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My Apple Mouse won’t scroll up – only down!
Thursday, September 23, 2010 / Mice, Troubleshooting
This is the second apple mouse I have bought for my Mac. The problem with both of them is they will not scroll down, just up using the little scrolling button on top. What gives?
Thanks for any help you might offer. The old one was wireless this newer one is USB – I disconnected it and plugged it back in but nothing helped.
- Nina
This is actually a dirty scroll ball issue. There is not a problem with your computer or the mouse hardware. You just need to clean the dirt out of the scroll sensor. This is so common that Apple made a demo video on how best to clean your mouse.
- Jacob
November 17th, 2010 at 7:45 am
Thanks!! This worked for me!
November 15th, 2011 at 7:01 am
I have been so frustrated by this happening. This solution is fantastic! It works beautifully now! Thank you.
December 13th, 2011 at 8:54 pm
Thanks for the advice. Worked well for me.