sharing, perhaps ten times better.

- Jacob

Are there any issues with using a Macbook on a European power supply?

Hardware / 1 Comment

Hello,
I would like to purchase a Macbook from your store, but am curious as to if there would be any issues using a European (220v) power supply for an American spec computer.

Thanks for your help,
David

There is no problem using your US bought Mac laptop’s power adapter overseas. All the Mac power adapters cover voltages ranging from 100 to 240 Volts at 50 or 60 Hz. You may want to buy the Apple World Traveler Adapter Kit though, to fit the wall plugs you have locally.
- Jacob

How fast is the startup on the Quad Core Mac Pro?

Hardware / 0 Comments

How fast is the startup on the Quad Core Apple Mac Pro #MB871LL/A?

I have a PC with a 3.0Ghz processor that runs Vista. Because it is Windows, it loads everything at start-up and it takes forever before I can start browsing on the net. That is why I leave it on stand-by all the time. I have decided that I will no longer upgrade my PC hardware and go with Mac Pro instead. I have gone to an Apple Store at the mall but it was a zoo.

Also, I have a question on the upgradability on Mac Pros. Can I start with this and easily upgrade the processor, RAM, Storage, Video Card, etc.?

Thanks in advance,

Jack

With any Mac computer, the boot up time depends greatly on hard drive speed. Most Intel Macs will boot the Leopard OS in under 40 Seconds of an internal drive. Solid state drives can speed that up some, and faster RAM can help too. You can slow that time down as well by connecting to a Wireless network on startup and other boot up add-ons. For the most part the Mac Pro will boot quickly, but I still leave most of my Macs running all the time. I hate waiting for the screen’s backlight to kick on, a personal flaw I have to admit to.

The RAM and video card will be easy for you to upgrade in the near future but the processor will not upgrade with exactly the same ease. It is a socketed processor and you can replace it, although wait until the Apple warranty period is over before you attempt it. You will not be able to convert the Mac Pro single processor, four core system, into a dual processor, eight core system. So make sure you get a configuration that will meet you upgrade needs. I have know people who upgrade their Mac Pros regularly with the latest processors, but most of those people are Intel employees. It should be fine for an experienced PC tech.

- Jacob

Does the Canon ZR850 come with a 110/220 charger for International travel use?

Hardware / 0 Comments

Hello Jacob,
Does the Canon ZR850 come with a 110/220 charger for International travel use or just 110V?

Regards,
-Craig

Most every AC to DC adapter I have seen from Canon has an input voltage range of 100-240 volts at 50/60 cycles. The CA-590 that comes with that camera should be no different. I would however suggest that
you use a 240 Volt to 110 volt converter if you travel often. That conversion cleans up the sometimes spotty power you find in other countries.

- Jacob

What are your top 3 picks for Blu-ray burners?

Hardware / 0 Comments

Hey Jakob,
I need to buy a Blue Ray burner soon. I do video editing with final cut and DVD Studio 4.0 - please give me your top three picks.

- James

You will not only need a Blu-Ray burner to make HD video discs, but you will need some additional software. Here is a good article on the HD editing workflow. Toast 10 Titanium is great Blu-Ray burning software.

I only have one recommendation for an external Blu-Ray burner, the LaCie d2 Blu-ray drive. For internal use, I like the MCE Blu-ray kit.

- Jacob

Which Mac Pro offers the best power and performance?

Hardware / 0 Comments

I’m looking at the new Mac Pro. Of the following, which provides better power and performance: Quadcore 2.93GHz or 8core 2.66GHz?

Thanks,
Jon

It all depends on the application you are using. If the primary application you are running is multi-threaded then the 8 Core model is the best choice. It is also the right choice for any RAM hungry applications because you have twice the RAM controllers and slots. However, for older software that just needs clock cycles the 2.93 Ghz will help you more than extra cores and RAM in your Mac Pro.

- Jacob

Is the new 17″ MacBook Pro RAM user upgradable?

Hardware, Laptops & Notebooks / 0 Comments

Hi Jacob,

It’s been a while since I have been in the market for a new Mac laptop. In fact my old trusty 12″ PowerBook G4 has served me well for four years now, but I think it’s showing me signs that it’s ready to be retired. I am looking at the new Unibody MacBook Pro, the 17 inch model, in particular and would like to know if the RAM is user
upgradeable, without voiding any mfr. warranties. Also is it the same for the internal hard drive (I might want to install SSD later)? I want to purchase the model with the fastest processor, but would like to hold off on the RAM until they become a little more reasonably priced.

Thanks in advance.

- Mary Ann

You can upgrade your memory and hard drive yourself. Here is a link to Apple’s MacBook Pro RAM installation page.

The hard drive is just as easy, as you can see by Apple’s instructions on how to install a replacement hard drive.

If you use a none Apple drive in the computer, you will have to deal directly with the maker of the hard drive for drive warranty issues and most Apple service centers will want you to have a Apple hard drive installed for testing. For that reason it may be a good idea to keep the pulled Apple hard drive safely stored in a static bag, until you are out of the Apple warranty period.

- Jacob

Which adapter will I need for an iBook external monitor?

Displays, Hardware / 2 Comments

Hi Jacob,
I have the last generation iBook G4, and I am wondering what the Video port is called, and what adapter I need for use with today’s LCD displays?

Thanks,
David

My daughter has one of these G4 iBook. The only computer display port that you can use is VGA, an analog connection. You will need a Mini-VGA to VGA adapter cable to connect a VGA display.

The good news is that many LCD displays support both DVI and VGA connections, or have only VGA ports. Take a look at the 17″ LCD displays with VGA. You will be limited to a 1024 X 768 image, no mater how big the display, the iBook is set to only Mirror what is on the laptop display. That limit on your iBook is 1024 X 768 pixels, so do not over spend on a display.

- Jacob

Does adding iMac RAM alter the normal operating temperature?

Hardware / 0 Comments

Jacob,

Two quick questions: Is it normal for an iMac to run a bit hot? Mine seems to settle around 120 degrees. Is that normal? Secondly, I want to add memory to my iMac (24 inch with 2GB of RAM). Can you suggest the best way for me to go?

- Robert

Here is a handy little list of user recorded Mac system temperatures assembled to help others determine what is normal temperature for their Mac.

From the list, it looks like your iMac is in the proper range. As for RAM upgrades, you can go up to 3 GBs if you have a white plastic iMac or 4 GB if you have an Aluminum iMac released before 2009. Depending on what iMac you have, you can buy one or two of these 2GB stick. You only have 2 RAM slots so you will have to remove one stick of 1GB RAM for each 2GB stick of RAM you add.

The newest iMac introduced in 2009 can take up to 8GB of RAM using a 4GB RAM stick, but I would guess you do not have this version of the iMac.

- Jacob

Which basic Mac would you recommend?

Hardware, New To Macs / 0 Comments

I am 83 years old but would like to purchase a new computer and my family states I should buy an Apple. I like to play games and keep in contact with family and friends by e-mail - what type of computer would you recommend as I don’t need a lot of graphics etc.

Thank You

I think a basic iMac would be a good choice for you. That is the kind of Mac my wife and I share and it makes a good home computer. This 20″ iMac model is excellent, it was recently replaced with a slightly different version of the same computer, so it is on sale. Any of the newer iMacs will give you power and performance to last many years. You can look at all the 24″ iMac as well.

The nice feature of the iMac is that it has the display and computer combined together in a single unit. So you really only need to worry about connecting the Keyboard/mouse and Power to get it running. If you have a high-speed internet connection at home, the iMac will have no trouble connecting. If you use dial-up internet, then you need to buy USB modem, like this Apple external modem.

- Jacob

Is there a HD camcorder that offers the best OS X compatibility?

Hardware, Mac OS X, Media Center / 0 Comments

Hi Jacob,
I just wanna know your opinion about HD camcorders & Mac OS compatibility. I’m looking for one but i don’t know if there’s a (best choice for) Mac OS X? The brands of camcorders that I see (are): Sony, Panasonic, (&) Cannon… Please let me know your opinion of compatibility and performance.

- Nico

Panasonic and Cannon do a great job in producing Mac computer compatible HD camcorders. Take a look at the Canon VIXIA HF11 Camcorder or the VIXIA HG20 60GB HDD Camcorder. Both could be good choices for you.

One thing to consider though, still image cameras are quickly adding HD video capture to their feature set. If you are also interested in picking up a good still camera, one of those hybrid cameras may be your best choice. The Panasonic LUMIX DMC-GH1 was recently announced and it has video people and photographers equally excited.

- Jacob

My PowerBook is struggling to load the OS - what can I do?

Hardware, Laptops & Notebooks / 0 Comments

Hello,

I am having a problem with my 12″ / 867mhz Powerbook that I am hoping you could help me figure out.

The powerbook is having a hard time loading the OS. What happens is that when I boot the cd and the installer comes up it works fine until I get to the “pick a destination” screen. At that point there is no harddrive to select. So, I open disk utility up and it lists the harddrive, but it will not let me erase or format the HD, it will give me a error message. So, my assumption was that the hard drive is bad (this was the orginal HD), so I open it up and replace the HD with a different one - then boot it up and the same thing happens. So, I have been going crazy with this. I have pulled them several times to see if they are in there wrong, but I have not noticed anything. I have put the HD’s in an enclosure and I then checked them on another machine, they check out fine that way. So, I don’t think it is the hard drive.

I have also tried diffrent OS disks and it is always the same. Is there some hardware issue that would cause this? Any help you can give me would be appreciated.

Thanks,
- Todd Layton

Other than making sure you are using a retail copy of the Mac OS released after the PowerBook was produced, 10.3 or higher, it would probably be a hardware issue. The problem is most likely with the cable or logic board. A replacement PowerBook hard drive cable will be cheap enough for you to test with it. I think this is the right cable for your computer but double check.

If that fails to work for you, then it probably is a logic board issue and you will need to weigh the cost of the repair against just upgrading your Mac.

Please let me know what the outcome is.
- Jacob

Is the 8-core Mac Pro necessary for editing HD video?

Hardware / 0 Comments

I own a small editing studio, and am updating my Mac towers. I’ll be buying new Mac Pros. Will I notice a difference in speed between the new 4 core and 8 core Nehalem models? I’m doing HD work in Final Cut Pro. Don’t want to waste the $ on 8 cores if FCP doesn’t use them. Many thanks.

- Nathan

I would have to say that if you edit HD footage, that yes you want the 8-Core Mac Pro. Not only will the multithreading features of Final Cut Pro run faster on the Octal Mac Pro, but you will be able to install more RAM. As you probably know, the new Mac Pro likes its RAM installed in threes per processor. The forth RAM slot shares its channel with the third slot. So for peak performance in the Quad-Core Mac Pro you will be effectively limited to 6GB. In the 8-Core Mac Pro you can get 24 GB of highly efficient RAM. Although 12GB will probably do just nicely for most of your HD projects.

- Jacob

Which is the best battery for my MacBook?

Hardware / 0 Comments

What’s the right (and best) replacement battery for my MacBook Pro 15″ “Intel Core 2 Duo” laptop, 1.16 GHz, serial # W87182FHW0G?? It seems really wimpy so I never go off AC power but would like to be able to. Willing to pay more for better one than what it came with. And for my education, what’s the easiest way to identify the above laptop? Is is titanium or aluminum? G3 or G4? My “hardware overview” doesn’t say…

Thanks Jacob!!!!
- Oriana

It has been some time since I bought a none Apple battery but when I did buy one last it was from BTI. They have long had a good reputation for making OEM replacements. This 15″ MacBook battery should work for you. But you can always go with the Apple 15″ MacBook original battery, which is not a bad idea. Both are going to perform about the same on your Mac computer.

As for identifying your laptop the proper name of it is MacBook Pro 15″ Core 2 Duo. The terms titanium, aluminum, G3, and G4 all refer to much older Mac laptops.

- Jacob

I’ve got a classic Mac, from 1982. Is this machine of any significant value?

Hardware / 1 Comment

I own an old Mac and I wonder if there is any value to it.

I own and still in the original box, a Mac 512k. Model number M0001 W, 512k, Made in the USA, serial number F5472P9M0001W, Feburary 10,1982, Die Mold Delux, Elmhurst, Illinois, tool no.6. Apple P/N 810-0374. It will boot up with no problem and I have some software.

Is there any value to it outside of the paper weight value?

Thanks,
-Harvey

Although that machine is not of value for a work Mac computer, there may be collectors or other fans interested in buying it. You could post it on eBay or craigslist.org and see who is interested in it. I do not know of a good price though, so eBay without a reserve and a padded shipping charge would be a good idea.

- Jacob

How can I run both a PC and a Mac with one monitor and keyboard?

Hardware / 1 Comment

I must start by saying I have never used a Mac…ever. But I have heard really cool things about them.

I am looking at getting a Mac Mini to get my feet wet and to learn the Mac. I will also be testing some website production on it. The sites will be produced on a PC and tested on the Mac for compatibility. So I don’t want to have to buy another display, keyboard, mouse, etc…to make the Mac Mini work. Will my USB windows keyboard and mouse work on the Mac? I have thought about getting a switch box to save desktop space. Thanks for your assistance!

USB base PC keyboards and Mice work perfectly both new Mac Minis and used Mac minis, although some special media buttons may not work. Getting a small 2-port KVM will make switching back and forth easy.

Look at this IOGEAR MiniView Micro Plus KVM switch if you have a VGA display or this IOGEAR MiniView DVI if you have a DVI display.

- Jacob

Which MacBook would be best for video editing in Final Cut?

Hardware / 0 Comments

Jacob,
You guys have been great in the past when I have bought a new Mac from you, here’s my problem, I do some video editing on Final Cut, nothing to elaborate. Mostly news stories. I would love to get a Mac air for the weight, but is it fast enough for this purpose or do I have to go back to a MacBook or Pro? HELP!!

Thanks,
Shawn

I would steer you towards the MacBook Pro for professional video work. This is mainly due to the advanced Graphics system that is used in the MacBook Pro. Final Cut Studio is not compatible with integrated Intel graphics processors, like the ones found in older MacBooks or MacBook Airs. Even the newer MacBook Airs, with the NVIDIA GeForce 9400M, will feel a little under powered. Also the drive size and speed will be an issue for you, unless you bought the Solid State Drive (SSD). With the SSD option you will be set for speed but not space. The MacBook Pro is currently the only contemporary Apple laptop with FireWire. FireWire connectivity is probably a part of your workflow now and it could be
difficult to work without it.

Now if you want to use Final Cut Express on a MacBook Air, that would probably work fine. This is because you could transfer the the projects to Final Cut Pro later form heavier editing. Hope that gives you enough information to make a good choice based on your work.

- Jacob

My Mac mini hard drive is full. Which one should I upgrade to?

Hardware / 0 Comments

I have a Mac Mini, and I have hit to limit of my HD. I have one of the first minis with a 40 GB HD. I run OS 10.5.6, with Time Machine fully operational on a separate HD. I would like to replace the hard drive with a bigger one, but I can’t find information about which HD to purchase.

I have used it far more than I ever have with my G3 (upgraded to 1GHZ), running 3 printers, 2 scanners, and managed two web sites. I love this little cigar box. I used to have a Laser printer installed too. It is working extremely well, and all I really need is to upgrade the size of the hard driver or figure out how to add another external hard drive for a start up device. What would you suggest? I feel that I can make the change over without any trouble, but I don’t know which drive to get. My prior life, I was an electronic tech for USAF and NASA.

Thanks,
Kirby

I am sure that most people from NASA should not have a problem installing a new hard drive in a new or used Mac mini, so that would be the cleanest upgrade path. You will need a 2.5″ PATA hard drive. Any size drive should work so look at the 160GB model.

Here is a link to some detailed instructions on changing the internal hard drive on a Mac mini.

You can use the 10.5 migration assistant to recover your files from the last Time Machine backup. With a full backup, you should have no problem recovering your settings after the initial install of drive and the OS.

Jacob

Can I upgrade my MacBook Pro Memory from 4 GB to 8 GB DDR3?

Hardware, Laptops & Notebooks / 2 Comments

Hi Jacob,

Can I upgrade my Mac Pro Memory from 4 GB to 8 GB DDR3?

I have below Specs in my laptop:
Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro5, 1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP51.0074.B01
SMC Version: 1.33f8

Many reports I have seen say that you can go over 4GB of RAM in your Mac Pro but not to 8GB. People who have attempted putting 8 GBs in their MacBook Pros have had stability problems. 6GB seems to be stable. I would perhaps wait and see if there is an Apple firmware update for the Unibody 15″ MacBook Pro, allowing it to support a full 8 GB of RAM like the 17″ Macbook Pros can.

Jacob

Can I convert my Power Mac into an Intel Mac Pro?

Hardware / 0 Comments

Taking the “green” perspective, I’d like to not toss out a large aluminum PC case (my Mac Pro). Yet, is has a slow PowerPC processor. Is there a realistic way to upgrade the processor (and / or motherboard) in a Mac Pro. With the exception of this slow PowerPC processor (and no Intel / BootCamp access to Windows Apps), my Mac Pro is fine. Upgrading hardisks, memory, video is no big deal, but I’ve not seen much information on a more radical CPU upgrade. I’ve done this many times on my old Wintel PC and have managed to keep tech. discard on that Machine to a bare minimum. Any thoughts on my Mac Pro?

There is no way to convert a PowerMac G5 into an Intel-based Mac Pro. Although the cases look similar, the internals are radically different. Fortunately PowerMax has a trade-in program that will let you convert your PowerMac G5 into credit towards a Mac Pro, or other Intel Mac.

Submit a Mac trade-in request and find out how close you are to upgrading to an Intel Mac.

I hope this helps
Jacob

Should I max out my hard drive speed for home media storage?

Hardware, Networking / 0 Comments

Jacob,
I’m ready to move to a Power Mac. I’m largely an Adobe Suite / MS Office / Internet user and a gamer. Here is the configuration I’m looking at and I’d appreciate your recommendations.

2.9 GHZ
4 GB RAM
ATI Radeon HD 3850 or 3870
PRI Drive: 320GB Serial ATA 7200 RPM drive
SEC Drive: 1 Terebyte
2x 16x double-layer SuperDrive
Bluetooth 2.0+EDR

I don’t plan on using an Apple Keyboard or Apple Mighty Mouse. If I’m going to use my computer as the home media center, should I max out drive storage and go with faster hard drive speeds?

Thanks!

Michael

For the best boot times and fastest game loads, I would recommend that you make your primary drive a 300GB 15k rpm SAS drive. That should make data and applications zip on that system, the hard drive is often the bottleneck of a computer. Your second and third drives can be 1TB in size. Make them a RAID 1 to protect your data if you have no other backup strategy. Remember Time Machine only backs up the primary boot drive.

Hope that helps,
Jacob

I can’t get my G4 iMac to eject a CD…

Hardware / 0 Comments

I’ve got an iMac - 17″ flat panel. I inserted a CD into the drive after having a DVD in drive with no problem. Now it acts stuck. I pulled down the white door and it looks like maybe the door on the CD/DVD drive didn’t close all the way. No CD comes up on the desktop. I can’t eject with the keyboard button. What do I do? Is there a paperclip hole or table knife trick?

Jeff

If you cannot get a CD or DVD to eject by the regular methods, PowerPC-based Mac users can use an Open Firmware emergency eject command. Here is a link to Apple’s instructions on how to eject a disc when other options don’t work. The important steps are below:

– Restart the computer.
– Immediately after the startup sound, press and hold the key combination Command-Option-O-F. Note: The Command key has the Apple and () icons on it.
– Release the keys when you see a white screen that says “Welcome to Open Firmware.”
– At the prompt, type: eject cd
– Press Return, then wait a few seconds. The disc drive should eject any disc that is present, and “ok” appears behind your command when the action is complete.
– Type: Mac-boot
– Press Return

If this fails to eject, you will have to open the case of the G4 iMac to gain access to the manual eject pinhole on the face of the optical drive. You may want to seek the help of a professional for that process.

Hope this helps,
Jacob

Would a Mac mini provide comparable speed to my old G5?

Hardware / 0 Comments

Hi there,

I do Flash animation (Flash MX professional) using a Wacom Cintiq 15x attached to a G5 dual 2ghz power pc. Works great.

For portability reasons, I would love to use one of the new Mac Minis. A Mac mini Intel Core 2 Duo/2.0 GHz (with max amount of ram). It needs to be able to run the Wacom Cintique… Another wrinkle is that I hope to use the same software from the G5 (in other words, not Intel native) so I guess it would be using that emulator (Rosetta?) they provide automatically with all the Intel Macs (is this correct?)

Question: do you think the Mac mini will provide comparable power and speed as the G5 I use? Will I be able to use my old software? Does Rosetta work?

A new or used Mac mini will not be an overly compelling upgrade to your used G5 tower. It should be fast in terms of processor power, but it will be a little wimpy on graphics power. The Intel Mac Mini uses an integrated graphics processor, which is OK in most applications, but can be short on power for games and some design programs. The G5 has dedicated graphics card that will outperform the integrated graphics of the Mac Mini.

The included Rosetta emulator in OS X works well, and you will likely not even notice it is active. It works seamlessly in the background. The Rosetta emulation does have a performance hit but it will not be visible to you due to the speed improvements of the Intel Processor. Just do not be surprised if it is not significantly faster at running your application.

Also the 2.5″ hard drive in the Mac Mini is slower than the 3.5″ drive in the G5, which will cause some latency writing large files. For your work you probably will not notice the difference but it could be an issue for video work.

All the negatives in mind you will still probably want to go for the Mac Mini. It is small, portable, and your performance will improve as you upgrade your software to Intel native applications.

I hope this helps with the buying process.
Jacob

Can you run two processors on a Macbook?

Hardware / 0 Comments

I had seen an article about some techs hot-rodding an Apple laptop with two quad-core Xeon processors and OSX recognized all eight cores when benchmarked (jaw drops). Which laptop model(s) have two processor sockets compatible with Itanium or Xeon layouts?

I would be interested in seeing that article, because to my knowledge there is no way to have two processors on an Apple laptop. Apple solders their processor directly to the logic board of the MacBook (Pro)s, which prevent replacement or exchange. I know some brave souls have removed soldered-on processors and reattached faster processors in the past, but it takes specialized soldering equipment. Modern Mac portables do not contain a socketed processor that a home tech could work on.

Perhaps the article was not about an Apple laptop but upgrading the processors on a Mac Pro. I once corresponded with a Intel employee who upgraded his Mac Pro with Quad Core processors before Apple offered the option.

Please send me the link to the article if I am completely wrong. Thanks!
Jacob

Help! My “g” key isn’t workinj!

Hardware, Software / 0 Comments

MacBook OS X 10.4.11

My problem: Letter following G on keyboard does not print - instead prints Ó for cap and ˙ for small. I will use letter J in it’s place. (It does make for interesting emails - kinda like a puzzle to read) Any suggestions jow to fix. It’s been tjat way about 7 montjs.

Now let me explain - I live in Sayulita, Mexico. I cannot find a qualified person tjat works on Macs, even in Puerto Vallarta. Macs are not sold in Mexico but many of us “Grigos” jave Macs and love tjem. Anotjer tjing, I am a very basic user - email, news, google, live TV news from Portland - about all I use it for. I jave several reference books, i.e. “Mac OSX Tiger for Dummies” (give you a clue on my expertise?) Besides I am old!

Wjat do you tjink? Any way to correct from Mexico or will I jave to bring up to Portland. We do jave guys wjo know computers jere and maybe witj some instruction could fix (if simple fix) I’ll be up tjere for 2 weeks at Xmas. Really don’t want to pack computer up as time (and baggage) will be very limited.

Well this is a new one for me, but I suspect that it has something to do with how OS X identified your keyboard. You can try to reset your keyboard’s identification by deleting the file that stores information about your keyboard. The file is called “com.apple.keyboardtype.plist” and it is located in the Macintosh HD/Library/Preferences/ Folder. Find the file and drag it to the trash. Restart your computer and see if that fixes your “H” problem. If the keyboard assistant opens, just close it with the little red button on the upper left hand corner of the window.

If you are still having issues typing “H,” then try switching fonts. It could be a problem with the default font you are using. Open the Text Edit Application and use the [Command] + [T] key combination to open the Fonts window and try typing H in different fonts. If you find H to be working in other Fonts, then you may need to reinstall your default System fonts.

If the “H” is persistently displayed incorrectly regardless of font, I would next recommend you try using a different USB keyboard. It does not need to be a Mac keyboard, you can use a Windows USB keyboard to test with. See if the problem is identical on the other keyboard, if it isn’t, you may want a new keyboard.

I hope one of these things will work for you.
Jacob

Do the new iMacs have FireWire ports?

Hardware / 1 Comment

The descriptions of the current model iMacs don’t mention firewire. Do they have firewire connections?

Despite Apple’s most recent cut of FireWire as an included port in the Unibody MacBook line, FireWire is still considered a standard port on iMacs. The new iMacs even have a FireWire 800 port in addition to the FireWire 400 port. Currently it is only the MacBook and MacBook Air that are missing FireWire ports of any speed.

The ports look like this:

The back of an iMac is where youll find the ports.

The back of an iMac is where you'll find the ports.

Hope that helps,
Jacob

Should I replace my MacBook Pro hard drive with a larger one?

Hardware, Laptops & Notebooks / 0 Comments

Hi Jacob:
I get the Bolt newsletter. I have a first iteration Macbook Pro 17-inch, 2.16 GHz Intel Core Duo processor with a 120GB hard drive and 2GB of RAM. I find that the size of that drive is proving a little small. I’d like to replace it with a larger drive, say something in the 250GB to 320 GB size. I’ve talked to some local Apple authorized shops (one being the Mac Store in the U District here in Seattle where I originally bought the machine) and they say it’s not a good idea to replace the hard drive with a larger drive.

So I’d like to know:
1) is it possible;

(2) if it is possible, what drives would be my best options;

(3) is there any risk in doing so? I would NOT be doing the replacement myself, but would take the laptop to a place that can do such work (such as the aforementioned Mac Store). If it’s not a good idea to replace the drive, would there be a good external drive option? I do a lot of graphics work with Photoshop, Illustrator and InDesign, plus some webwork with Dreamweaver (all Adobe CS3).

Thank you very much!

Amy

When you are in Apple warranty it is probably a bad idea to upgrade the internal hard drive in an Apple laptop because you will have to put the original Apple drive back into it before you can mail it in for service. Swapping out the drive in MacBooks and new 15″ MacBook Pros are fairly fast, so warranty is less of an issue there. It takes a considerable amount of work to swap out your drive in the 17″ MacBook Pro.

Outside of warranty, replacing the drive is a great upgrade option. Often you can get better speed out of a new drive, in addition to the increased storage space. The 320GB drive will cost you about $200, and a 250GB should be around $50 less. Both of those should be 5400RPM drives, the same drive speed as you already have from the Apple drive. Priced in between the two drives is the faster, and smaller, 200GB 7200RPM drive. The faster drives are better for reading and writing large files but there is a concern with heat. A 7200RPM drive can generate more heat than the 17″ MacBook Pro was designed to handle. If you go to the faster drive you will get better system performance, but you will constantly need to monitor the heat of the unit and not let it overheat.

If increased drive space is what you are after, I think the 250GB drive should be a good fit for you. I was born and raised in Seattle, so consequently I know those Seattle Mac Store people well and send my family there for service. They should treat you well.

Hope that helps,

Jacob

My Mac Pro mouse cursor jumps to the corners of my screen…

Hardware / 0 Comments

Hi Jacob,
Have you had anybody have problems with their mouse where the cursor will jump to the corners of the screen? This is the standard mouse I got with a Mac Pro I purchased in May. I’ve played with surfaces and that had some effect but I can be at rest and the cursor will just jump to the corner! ?? In any application. Just navigating on the desktop. Any thoughts?
Thanks, CT

There are a few surfaces that can cause this kind of pointer-jump effect with optical mice on any Apple computer. This happens because the light that illuminates the surface under the mouse refracts the light beam and confuses the optical sensor. The sensor needs to have a steady image change to track the mouse movements. The main surfaces to avoid are, glass, fake wood, and glossy plastic. All these surfaces can bend the light and trick the mouse into thinking you are moving it around. Found in practically every office, the best neutral surface that is a white piece of paper. You can use the paper as a mouse pad to test whether it is surface substance alone that is causing your mouse issues. If it is a surface issue, try using a dark colored cloth-topped mouse pad.

If it continues to jump on the paper, it is probably a dirty optical lens on the bottom of the mouse. Use some compressed air to blow out any dust or debris from the sensor hole on the bottom of the mouse. This will often do the trick.

Hope this helps,

Jacob

How could I scan a photo negative and product a digital positive?

Hardware / 0 Comments

Hi Jacob,

Is there a device that would scan a photographic negative and produce a
digital positive - whether color or b&w? I have lots of old family photos
that I’d love to have in my Mac.

Thanks,
Scott

Last year I reviewed just such a negative/slide scanner and I still consider the PrimeFilm Scanner a great product.

Take a look at it and see is it will work for you.

Jacob

Which hard drive case will work for my iBook?

Hardware / 0 Comments

Hi Jacob, I hope you may be able to help…

I have an iBook G3 that has recently packed it in. I’m looking to transfer my data from it to my new MacBook. What HDD case do I need to get to house my ‘IBM Travelstar’ 30GB, 2.5″/9.5mm, ATA/IDE, 4200RPM hard drive?

I hope I haven’t left any information out…

Cheers,
Lachie

There are a few drive adapter cases out there that will probably work well for you but I would suggest just getting a Universal Drive Adapter cable. This will not only work on your used iBooks hard drive but also let you use it on almost any other raw drive you come across.

I have one in my tool box and it is invaluable. If, however, you would rather have a full hard drive enclosure then look at this nice budget unit that will create a permanent home for your old Apple computer hard drive.

Hope that helps,
Jacob

Can I install a floppy disk-based application on my G5?

Hardware, Software / 0 Comments

I have been using a Mac Performa as my midi music sequencer for years. The monitor is finally going dim and the computer is getting loud…..
The only outboard adapter I see on the back has a SCSI connection. Can I upgrade to the G5 to transfer the Mark of the Unicorn Sequencing Program from the old Mac Performa via a SCSI cable to USB………? The original program is on three 3.5 disks.

Thanks

Sincerely,
Irvin

In this case it may be easier to get a Floppy Drive for your G5 iMac, opposed to trying to connect your used Mac to this newer one. Fortunately Floppy drives are relatively cheap and will work for transferring files from the old system, in addition to allowing you to install this older application. I have been fond of the LaCie USB floppy drive and think you will like it as well.

Hope this helps
Jacob

I want to get a new Mac - which one should I get?

Hardware / 0 Comments

I’m about to buy a faster Mac up from my Mirror drive door model.

I do a lot of Photoshop and the files are getting quite large at 534 MB to start with before layers, etc… This will be the last Machine I buy for about 5-7 years. Which one should I get to maximize my dollars and time?

As they upgrade the Mac OSX and Adobe upgrades PhotoShop and Lightroom right along with it, I need to keep up with that, so I tend to err on the side of caution and want to get a pretty late Mac Pro, but if I could save some money…

The latest Mac Pro’s are so fast, that I lean towards them, but at $2700 for a dual Quad core, it’s getting pricey. What does Jacob think?

- Leo

A Mac Pro of nearly any generation should last you a considerable amount of time. Very few of them have made there way to service, which is a pretty good indicator of the quality of this generation of Mac. I also like to mention that an iMac can handle some of the pro photography tasks you are going to use your computer for. It may seem under powered for you, but I have had a good deal of success with a iMac as the workhorse of my office. It is essential that you get a color accurate external display for your iMac to, not only extend the screen real-estate, but to counter the color distortion of the glossy display.

Not many people have traded in a Mac Pro and few are returned as Open Box units, so deals are hard to come by. For expandability and overall performance, an entry 2.8GHZ Quad-Core Mac Pro should treat you well for many years.

I hope this helps but I am sure that you many need to spend some time on the phone with a PowerMax sales person to find the best value Mac Pro.

Jacob

Is my digital camera compatible with my Mac?

Hardware, Networking / 0 Comments

I have a Emprex DSC 3380S camera that I used with my PC. I recently bought a used G 4 and when I plugged the camera in, it seemed to work fine, as far as downloading the photos. But the next time I tried it, the photos came up RAW. Then the next time a window came up that said no Image Capture device connected…now I can’t get past that, though I’ve tried the reboot procedures suggested in my manual…any thoughts?

Rand

Some of these off brand cameras are hard to deal with because they were never designed to work with Mac computers and they are so obscure that Apple did not build specific support for them into the Mac OS, as they do with more popular cameras. This is not to say that your camera will never work again, it is just not going to be easy to find specific info on your camera’s Mac connectivity.

This Emprex camera you are using charges from the USB connection. It could be this charging operation that is causing the problem. Not all G4 Macs had USB 2.0 ports on them and and that is likely going to be the requirement of this camera. Not that this camera needs the extra speed but a USB 2.0 port provides more power than the older USB 1.1 port. A good test would be to fully charge this camera from another computer that has USB 2.0, or a well powered USB port, and then check to see whether it properly mounts on the Apple Mac.

The other option would be to try removing the SD memory card from the camera and use a universal card reader to transfer the photos over to the Mac.

Hope this helps
Jacob

iMac screen lines - what can I do?

Displays, Hardware / 0 Comments

I’m wondering if Apple ever took responsibility for these irksome lines??

After my G5 iMac developed a bunch of these lines, they told me at the local Mac shop I’d have to replace the screen. After three months (and almost $600 later) the new screen was out of warranty and developing new lines, mainly on the right-hand side.

Now there are about 23 of them.

Bob

There was only one Repair Extension program for the G5 iMac that I know of and that covered the logic board and power supply. That program is over now but it would not have required the replacement of the LCD. You may be able to convince Apple that this is an unacceptable product lifespan for your iMac and would like them to consider other options, I just do not know how successful that will be. If the LCD work was done by an Apple Authorized service center you should have enough justification to a least start a conversation with Apple Support.

Sorry to hear about your problems and I hope it works out for you.
Jacob

Can I use the old style white keyboard on the new iMac?

Hardware / 0 Comments

Hi Jacob,
I just got a new iMac (traded in my old G5) and I am wondering if I can use the old style white keyboard on the new iMac? The keys on the new aluminum keyboard are too far apart and it is slowing me down.

Thanks,
Janet

You can absolutely use your old keyboard with your new Apple iMac. Some people even use the extra-compact G3 iMac keyboards with newer Apple computers, just for the convenience of the smaller size while retaining a 10-key. I understand the value of a good keyboard, though I have the opposite preference. I have replaced all my keyboards with the Aluminum Apple Keyboards because I type more accurately with the added key spacing. It is all about what works for the individual, so keep using the white Apple keyboard.

Hope that helps,
Jacob

My eMac freezes and crashes - this is a RAM issue?

Hardware, System Settings / 1 Comment

Hi Jacob,
I have an eMac and it’s freezing up on me. I have to shut down and reboot in order for me to try in get into any program. I can’t be on it for very log before it starts freezing up on me.

Can you help me with this?
Anabel

There could be a few things potentially at the root of this problem but my first guess is that it is a RAM issue. A bad RAM chip would only trigger a crash when the system tries to write and read form that damaged part of the RAM stick. Depending on how many applications you open and what you are doing, your RAM will become fully occupied at different times. That is why it unpredictably locks up on you. If your eMac has two RAM sticks installed, I would recommend that you try to remove one and see if it still locks up. If it does, then put the pulled stick back in and then remove the other stick. Each time only starting up the Apple computer with one RAM stick Installed. Here is a link to the RAM removal and installation Procedures.

If you only have one RAM stick in the eMac, Start by removing that stick and then move it to the other, unused, slot. Start up the computer and see how it behaves. If the problem is still occurring then consider purchasing a new RAM stick. Even if it turns out to be a non- RAM related issue, you will still benefit from an extra stick of RAM installed.

If after all this you have eliminated the RAM as the culprit, I would next suggest that you look at doing an Archive and Install of the Mac OS from the Discs that came with your computer or the most recent Retail Install CDs you have.

Hope this helps,
Jacob

Can an eMac run a dual display?

Displays, Hardware / 0 Comments

Hey Jacob, I am wondering if it is possible to have a dual display on a 2001 eMac?

Nathan.

The answer is a yes and no answer. The eMac does support an external display via an Apple Mini-VGA to VGA adapter.

The Apple driver only lets you mirror what is displayed on the built-in screen of the eMac, you will not be able to extend your desktop as most would want to do. That being said, a clever fellow created an application that will allow you to unlock the Extended Desktop mode in some iMac, eMacs, and iBooks.

But check the list of supported Apple machines before you install and remember this is unsupported by anyone, especially Apple.

Hope this helps,
Jacob

Powerbook G4 Battery Problem

Hardware / 0 Comments

Jacob,
I have a strange issue with the power switch on my G4. I power down after work each day. The next morning, when I push the power button, nothing happens unless I do the following: Unplug the power cord from the back of the machine. I immediately plug it back in, press the power button, and then it powers on. This has been happening for about 90 days and the fix always works. What could be making this happen? Bad power supply?

Thanks,
Dave

In my experience that is probably a dead or low voltage PRAM battery issue. You
can test the battery on a Volt Meter to see if it is putting out 3.6 volts, if not you should replace it. If you replace the PowerPC PRAM battery on the logic board with a new one, I bet it will return to normal operation.

After replacing the Apple computers battery you should also reset the PMU on your Power Mac to make sure no corrupt settings are saved from your failed PRAM battery.

Hope that helps,
Jacob

What does “no modem installed” on your used Macs mean?

Hardware / 0 Comments

When (PowerMax used Macs) say “no modem installed” what does that mean?

Modern Apple computers do not come with built-in modems these days. This has a lot to do with the availability of broadband throughout the country. Most people are not using dial-up anymore so putting a modem in every Mac just adds needless expense to the majority of the Mac users. Modems are still available but as USB dongles that are purchased separately.

We still list the modem as not installed because some of our older systems will include internal modems and a few of our customers are looking for that feature.

Hope that clears things up,
Jacob

Faxing With iMac External Modem

Hardware, Media Center, Networking / 0 Comments

Model Name: iMac Intel Core 2 Duo

Dear Jacob,
How would you go about selecting the right product and installing an internal modem for the above referenced computer. The primary purpose would be for sending and receiving faxes.

Thank you,
Gary

The best solution for Apple computers that can’t use an internal modem, like your Intel iMac, is to use the Apple V.92 Data/Fax USB Modem.

The only requirement is that you have Mac OS X 10.4.3 or later, and a free USB port. As the name implies, this will work for faxing as well as Dial-up internet access.

Hope that helps,

Jacob

PowerMac G4 Upgrades - 250GB HardDrive

Hardware / 0 Comments

I have a G4/450 PowerMac and want to upgrade to a 250 GB disk drive, which is of course beyond the 128GB limit of the onboard controller. I understand that one can use a PCI controller to do this, but I don’t know what to look for. Can you just buy a generic (read: PC) PCI disk controller, or is there a special Mac variety? Does PowerMax have any of these things lying around? If not, where might I find one?

It is best to use Mac-specific PCI hard drive controllers, although some generic PC cards will work. These days I recommend that you but a PCI SATA controller card for drive expansion. Not only are these available with Mac support, but your investment in hard drives will be transferable to your future Apple computers. I am fond of Sonnet Tech adapter cards for older Macs and I think this SATA card would work well for you.

When ordering a hard drive for this configuration, make sure it has both Legacy and Serial ATA power. Otherwise consider getting the Sonnet Serial ATA Cable Kit.

Low End Mac has a great G4 Power Mac Upgrade Guide with loads of information specs relating to G4 Power Mac Upgrades.

Upgrading iMac G4 Hard Drive

Hardware / 0 Comments

I just purchased an iMac G4 700 without a hard drive. Can you tell me what hard drives are compatible with this machine?

That G4 iMac should be able to take any PATA (AKA ATA or IDE) hard drive even this 750GB Seagate hard drive.

Here is a take apart for that G4 iMac.

Consider also replacing the optical drive with a newer MCE Internal Super drive, if you have it taken apart it is a natural upgrade in addition to the hard drive.

First Gen Mac Pro Graphics Card Upgrade

Hardware / 7 Comments

I have a Mac Pro 2.66 GHz duel-core Intel xeon, with an nvidia GeForce 7300 GT card.

I would like to upgrade the graphic card to enable me to run more intensive 3d-motion software. Which card/s are compatible with my Mac Pro- what would you recommend?

There are relatively few choices for upgrading your video card on a first generation used Mac Pro but that doesn’t mean that you can’t get a great card. The NVIDIA GeForce 8800GT is a spectacular upgrade card and quite the improvement over the 7300 GT card. There is also the ATI Radeon HD 2600 XT card, but users complain of noise and relatively low performance on high-end applications compared to the 8800GT card.

How can I fix my iMac’s Ethernet port?

Hardware / 0 Comments

My 6-year-old dome iMac G4 800 MHz 512 MB suffered lightning damage. They tell me the Ethernet port is dead so the logic board has to be replaced and Apple no longer makes the needed part.

Is there any other fix for this problem?

The cheapest fix is to get a USB Ethernet adapter and use that for your network connection.

This Belkin Gigabit network adapter is for people with USB 2.0 and 10/100 USB 1.1 computers.

Drivers for OS 10.2 and up are found at the Belkin gigabit USB product support page.

Old LC2 tries to boot, but all I get is a “?”

Hardware, Mac OS 9 / Classic / 0 Comments

I have an old LC2 that tries to boot, but gives a floppy disk icon and a “?” mark and then drops out as if the drive cannot get up to speed or find what its looking for.

The LCII came with a 40MB or 80MB hard drive and many of those older drives just do not hold up well over time. Fifteen years is a long time to keep spinning the same steel platter. You could be lucky and just need to reinstall the Mac OS. It will take Mac OS 7.0.1 to 7.5.5 and you can find system updates for that computer at Apple’s Older Software Downloads page.

If you do not have a copy of the Mac OS for your system, you can download system 7.5.3 from Apple’s Index Of Older Systems and put them on Floppy disks. Here are some good instructions on making boot floppies from OS X.

Hope this helps, If the drive is dead you will have some issues finding a suitable replacement, but it can be done.

Damaged MacBook CD/DVD Drive

Hardware, Laptops & Notebooks / 0 Comments

My Macbook fell this morning — it works but the CD/DVD drive seems to be physically damaged - I can’t even insert a CD in it…. Is that a part that can be easily changed? Can I do it myself? How much time would the repair take? And finally, can you recommend any drives to look for?

The White MacBook

The White MacBook

You can replace the MacBook’s drive yourself but it would be better to have an Apple Authorized Service center do it for you. The replacement part will likely cost you $200 to $300 but should only take a half of an hour to replace it. Using a Service center will also give the tech a chance to see if the drop did more damage than just the Optical Drive.

If price is overly concerning to you, Searching Google by the drive model number will bring up some budget options. You can also go with an external USB Super drive until you want to fully replace the drive you have. Eventually there could be a Blu-Ray drive upgrade for your MacBook. That way you will get more for your upgrade dollars.

G3 Displaying A Blue Question Mark On Startup

Backups, Hardware / 0 Comments

I have 2 G3’s; one has 6GB the other has an 80GB hard drive in it. So when I turn the 80GB on the only thing that comes up is a blue “?” and the Mac icon folder. What does that mean and how can I get the 80GB hard drive to work and move my data to it? The hard drive is a Jacobtor 3.5 series 80GB. The 80GB came from a friend’s machine, he seem to think it’s looking for the previous network.

The alternating “?” and Folder Icon indicates that your computer cannot find a bootable Operating system. Not all B&W G3 towers could handle bigger drives, so that may be what is causing the problem. The Rev A G3 Logic board couldn’t handle large drives but the Rev B logic boards can take up to 120 GB drives. Look for the Apple copyright information printed on the logic board and below it will be a string of characters in one of the following two configurations XXX-09XX-A or XXX-10XX-A. The “X” is used in place of unimportant information. 09 indicates that it is a rev A logic board and the 10 means that it is a rev B.

If you have a Rev B Blue and White G3 logic board, then you need to make sure that the drive is set to Master and is the only drive in the computer. It may also be that a more advanced version of the Mac OS is on the drive than what the G3 can handle. You should also download any G3 Firmware updates needed to run OS X.

Macally Storage Cabinet

Macally Storage Cabinet

If you have a Beige G3, and not a Blue & White one, then you are running into the 7 GB boot volume limit. OS X has to be installed on a partition of less than 7.4 GB and that partition must also be on the Master drive on the IDE cable.

Your best option would be to reformat the drive and then reinstall a copy of the Mac OS. To move over your old data you will need to put that 6 GB drive into an external enclosure, like this Macally Storage Cabinet, and use Firewire to bring it over to the B&W G3 or put the 6 GB drive into the Beige G3 as a second drive to copy over the data.

Getting Your G3 Networked

Hardware, Networking, Wireless / 0 Comments

Have network with a G5/10.4 and a Belkin “N” wireless router. Have a Dell networked but I can’t get the G3 on the network. Tried with a Belkin Ethernet “G’ but it won’t make the connection. Configure TCP/IP several different ways (DHCP/Manual) but no dice.

These Wi-Fi to ethernet adapters, like the Belkin unit you have, are great for connecting older Apple laptops and Apple computers to a wireless network. Because you have both PCs and Macs you have two options. You can program this Belkin Wireless Ethernet Bridge via your Dell with the setup wizard included on the CD that came with in the box. Connect the device to your Dell with an ethernet cable and use the setup wizard as if you were going to use it to get your Dell on the network with the adapter. Once you have the Dell online via the Wireless Ethernet Bridge, disconnect it from the Dell and plug the ethernet cable into the G3 Apple computers ethernet jack.

Then it is just a matter of setting the G3’s TCP/IP settings to use DHCP.

If you do not want to use the Dell for this or you have problems, you can use a web browser. First you have to set your G3 computer’s TCP/IP settings to Manual, and set the following settings.

IP address: 192.168.2.200
Subnet: 255.255.255.0
Router: 192.168.2.199

Save those settings and then open a browser and type this IP address into the browsers address bar: 192.168.2.225

That should get you to the router’s web interface to finish the setup based on the users manual. After you configure your adapter you will have to change the TCP/IP settings on your G3 back to DHCP.

Here’s a link to your Belkin G Gaming Adapter downloadable user manual.

How can I charge my G4 Laptop battery from my automobile?

Hardware, Laptops & Notebooks / 0 Comments

Is it possible to charge my G4 Laptop battery from my automobile? Where do I find such a device?
The best way to charge your laptop battery is inside of your laptop, so what you really need is an outlet in your car. To get a house-style 115-120V AC plug into your 12V DC car, you’ll need a DC to AC inverter.

This 375 Watt Tripp Lite PowerVerter would be a great choice to charge your laptop and other devices.

As a used of G4 apple laptops“>Apple laptops you could also make due with this smaller Tripp Lite PowerVerter 150-Watt Ultra-Compact as well.

Does the 1.8 vs. 2.0 GHz make a huge difference?

Hardware, Intel Macs / 0 Comments

Does the 1.8 vs. 2.0 GHz make a huge difference? I strictly want to run an audio program and not much else.
The 0.2 GHz difference between the 1.8 and 2.0 GHz Mac computer Intel processors is not overly significant for Audio tools. The more important consideration is with regards to whether it is a Core Duo or Core 2 Duo processor. The newer Core 2 processors support 64-bit processing and have better efficiencies.

If you are thinking about a used Apple G5 system, then either the 1.8 or 2.0 GHz processor would be good choices. The main thing to do is make sure that Pro Tools supports the hardware on the Operating System you are looking at.

Can you horizontally rack mount a Mac Pro?

Hardware, Media Center / 0 Comments

Is there a way to rack mount a Mac Pro horizontally? I have seen them vertically, but horizontally would work better for me.
The problem with side mounting a Mac Pro is that it is a little too tall to fit in a 19″ rack on it s side. The feet make it over 20″ tall. Most racks have more than enough room horizontally for the Mac Pro once you are past the mounting rails, so it is possible. In order to sideways-mount the system you will have to have side access to the rack. Then you just need a 19″ wide shelf.

It is not as convenient as having front removal/installation access to the Mac Pro but it will fit in just 6Us of rack space.

G4 With Dead Firewire Ports

Hardware / 0 Comments

I have a G4 and all the Firewire ports seem to have gone dead. Tried everything suggested in Mac forums: reset the power control (the one by the battery), reset the vram and pram, turned it off overnight, unplugged, removed the battery, etc. I’ve heard this is a fairly common issue on G4s and G5s. Any insights?
I would certainly not call the loss of FireWire a common issue, but I have seen it before. The B&W G3 had many FireWire issues because it used an add-on card that suffered power surges. Throughout the years I have seen FireWire fail on the logic board, and there is little that can be done to revive it. Before you write off the FireWire ports, check Apple’s Support pages and see if there is a Firmware update for your system. This is the software on the logic board and it can often resolve these issues. You should also test whether it is a software issue by trying to use some of the FireWire features that do not rely on the operating system on your hard drive. If you have another Mac computer, boot up your problem Mac holding down the [ T ] key. This will boot it into Target Disk mode - which makes your Mac into a FireWire hard drive. Connect the two Mac computers with a FireWire cable and see if it shows up on the other computers Desktop. If it does not work, then it is probably dead FireWire, but if it does, then you may need to reinstall your OS on the problem Mac.

If your FireWire ports are in fact dead, then you can buy a LaCie 107355 FireWire 400 PCI Card to replace the internal ports.

Memory & Graphics Card Requirements for Final Cut Pro

Hardware, Software / 0 Comments

I am purchasing a new 2.8 GHz Mac Pro which will be used ‘primarily’ for FinalCut Studio / HD video editing. I have two questions:

  1. 1) If I upgrade Ram to 2 x 2GB, will that benefit Final Cut Studio (or is it better to use a 4 x 1GB setup)?
  2. 2) Do I need to upgrade to the Nvidia 8800GT graphics card (we will use Motion), or is the standard-issue ATI Radeon adequate?
Both are great questions. It is my recommendation to spread your RAM configuration out to fill as many slots as possible without restricting your future upgrade needs. Filling the first four RAM slots evenly is a good idea. If your budget is geared to 4GB of total RAM, then four 1GB sticks is the way to go. Later you can put four 2GB sticks in the system and move the 1GB sticks to the higher slots. Here is a link to Apple’s Mac Pro RAM compatibility chart.

A Mac computers RAM setup is a lesser issue than the Graphics card. You need that bigger card for Motion. In some tests of the 2600 XT vs. the 8800 GT card, the 8800 GT card is nearly twice as fast. It will be the best $150.00 upgrade you could buy and a necessity for your graphics work.

Do I need an external backup hard drive?

Backups, Hardware / 0 Comments

I have a one-year-old Mac Mini, maxed out with RAM, plus a 20-inch Flatron pivot screen. I am planning to use these tools to write a 300-page book, using QuarkXpress. I have been told I should get a separate plug-in hard drive to back the pages and pictures up to. Is that necessary?
Practically any FireWire or USB drive would work for you. You could go with a stackable drive and hub combo that looks like it is part of your Mini, like this NewerTech 160 GB MiniStack Hub. Or you could get a slickly styled one (I own this one) like this LaCie 500GB Hi Speed USB 2.0 Drive.

I would also recommend that you upgrade to Leopard, if you have not done so already. Mac OS X 10.5 Leopard’s Time Machine feature is the perfect background backup utility for you. Every hour your Book will be backed up and you could go back to a previous version to recover deleted chapters.

Is the 24″ iMac display better than the 20″?

Displays, Hardware / 2 Comments

I’ve heard that the 20″ iMac display is not as good as the 24″. Is there any truth to that?

Yep, we think the screen on the 24 iMac is better than the 20″ iMac, and not just four inches better. The display is brighter, by close to a third the brightness of the 20″ iMac. This is important with glossy screens because it can counteract glare from overhead lights or a window, while still providing sharp color. Also the display has a greater viewing angle, 178° verses 160°. What this means is that you will have better color representation across the screen as your eye moves around. The lower the viewing angle the more washed-out images look from the corners of your eyes.

On a much more anecdotal note, I have yet to hear anyone complain about their 20″ iMac. Whatever you’ve heard could just be the number of 20″ iMacs sold compared to the 24″ iMac, but still, of the rare complaints I hear regarding iMac screens, all are about 20″ iMacs.

Upgrading Mac Pro Video Capabilities

Hardware / 0 Comments

I am looking at getting a new 8 core Mac Pro for CG graphics production. We could really use a Quadro graphics solution but are a bit put off by the price point. Is it possible to get a system now with the relatively inexpensive 8800 and upgrade the video card to a Quadro FX4500 or FX5600 a couple months down the line? Can the Mac versions of the cards be found separately from a system?

One of the wonderful advantages of the new Mac Pro is the ability to reconfigure the system over time. Drives can be easily added, optical drives can be added, and video cards can be upgraded or added. The NVIDIA GeForce 8800 GT video card can be moved to PCIe slot #2 down the road to make room for the NVIDIA Quadro FX 5600. The only concern with adding extra video cards in a Mac Pro is that the PCIe bus supports 300 Watts. The 8800 draws 110 watts, combine that with the 175 wattdraw of the FX5600, and your video cards will eat up most of the PCIe bus’s power.

Currently the aftermarket FX4500 or FX5600 cards are not Mac compatible. There is much discussion about flashing a PC Nvidia card with Mac compatible EFI ROM but that is a little risky. You can also get the service part version of the card (PN 661-4461) but at an inflated price, apposed to buying it in a Mac Pro. If you don’t think you will need the better graphics card for six months, then waiting for a Mac FX5600 upgrade card to be produced may work for you. There are no guarantees that such a card will ever be produced but it may be worth the risk to wait and see. If you know that you must have this card in a few months, then you should just “bite the bullet” and order it in a Mac Pro now.

G4 Quicksilver Disc Tray Access

Hardware / 0 Comments

I acquired a G4 733 Quicksilver-OS 9.2 no disc. model M8705LL/A. I would like to install OS X Tiger, for which I have the disc (from another of my Macs that has been upgraded to 10.5. The machine has a cd-rw drive, but the drive door won’t open. Can I fix that some way?

Will the machine accept a DVD drive and can I get it (from you?) or is there another method of installing the new OS?

With the introduction of the Quicksilver G4 Apple stopped including a CD/DVD eject button on the face of the computer. Apple had switched to using a keyboard base eject button and with the proper extension in OS 9, that button would eject the CD tray. IF you do not have an Apple keyboard with the Eject button, then pressing [F12] will work in its place, but only under OS X. In OS 9 you had to use a script that is hard to find these days.

Apple included an eject script in the Eject Extras folder on original Quicksilver OS 9 install. This script would eject the CD/DVD tray when clicked on. There is also an eject button in the OS 9 version of iTunes that can be used. If all else fails, you can restart the computer holding down the mouse button and that will force the CD/DVD drive to eject. Here are Apple’s instructions on how to mechanically eject a disk from the DVD drive on a Power Mac G4.

If the drive has failed or is a CD-RW only drive, then you should upgrade it with an MCE internal 20X Power Mac upgrade.

Please also consider that if your copy of Tiger is gray in color, it may be hard coded to the computer it shipped with. Black-labeled OS X install discs work on most Macs, but gray-labeled Apple media is intended to restore computers to original factory condition.

iMac Firewire Ports On Separate Busses?

Hardware / 0 Comments

I’m looking for tech info about the FireWire ports on the Aluminum iMac 2.4 GHz Intel Core 2 Duo.

I am wondering if the FireWire 400 & FireWire 800 ports are on separate busses. We use these machines for editing and are trying to facilitate ease of use.

We’ve had some issues with the current machines we have. All of which are iMac G5 iSights.

The addition of Firewire 800 was a significant upgrade to the Aluminum iMac line. FW 800 opened up a large number of pro peripherals for use with the iMac, making it an alternative to the Mac Pro for some. Although there is one FireWire 400 and one FireWire 800 port, they do share the same bus. In most cases this is not an issue but it could be if your device requires the entire bus to function properly. That is a situation that would call for a Mac Pro with an extra FireWire card dedicated to your bus-hungry device.

PowerBook G3 Screen Going Dark After Startup

Hardware, Laptops & Notebooks / 0 Comments

The PowerBook G3 Series I bought from PowerMax a while ago developed dark screen on startup when the desktop starts. You can light it back up by pressing the screen brightness button after a minute or two. If it goes to sleep it will not awake without a restart.

It had hinges replaced and that seemed to be the start of issue. I checked all the preferences and cannot find any problem.

The machine works OK otherwise. I have all the modules for it and would hate to give it up - but maybe It’s time to find a G4?

It is difficult to be certain, but what you describe sounds like a Backup / PRAM Battery issue. The same issue would also manifest in your clock being reset after you remove all power sources from your computer. Newer Technology makes a replacement battery for your system, part number NWTBATPG3WS. Consider replacing this battery as part of the troubleshooting process.

The other possibility is the sleep reed switch magnet, that indicates that the lid is closed, was not installed properly after the hinges were replaced. This is less likely but it is possible. Damage to the sleep reed switch, or misalignment, could cause a variety of sleeping issues.

Is there a fix for Apply display flicker?

Displays, Hardware / 0 Comments

A friend of mine has a 17″ Apple display, apparently the one around 2001-2002 that had screen flashing or flicker. She said it has one half of the screen is light and the other side is dark. She heard there is a class action suit out there, but more importantly - do you know if they will fix it or is it chalked up as a loss.

Displays, in general, often are not worth the cost to repair. This is true for not only Apple displays, but for any brand of monitor. Three years is the longest that Apple will cover a display’s repair costs and that requires the purchase of AppleCare for the display. Without AppleCare, it is covered for the Apple standard of 1 year. Sometimes Apple identifies higher than average rates of failure in certain products. When that happens they will extend the repair warranty on a product. Those products and conditions are listed on Apple’s exchange repair page.

Of course class action law suites are not listed on that page. This is the link to the Apple 17″ Display Lawsuit you mentioned, which has already ended. The settlement covered a yearly decreasing dollar amount for the repair covering to that three-year mark. As it stands the display can still be fixed if it is just an inverter board, like what is described in the lawsuit. That part (when you can find it) costs about $70 and Labor could run another $45.00 to install the part. The product is marked as “vintage” and that designation could make it difficult for you to find the parts in stock.

It may be better to invest that money in a newer Acer 19″ display.

Macbook Pro Wireless Connections

Hardware, Laptops & Notebooks, Networking, Wireless / 0 Comments

I recently purchased an upgraded wireless card from PowerMax for my MacBook Pro. The new card only has two antenna connections with no identifying marks correlating with the three connections in the laptop, while the old airport card had three that are clearly labeled. The spacing between the two connections on the new card would suggest use of the middle connection is not required, but this is an assumption. We all know what “assumption” stands for. Can you shed any light on this?

I assume (ha!) you are using the Mac Pro wireless upgrade kit to add 802.11n to your pre-N MacBook Pro. In that case there is sometimes an “extra” antenna cable. There are two things to remember when dropping one antenna from a three-cable wire harness. The first is that you want to cap the metal end of the unused antenna cable. The second is that you want to use the black and blue cables with the new card, and cap the grey cable. If the cables are not color coded, the middle cable is the right one to cap.

Are there shorter iMac pedestals available?

Hardware / 0 Comments

I’m about to venture into Mac territory for the first time. The problem is that my rolltop desk opening is the same height as the iMac 20” that I am about to buy. If the pedestal was just an inch shorter, it would be a perfect fit. Are there shorter pedestals available for these iMacs?

Glad to hear you are joining the Mac community! Unfortunately the current 20″ iMac can’t have its base removed easily. The process would require the complete dismantling of the iMac, and there would be no way to stand the Mac up once the base was removed. The 24″ iMac is able to have its stand removed and it can be mounted to a VESA compliant mount kit.

If the new 24″ iMac is short enough without its stand, this may be a good option for you. You could buy a VESA wall mounting plate and attach it to the back of the roll-top desk. The iMac would connect to the plate with the adapter above.

It is not exactly what you hoped for, but perhaps it is just the excuse you need to buy that bigger iMac.

Getting a G3 tower on a wireless network

Hardware, Networking, Wireless / 0 Comments

My wife is a graphic designer who wants to move her old Mac G3/400 Blue & White tower from her office so she can do some basic stuff from home. The only trouble is connecting to the Internet. We live in a small place and it would be ideal if we could go wireless with the G3.

We have DSL at home with a Model 5590 Zoom X6 ADSL 2/2+ Modem w/Wireless router for either 802.11g or 802.11b. The G3 is running OSX 10.3.9, and I know just enough basics to be pretty sure we can make the G3 wireless, but I don’t know enough to know what our best options for internal cards or USB or whatever will work best.

I have been a fan of the Addlogix USB Wi-Fi adapter. It will work with Mac OS X 10.3 or higher, on an open USB 2.0 port. The USB 2.0 port is there requirement and I have heard mixed reports of it working on some USB 1.1 ports. Your best bet would be to get a USB 2.0 PCI card to add wireless to the G3 tower.

TV Tuner For A Macbook Pro

Hardware, Laptops & Notebooks, Media Center / 0 Comments

Do you have a recommendation for a TV tuner (digital) for my Macbook Pro? Would you recommend a TV tuner for my computer over just a portable digital TV?

I am a big proponent of using your Mac for TV watching and recording. Most times I recommend the EyeTV 250 Plus because it has a hardware encoder for recording analog video. In your case you want to watch TV on the road, (figuratively; not when driving I hope), and for that I would recommend using the ultra portable EyeTV Hybrid. It has many of the same features as the 250 Plus but is about the size of a pack of gum. You will not have the internal hardware encoder but the EyeTV Hybrid is USB powered and would work in many remote places.

Both units ship with the EyeTV software, which makes all the EyeTV products shine in the Mac TV market. Both units will need a cable connection or an external antenna. Most TV antenna will work for Digital TV over the Air signals with the EyeTV system but you should look for one that will travel well.

Is there no disk drive in the Macbook Air?

Hardware, Laptops & Notebooks / 0 Comments

I just got a Mac Air, and am I right to believe that there is no disk drive?

If so, I have another question: How are you supposed to import CDs with no disk drive? I understand that you can “share” things by using you other computer, but does it stay on your computer afterwards?

There is no internal disk drive for the MacBook Air but you can get a Macbook Air SuperDrive.The other option is to use the disc-sharing feature to “borrow” the optical drive of a computer on your network. The data does not stay on the computer with the optical drive but instead gets relayed over the network to the MacBook Air. It is a cool feature and works well. Macs that are going to share their drive have to enable “DVD or CD Sharing” in the Sharing section of System Preferences. After that, the MacBook Air can request to use that computer’s optical drive.

How do I get my Mac to recognize my Canon DC330?

Hardware / 0 Comments

How do I get my Mac to recognize my Canon DC330? I have a older model 550 MHz PowerPc G4 Titanium PowerBook running 10.4.11. Will it work if I upgrade to iMovie 8? Will I have to upgrade to a newer PowerBook in order to use new tapeless camcorders? Is the 3″ disc compatible with a Mac or can I only import from the camera via the USB port? Unable to find any info on Canon website and noticed that you sell this camera so thought you might know if it can be made compatible with Macs.

Unfortunately these direct to DVD video cameras are not Mac-compatible, nor do I consider them good cameras. I lost a full wedding's-worth of footage on one of those cameras and swore never to use one again. Years prior, someone filmed my wedding on another direct to DVD camera, I had to make an analog version of the video and then re-digitize it to edit my wedding.

No upgrade to your iMovie will help resolve this connectivity issue. The claim-to-fame for these cameras is that you do not need a computer to edit the footage and trying to put a Mac into the process is a near impossible.

iMac Audio Only Works With Headphones

Hardware / 0 Comments

I purchased a used iMac, but I can only get the audio to work when I’m using headphones.

When my headphones aren’t plugged in, my only choice for sound is Digital Out, which lists the Type as Built-in Output. The settings say that this device has no output controls. When I turn on the computer, I get the tone/chord just fine, so I know some speaker is working.

There is a type of failure, on the combo analog/optical audio ports, that causes it the unit to think there is always an item plugged in. This happens because the port senses that a non-metallic item has been inserted. This is supposed to indicate that an Optical audio jack is in use.

You can try blowing compressed air into the port - but I have seen few reports where that solves the problem. In most cases, replacing the affected ports is the solution.

Mac Pro Printer Serial Port?

Hardware / 0 Comments

Can you configure the new Mac Pro to accept a card to allow a serial port to be established to connect a printer?

I cannot seem to get a direct answer. Some say “yes”, some “no”.

The best way to get Mac Serial connectivity from a New Mac is to use a Keyspan USB Twin Serial Adapter. There is also this option for PC style serial connections.

It is important to know if the printer you are using has modern print drivers for Mac OS X. The connection is just 50% of the printing equation.

G5 Power Mac or 20″ iMac

Hardware / 0 Comments

I have always liked the tower Power Macs and thought that the G4 Power Macs were the best looking machines out there. However: feeling that that they may be a bit slower as an upgrade option I was looking at a G5 Power Mac 2.0 mhz/dual or a new or almost new 2.66mhz , 20′ iMac. I’m still using OS 10.4 and can’t see any benefit to myself with going to OS 10.5. Would you share an opinion on which machine would be the fastest and give the most service. I do very little video, a lot of Powerpoint presentations, and the rest is internet browsing, emails and downloads.

I have always held the opinion that any Intel iMac is the sweet spot for most Mac users. It uses a modern and fast processor, so the next system upgrade is years off. It has more than enough power for basic computer but that allows users to expand and do more, which is why we have Macs.

Will a Sonnet controller work with a LaCie drive?

Hardware / 0 Comments

I have two LaCie d2 Quadra 1TB drive running RAID-1 on Firewire in a Mac Pro 2008. I got a LaCie eSata PCI card and the LaCie drives I installed have problems.
I am considering the Sonnet TSATAII-E4P TEMPO SATA E4P Serial ATA Host Adapter for PCI Express, but in checking the Sonnet site there are cautions about drives using the Oxford chip set and recommendation using a jmicron chipset.I can’t find out what chipset LaCie uses…

My question is will the Sonnet controller work with the LaCie drives?

Have you considered using the Mac Pro’s internal SATA ports via this eSATA extender cable adapter from Newer Tech?

This product works on all Mac Pros and allows you to use the internal SATA ports sitting dormant in your Mac Pro as two eSATA ports. I think this will get you the stability you want without the chipset worries.

Any plans for a matte iMac screen?

Displays, Hardware / 0 Comments

I have an iMac G5 and would like to upgrade to the new 24″ Intel Mac. However, I absolutely refuse to buy ANY Mac with one of those ridiculous high gloss screens! Any idea if or when Apple will give us the option of a matte screen or at least a way to change the hi-gloss one to a matte one? Most professionals will then seriously begin thinking about a new Mac.

A lot of time has gone by and Apple does not seem to have any intention of dumping the glossy “iPhone like” iMac screen. I have heard many complaints about this and I only have two practical solutions. The first would be to buy one of our Pre-Owned Intel iMacs, pre-Aluminum. The other option would be to get a smaller-screened 20 inch iMac and a 23″ Apple Cinema HD Display and run them together. I do this at home and extended desktop works perfectly on iMacs. Make the 23″ display the primary and the iMac with its screen can be the pallet monitor.

Mull it over I think it may be the right solution for you. Remember that you will need an Apple Mini-DVI to DVI adapter cable to connect the two together.

How can I get my G5 tower to shut up?

Hardware / 0 Comments

How can I get this tower to shut up? It's ridiculously loud. The fans are on like high speed or something…I can’t concentrate. Any ideas?

I have a G5 1.8 Dual Processor running OS X 4.11 on 5 GB of RAM.

Sometimes this can be caused by faulty hardware so you should run the Apple Hardware test that came with your computer on the gray labeled discs. You may also want to make sure you have run all the fan-related firmware updates. Search the Apple support site for “G5 fan” and then sort by downloads. It is also just as possible that the thermal sensors are mis-calibrated. The loud fans of some G5 units can be reduced by re-calibration so they do not run constantly. Unfortunately this is something that has to be done at an Apple Authorized Service center. It should be just the cheapest possible charge for labor only.

My Powerbook G4 display went black, what now?

Displays, Hardware, Laptops & Notebooks / 0 Comments

I keep records for the church on a Mac Powerbook G4 and I recently encountered a problem where the display window is black. I did not inherit an operating manual, and I am sure it’s something simple. How do I get the display on?

Well the display blacking out could be a few things. The system could have gone to sleep; you can wake it by pressing the space bar. The battery could have run out of charge. Press the button on the bottom of the battery to check the charge indication lights. If only one light flashes than it is not charged up. You could have also turned the display brightness down. Turn the brightness back up via the larger of the two “Sun” keys. The big and small suns will be printed on two of the function keys.

It could also be a failed backlight in the display, which is a big problem. You can test that by shining a flashlight on the display and seeing if you can see items on the display but darkened.

iMac As A Music Server?

Hardware, Software / 0 Comments

I am glad to see you are taking questions again. I thank you for the tip on using “CMD-F” at startup to use my 2nd Mac as a FW HD. I did not know that was possible.

I have 2 questions for you:
I am thinking of using my iMac as a music server. I want to connect it via Toslink to a DAC. I was told that both the audio input and output (headphone) ports on iMacs double as a mini Toslink connections. Is that true? Looking at my ports I’d say no, but others insist it is true.

I inherited a G4 iMac and connected it to my G4 533 and activated the Networking Preferences. I got it working but I could never get the G4 533’s HD to show up on the iMac. All I ever would see would be the User folders. Yet, the G4533 allowed me to see the iMac HD. The G4 533 is running 10.4.1 and the iMac is using 10.4.11. I made changes to the “Sharing” pref’s on both but no go. That is when I went to the FW at startup you mentioned. I tried everything but could not ever get complete access of the G4 533’s HD via a network connection.

What am I missing?

It is true that many new Macs have an optical audio in/out port. This is activated by the use of a special cable that has a plastic headphone jack on one end and a Toslink connector on the other end. It's called a Mini to Optical Toslink cable.

You can tell if you have this feature by looking in your System Profiler utility. In the audio section look for a S/P-DIF in and out notation. If you have that, then you can use the above cable.

As for file sharing to the whole hard drive, you need to make sure that you are logging in as an Administrator on the box you are connecting to or you can use a utility to give full access to any user account on the system. The application is called SharePoints.

How To Connect Apple TV To Your Television

Hardware, Media Center / 0 Comments

Is “Apple TV” an actual TV brand name of Apple? Or is it just an Apple receiver type component that turns and brand name or generic name TV into an able broadcasting unit?

I am trying to figure the easiest way to use my late model TV (Sony) as a monitor from my MacBook Pro wireless computer. Is it as easy as getting the Apple avi to s-cable and mini stereo jack to RCA?

The Apple TV is a special device that connects to HD TVs allowing you to view your iTunes and iPhoto content from your TV. The correct way to connect your MacBook to the analog ports on your TV is with the Apple Mini-DVI to Video Adapter and the S-Video cable and mini stereo jack to RCA cables you mentioned. You may also use an Apple Mini-DVI to DVI Adapter with a DVI to HDMI cable to connect to the HDMI port on your HDTV, if you have one.

Memory Upgrade For A G4 iMac

Hardware / 0 Comments

I recently came by an original iMac 15″ Flat Panel (”iLamp” G4 - 700MHz, CD-RW), a decent “little” machine that I’m about to upgrade the memory and install a SuperDrive; but while I was getting the parts together decided to see if there was a reasonable CPU upgrade path for this machine.

After searching the web for a while I saw that Daystar Digital once had a product to do just that but it appears they no longer sell it. I’ve looked for other solutions but have struck out so far. Any help?

I have looked around and did not found any residual support for upgrading the G4 iMac's processor. I remember when this process came about and it involved you sending back your old logic board to be upgraded or exchanged. I was never that fond of this because, unlike other processor upgrades, this required the old processor to be unsoldered and a new processor soldered on; risky business in my book. If it is not a socketed processor, it is not upgradable by my standards.

Even without a processor upgrade that is a good computer for the basics.

Best Age To Get A Child A Computer?

Hardware, New To Macs / 0 Comments

My nephew, Ryan, will be four at the end of January. His parents have had Vaios and have always stated that Macs are too complicated and expensive. However, I am working on them, as I have passed them my 60GB iPod, and they have been hinting at me for my 1G iPhone.

My question is, would it be totally stupid for me to get my nephew a used Mac for his birthday? He is very much a boy, and I am prepared for the fact that it will likely break, sooner or later. However, I want him to be far more computer literate than either of his parents, and I do not want him to learn poor PC habits with a Microsoft box. The other issue is that that are in North Florida (Georgia) and I am in the Northeast, so I would not have regular influence.

Do you think it would totally be a waste of my money and a $5-600 computer (iBook?) if I were to get one for him?He has expressed and interest and always wants me to take him to the Apple store to play with the games on the iMacs set up for kids.

I am being totally unrealistic here, aren’t I? I should just put that $5-600 to a new MacBook Pro, shouldn’t I?Do you have a recommendation for what age, in your technical opinion, is a good age to get a child a computer?

This is a wonderful question, one I wish more people would ask. I have found that many parents put little thought into their children’s computer usage. Often the result of this structureless approach is one of two extremes. Some parents choose to keep their kids completely away from computers altogether. Which causes the child to be unskilled with, what has become, a basic tool of our American lives. When the child is final introduced to computing they make judgment mistakes that their more computer savvy peers have already learned to avoid. For instance giving out personal information to stranger online.

The other extreme is the parents that choose to give full access to a computer to a child with absolutely no oversight or support. The best-case scenario for this child is if they destroy the computer before getting into massive amounts of trouble online.

The reason that Parents have these problems is due to the absence of computers from their own childhood. For better or worse we parents tend to draw from our own childhood to guide us in our parenting. Most parents today did not have computers until much later in life and possibly have yet to develop a functional understanding of computers. This is not an option for children living in the industrialized world. So parents need help with the digital side of raising their children. If you are willing to be that person for your nephew’s sake then I would say you are not stupid at all for wanting to get him a computer.

Getting a computer is only the first step. You need to be willing to be the administrator of the computer, or teach the parents. I would recommend sending a computer with Leopard on it so that you can screen share over iChat and make changes from across state lines. Also I would have you make one Administrator account that you use for his parents and your remote administration. Your nephew will have his own user account that you will put the Apple built-in parental controls on. Start with very few privileges. As the child to demonstrate proficiency with the Mac, you can slowly start to open the privileges up on his user account.

It would be best if you could configure the computer completely before sending down south. Test it out logged in as your nephew and make sure that it looks simple and secure. Remember to set the auto login account as his account and make sure his parents do not give him the Administrator user account password.

When it comes to finding a proper computer for him I would discourage you from choosing a laptop. Cheap Mac laptops are great for older children that are allowed to have computers in their rooms. This is because you have to confiscate the computer from time-to-time and this is easy with a laptop. My teenage daughter has a G4 iBook and I have to take it away when she breaks the rules. Younger children need computers with replaceable mice and keyboards. They will get trashed and smaller hands need smaller mice and keys. There are many small input devices available that work well for young children. Any computer given to a young child needs to be kept in a public space, so there can always be adult supervision. An iMac or Mac Mini would be a good choice. A used G5 iMac is close to your price range and the G4 iMac 1GHz would also work for you on the lower end of your budget.

There is much more to think about in regards to rules and instruction for your nephew but this should get you started.

I’ve got MacBook with a broken screen, what are my options?

Displays, Hardware, Laptops & Notebooks / 0 Comments

Currently I am in Iraq so my resources are very limited, I have a 2.4 GHz MacBook with the 160GB hard drive. I dropped the laptop and the screen broke. I want to get a MacBook Pro but I want to get all my pics and iTunes music off the old hard drive. I know it works, I put it in a friends computer. My question is, do they make an external hard drive case I could put the drive in? Or do you know any other way to do this? Also, do you know if I can get back all the music I purchased from iTunes?

You do not have to be in a war zone to have lost a laptop screen to an accidental drop. Most often, I hear about this happening with systems used in schools, but this scenario can bite anyone. There are several positives in regards to Macs with broken screens. In most cases your computer can still be turned on into what is known as Target Disk mode. Hold down the “T” key when you start up the computer. After 30 seconds or so you can let go of the key. After that, you just need to connect your damaged Mac to a working Mac via a FireWire cable. In a way, the Target disk mode turns every modern Mac into an external hard drive.The good news is that when you start a new Mac, you are given instructions on putting your old Mac into Target Disk mode. Once the computers are hooked together, it will automatically move all your old data over and setup the new system just like your old one. Even if your computer can’t boot into Target Disk mode, you can put the drive into an external drive enclosure, or another similar Mac, and move the data over as if it were on your used Mac. I have done this many times and it makes switching Macs as easy as changing a shirt.The other nice feature of your MacBook is that even with a broken screen you can use it with an external keyboard, mouse, and display. This will turn your laptop into a desktop, which is still better than tossing it away. Your MacBook will need an adapter cable to work with a display, and the cable you use depends on the connection on the display. Typically DVI displays are better and they use a Mini DVI cable adapter. Another option is a VGA display adapter.You can use any USB keyboard and mouse you like. I personal like the new Apple Aluminum keyboard and a Logitech wheel mouse.

Optimal RAM For Running Virtual PC

Hardware / 0 Comments

How much RAM is optimal for running Microsoft Virtual PC (7.03) on a DP 2 GHz Power PC G5?

Even though the Intel switch has changed the efficiency of virtualizing a PC on the Mac, virtualization's RAM needs have remained the same. Just like using Parallels or VMware, Virtual PC needs a ton of RAM. The truth is that you can never have too much RAM for increasing the performance of a virtual machine. However, a general guideline would be double the RAM you would want in any one of the operating systems you are running. If your Power Mac runs well by itself with 2GB of RAM, look at taking it up to 4GB to comfortably run the Windows OS next to the Mac OS.

You can use less, but in general that will get you to the optimal position. Use no less than 1GB of RAM to run a Virtualized system on your Mac.

External Hard Drive Compatibility

Hardware / 0 Comments

We have an approximately 4 year old eMac. We have recently been getting messages that our start-up disc is nearly full, etc., etc. Have dumped things we really didn’t want to lose in order to keep this computer alive. We tried to purchase an external hard drive, but ended up with one that was compatible with Mac OS X 10.4.8+. Our Mac is 10.3.9.

We haven’t taken it out of the package, and wonder if you think it might work anyway, and if not, does PowerMax carry an external hard drive that would be more compatible with our computer?

Most external hard drives will work with older versions of the Mac OS, as long as it can connect to the computer. Some drives are only USB 2.0 drives and about half the used eMacs are equipped with USB 1.1 ports. You often can use an external USB 2.0 drive with a 1.1 port but it is slower than what you probably want. Firewire 400 based external hard drives are best for PowerPC Macs like yours. You may have a drive with both. Any time you get a new external drive, you should erase it with the OS X Disk Utility on the computer you intend to use it with. This will make it compatible with whatever version of the Mac OS you are using.If it the drive has FireWire (AKA IEEE 1394) ports or your eMac has USB 2.0, then open that drive and erase it. After that you should be able to start moving your archived files to the drive.

iBook hard drive is maxed out, can I updgrade?

Hardware, Software / 0 Comments

I have an iBook OS 10.3.0 500 MHz Power PC G3 with 128 MB built in RAM and 512 MB added. I searched online and found out that I reached the limit - 640 MB. There are no more slots :( The hard drive has a 9.36 GB capacity and 8.69 are being used - there are 683 MB left.

I have a LaCie external hard drive attached by firewire - 112 GB with 93 GB still available. When I had my iBook updated to Panther I had the operating system and everything on it copied on the LaCie drive in the store just to calm me down for the procedure. I have since added to the computer Adobe Creative Suite and I think I also added a new Microsoft Office and probably downloaded a lot of freeware and stuff. (I already had the previous Adobe software so now I have for example Pagemaker and InDesign both, I also have Pagemill and Adobe Golive. I will never use Pagemaker, Pagemill or Golive again) I added a lot of fonts too. Also, the computer still runs Classic whenever I make the mistake of opening something in an old program.

Anyway - I can’t use Photoshop anymore because it’s too slow. And it CONSTANTLY says the Startup disk is full. Every tiny thing I try to do in Photoshop says that.

I really want to solve this problem. I tried recently to direct Photoshop to use the LaCie drive for memory - I forget where I found that area. But that made no difference.

I am using large files because I’m in school taking Photoshop - the files are too big for my computer I think.

I try as much as possible to store files only on the LaCie drive. One thing I just thought of is I could actually not drag them onto the desktop before opening them in Photoshop and instead put them on the LaCie drive - open them in Photoshop from there and work on them. I hadn’t thought of that - maybe it will help.

Even so, the Mac is completely filled up memory-wise. And most of it is stuff I never use.

So here are my questions for you –1.Do you have any recommendations for clearing out my iBook and having almost everything on my external hard drive?
2. Is it possible to run some of the software from the external hard drive?
3. Are there things that I could get rid of altogether? Like why are there 393 MB of applications in iPod Software Updater from looks like 2005 and 2006 - I don’t update with the Mac I use iTunes on my PC for that and also those are old and outdated aps.
4. Is there an area in the Mac or freeware program that shows you how the Hard Drive is being used - like shows which applications are taking up what amount - like a pie graph or something? Then you can just delete whatever you don’t want anymore?
5. Do people get rid of the Classic OS - or is that impossible?
6. Why does it say the startup disk is full? What is a startup disk? Why is Photoshop using the startup disk? Can I allocate more memory to the startup disk? Can Photoshop stop using it and use the external hard drive?
7. Is there always going to be a slowness issue just because of the “500 MHz” - I just made note of the fact that my PC says Processor Speed is 1.56 GHz. Is that 3x the speed of the Mac?

If I can’t solve this issue should I –
1. Buy a new Mac?
2. Just use my PC and buy Adobe Creative Suite for it and not bother with Macs anymore?

The slowness you are experiencing is the product of your computer's limited processor and RAM, as well as your internal hard drive being full.
The hard drive is the only thing left to upgrade, and it is something you will have to take into an Apple Authorized Service center. A 120GB PowerBook hard drive can be installed into your iBook to replace your current internal drive. You may have to pay extra to the service department to move the data over, but you could also clone your drive using Carbon Copy Cloner and your external drive.

Almost all your problems stem from your internal hard drive (aka Startup drive) being full. In general, you need to have twice the available hard drive space as RAM installed in the system. For you, that would mean having 640 MB X 2 empty space on your hard drive at all times. You can delete the old “System Folder” used by classic and the “Applications (OS 9)” folder if you do not use Classic applications. That may be a good starting point.

Your PC seems newer, and by processor power it probably is over twice the speed of your Mac, but the Windows OS does slow down a system if it's not well maintained, so your actual benefit from switching to the PC could be lost.

Will an Apple Cinema Display work with my Pismo Powerbook G3?

Displays, Hardware / 0 Comments

Will your Aluminum 20-inch Apple Cinema Display work with my Pismo Powerbook G3?It has 1GB of Ram and OS 10.4.11. If no to the G3 Pismo, would the display work with the same Pismo with the G4 upgrade?

Sadly, no, the Aluminum 20-inch Apple Cinema Display will not work with your Pismo G3. It is a shame because the Aluminum 20-inch Apple Cinema Display is a beautiful display, I am working on one as I type this.

The problem is not just your video card and processor, but the type of external video connection the Pismo came with. You have a VGA connection on your Laptop and you need a DVI connection to run an aluminum 20-inch Apple Cinema Display. You would also need a better video card with extra VRAM. It is probably not the best choice for older Macs. There are many LCD displays that will work with your VGA connection.

Resoving A Sleep Issue Through PMU Reset

Hardware, Software, System Settings / 0 Comments

I am having trouble with the sleep feature. Recently I am not able to sleep the computer by any command means then if it sleeps from time, under system prefs. It will not wake, have to restart. Can the PMU be reset on this model? If so where is it located?

Resetting the PMU is a good first step in trying to resolve a system sleep issue. Here is the link to the Apple’s support site PMU reset procedure for most of the PowerPC Mac towers.

If resetting the PMU fails to resolve your problems you should then remove any added PCI cards you have installed. Some USB/Firewire cards will prevent a computer from sleeping properly. If you still have issues with your system sleeping, try removing all non-Apple RAM and peripherals, as this may interfere with the system’s ability to go into the low power mode of sleep.

G3 Mac Hardware or Software Failure?

Hardware, Software / 0 Comments

I have a beige G3 (sidecar) Mac that used a SCSI bus for the internal hard drives. The system will currently not boot, although the raster comes up on the display but no icons. I would like to access data on the hard drives. Do I need to try to get a replacement motherboard, or is there a way to connect the internal SCSI drives to my newer Macs, via USB or Firewire.

It’s not certain that you have a hardware failure that would require a new logic board. You could just as easily have a operating system issue that can be fixed. If you have a Mac OS install CD, then you can boot up off of that and see if the Disk First-aid can fix your boot drive. Also a reinstall of the OS could help resolve your issue. It is a safe bet that if you computer will not startup from a Mac OS X CD that it is a hardware failure. At that point you will need to find a new system that supports PCI cards so that you can move your drive over to the new system. You will need to determine what kind of interface your SCSI drive uses.This Adaptec SCSI card has both types of connectors but it may be more than what you need.I have never used this Startech SCSI card before but it could be an economical solution.Unfortunately I do not know of a good USB/FireWire SCSI drive adapter. Internal is probably your best option.

Troubleshooting Display Issues On a 17″ Apple Cinema Display

Displays, Hardware / 0 Comments

I have a 17″ studio cinema display and it seems to have an “off and on” power problem, USB ports work sometimes. Could it be a bad cord or what?

The Apple Cinema Displays have many cables combined into one connector. Each has DVI, USB, and power wrapped together in a single cable and plug. Although it is a wonderful reduction of clutter, this can create problems.

The first place to check for problems is with the pins in the connector. Look and see if any pin is bent or missing… with that many pins it is possible for one to get misaligned. Provided that the pins look intact, you should next reseat your video card by removing it and then reinserting it. Every feature that runs through the ADC connection also goes through your video card and its connection to the logic board.

If the problem persists, then it could be a short in that ADC cable. See if you can cause and then fix the problem by manipulating the monitor’s cable. If moving the cable has no effect, it is most likely a faulty USB hub in the display. I have seen this before but not too often. In the case of a bad USB hub, it is best to use an available USB port on the computer or get a desktop USB hub

iBook Wireless On The Cheap

Hardware, Networking, Wireless / 0 Comments

I have a iBook (circa 2002) and I would like to get it wireless capable. Is there anything I can do short of paying $1,000?

All iBooks, and most PowerBooks can go Wireless with a simple upgrade card. What you need is an Apple Airport card. There are two versions of airport card for the iBook - you’ll need a G4 iBook Airport Extreme card, or a regular G3 iBook FastMac Airport card.With iBooks, you just flip open the keyboard and plug in the card. Inside your iBook there is a built-in Airport antenna that attaches to the back of the Airport card. After the battery, Airport is the most user-accessible installation on the iBook.