Ask Jacob
Archive for June, 2010
Can you dual boot Win 98 and a Mac OS?
Applications, Dual Boot, Operating Systems / 0 Comments
I have an Athlon XP1700+ based PC, Elite ECS K7S5A PRO motherboard, currently running Win98SE. I now find our niece is getting a MacBook through her high school, and since I am about the only relative she has that is somewhat computer fluent, I would like to find a way to, say, dual-boot between 98 and some version of MacOS that will run on the same machine…any ideas? I haven’t been able to find a definitive answer anywhere…
New hardware is just too expensive…
Thanks!
- Jim
Getting a Dual boot system out of that hardware will not be possible. The Mac OS needs to run on Apple hardware or the brave can attempt to build a “Hackintosh” but you need to have a system with a compatible Intel based processor.
Even If you were to buy a Mac to run the Mac OS and Windows on the same system, you would have to run Windows XP SP2 or higher alongside the Mac OS. Hope that helps answer your question, new hardware and Windows software is the only way to dual boot.
- Jacob
My Home folder icon is missing from my Dock.
Dock, System Settings / 0 Comments
Somehow I managed to remove (delete?) my Home folder (icon) from the Dock. The Home Icon still appears in my various windows and sidebars. Tried dragging the icon from several places to the Dock, but could not get it to reappear in the Dock. Selected the Home icon and went to the pull down menu under File and clicked on Get Info. From that window dragged the image of the Home icon to the Dock. That was successful, except that the icon appearing in the Dock is a FOLDER, not the House icon. Clicking on the folder does give me all the contents of the Home folder,
How can I get the House icon back?
I am the administrator. This problem is on an iMac running OSX 10.6.3.
Thank you for any help/suggestions,
-Russ
I just tried this now, but I will be honest I never knew the icon for the home folder would appear as the house icon if you had it in the dock. I have never placed the home folder there but it works for me. I opened up my hard drive in the finder and went to the Users folder. Then I dragged the Home folder icon to the Dock. After it is on the Dock, you right click on it, or [control] click on it, and select the Folder option under the “Display As” section. It then will display the House icon
Hope that works for you and I think I may keep it on my Dock too.
Jacob
Which replacement Superdrive would you recommend for my MacBook?
Hard Drive, Hardware, Laptops & Notebooks, MacBook, Repair / 0 Comments
Hello Jacob,
The Superdrive on my first gen MacBook died and I am looking to replace it. Unfortunately I’m having trouble finding the exact model number I will need. Can you help?
- Kati
I often recommend the MCE replacement drives, like this MCE Internal 8x SuperDrive Upgrade for MacBook and MacBook Pro 15-inch.
Hope this helps
- Jacob
Quicksilver G4 hard drives – how big can these get?
G4, Hard Drive, PowerMac, Storage / 0 Comments
How big a hard drive will work with my PowerMac G4 Quicksilver?
My dad had a hard drive over 100 GB that did not work in his PC a few years ago, so I know that just because a hard drive fits does not mean it is compatible. I currently have an 80 GB drive.
- Stephen
The original Quicksilver G4 PowerMac towers could only use hard drives that were 128GB or less in size. The 2002 Quicksilver G4 PowerMac tower could take any size ATA hard drive.
If you have a 733, 867 or Dual 800 MHz processor than you have the original Quicksilver. If you have a 800, 933 MHz, or Dual 1GHz processor you have the 2002 Quicksilver and can use larger hard drives.
Hope this helps.
- Jacob
How do I back up iWork, iLife and Microsoft Office?
Applications, Backups, Microsoft Office, iLife / 0 Comments
How do I back up iWork, iLife and Microsoft Office?
I have a computer with iWork, iLife, and Office 2004 (all old versions on Tiger). I will soon either reformat my hard drive or get a new one. How do I make sure that I have all the license files, since it’s been a while and I don’t have license keys any more.
Thanks!
- Stephen
The iLife applications do not have a registration or activation key. Microsoft Office applications store a copy of the activation key in the supporting files so you can get both of those file groups by copying the Office folder and the iLife applications from the Applications Folder. You will also need to Copy iWork applications but you need one aditional file for that to work. Copy this file to your backup media (Macintosh HD/Library/Preferences/com.apple.iWork06.plist ) and then move it back to your drive after the reinstall.
The best way to get this done would be to buy a new hard drive and then use Apple’s Migration Assistant to grab all you applications and files from the old hard drive. Migration Assistant is part of OS X 10.4 or higher.
Hope this helps
- Jacob
Will a G5’s USB card work with a new(ish) Mac Pro?
G5, Hardware / 0 Comments
Jacob I have an old G5 with dead processors and which is basically just a parts machine. Will the USB card (5 plugs) from this old G5 fit and work in the Mac Pro I recently bought from you guys?
Thanks,
- Gary
Most likely it will not fit. Many of the G5 PowerMac systems had PCI or PCI-X slots and your Mac Pro will have PCI Express slots. Some of the very last generation of G5 used PCI Express, so if you had that model it may work. The PCI expansion cards are keyed so they will only fit in compatible slots, so you can check to see if it fits. Just be carful to not force the card in if it does not fit exactly.
Hope that helps
Jacob
MacBook Air Screen Problems
Displays, MacBook Air / 0 Comments
Hi Jacob,
I’m using a 1st Gen Macbook Air and I cracked it’s left hinge the other day, although everything has been running fine.
Today, however, a red glare sort of thing, maybe a hue (I’m not good with the lingo) has appeared on my display and when I move my screen up or down, it goes away momentarily, but if I take my hand away, it goes back to the red tint. I was wondering if you think that the Macbook Air is just completely cooked (I’ve owned it for 2 years), OR, if I take it into the Apple Store (not sure about my warranty), will they be able to do something about it?
Thanks, Ethan
Apple laptops run display cabling through the hinges so hinge damage will quickly start to affect the display cables.
There is probably a short in the display cable from its contact with the sharp edges on the crack. You should take it into the Apple or Mac Store for support and to get a repair quote. It will likely require a new display housing with the display, it will not be cheap if it is not covered by AppleCare.
Hope this helps sorry tot hear about the problems.
- Jacob
How do you connect a Mac to a TV?
How To, Media Center, Networking, PowerBooks, Troubleshooting / 1 Comment
Hello,
I have a Powerbook G4 I am trying to connect to the TV so that I can view and hear any laptop content on the screen. In case you need to know this, the TV is an older CRT TV, Toshiba model CZ36V61.
I did what the tech support person at Apple said. I got a DVI to Video adapter, then connected the yellow RCA cable from the video adapter to the TV yellow RCA port. I then used a Belkin Y adapter, with one end in the headphone jack of my laptop and the two red and white audio RCA cables into the red and white RCA ports on the TV. No picture, no sound. I tried changing through the various TV inputs.
I searched online and found many suggestions to go the the Displays part of System Preferences, and click “Detect Displays,” but when I did this, nothing happened. Apparently the Powerbook is not detecting the TV at all. I also found suggestions to lower the monitor’s resolution, to allow it to show on the older CRT TV. This also did not work.
Any thoughts? I appreciate any input you have. Thanks.
- Ani
Apple’s advice is correct, you should have an equipment list which includes a DVI to Video Adapter , 6ft Audio Cable Mini Phone 3.5mm Male/ 2x Rca Male , and a Tripp Lite Composite Video Gold Cable.
Have you tried playing music from your laptop and then switching input sources on the TV? When you hear the music, you should then be at the proper input source on the TV. After you have the TV on the proper source, try detecting displays again. That should work, if it does not you may want to take the computer an cables over to a friends house and test on their TV to see if the issue is the TV or cable.
Hope that helps,
- Jacob
I need a new Mac that can run GarageBand well. What do you recommend?
Jacob,
I am looking to purchase a new computer and I have been interested in the apple products. I have been a PC user forever but I’ve been told I need to check out thr mac world. My first concern is
1. I use my computer to multitask- with the web, my music, programs, typing papers etc my poor PC is trying its best to keep up. As a teacher now I had been told that Mac excels in this department with GarageBand and other music programs to record and write so I would want that.
My second concern is:
2. Desktop vs laptop- I have been looking at the Mac mini, the MacBook, the MacBook Pro and the iMac but I’m not sure what would be the best buy for me along with what I need it to do. What would you suggest?
-Paul
For a first time Mac buyer, I would recommend a new MacBook. It will come with all the iLife applications, one of which is GarageBand, and it will have a nationwide warranty. A portable Mac will let you take your computer with you where you need it. This is especially helpful if you need to have someone show you how to do something. When you need help it is easier to go to the person for help opposed to trying to lure them to your home.
Also consider adding AppleCare for your MacBook for the three years of phone support as well as extras hardware support.
Hope this helps and welcome to the Mac world,
- Jacob
How can I use an Apple Cinema Display with a new Mac mini?
Accessories, Displays, Mac mini / 0 Comments
Hello Jacob,
I was looking the other day at the latest Mac mini on your site and have some questions. I am retiring a mirror door G4 soon and think the mini 239LL might tide me over for a while.
Can I use my existing Apple Cinema Display 20″ 1680×1050?
I have written 3 books using Adobe CS2. Will I have to upgrade the software to use on the Intel chip set? Other known software issues?
Are there any other surprises?
Thanks,
- Bill
The DVI Apple Displays work nicely with the Mac Minis. If you have a Clear plastic ADC display you will need a DVI To ADC Display Adapter.
I think other than that you should be set to make the switch and use the new Adobe CS Software but you should check the graphics card requirements for the applications you are planing on using. Some features may not work perfectly on the Integrated Graphics cards used in the Mac Mini.
Jacob
My Mac Pro will not power on …
Mac Pro, Power Supply, Troubleshooting / 0 Comments
Jacob,
My brand new Nehalem, which has been running fine since I got it, will not power on – no response to the power button. I tried the SMC reset twice but no luck … Is there anything else I can do?
- Sean
With the unit off, try holding in the power button for a long time until you hear Tone from the speakers. Release the power button and after a short time it should chime and boot. If that fails, than your Mac Pro could have a power problem. For diagnostic sake move it to a new outlet and directly connect the computer to the wall, bypassing any power strips. If it still will not work, then it will need to be looked at by an Apple Authorized service center.
Hope this helps, let me know,
- Jacob
Do Macbook Pros keyboards have issues with the Option key?
Hardware, Intel Macs, Laptops & Notebooks / 1 Comment
Hi Jacob,
I have a 2006-era MacBook Pro, on which many of the keys on the built-in keyboard have never worked, such as volume, mute, etc. all of a sudden, my option key no longer works to toggle thru startup disks…any solutions? I had the keyboard replaced along with the logic board at its one year birthday, but the keys continued to not function properly…no pun intended!
- Sue
I would assume it is not a hardware issue because of the replacement of the keyboard and most times all buttons stop working with hardware failure. It could be a settings issue that is set to ignore special function values by default. In the Macbook Pro System Preferences, Select the “Keyboard” option. Under the Keyboard Tab look to see if there is a checkmark in the checkbox for “Use all F1, F2 etc. keys as standard function keys.” Remove the Checkmark if it is in that checkbox.
In that same Preference window is a [Modifier Keys..] button, click on that button. Then check to make sure that your [Option] key was not remapped to another function.
Hope this helps,
- Jacob
Is a 2006 Mac Pro limited to 500GB storage per drive bay?
Hard Drive, Mac Pro, Storage / 0 Comments
Jacob,
Looking to add more hard drive capacity to my 2006 Mac Pro. I’ve heard I might be limited to 500GB in each bay for a total of 2 TBs. Is that true or is more possible? Also, any brand recommendations would be appreciated. Currently it runs off the base 250GB SATA.
Thanks
- Nancy
Hi Nancy,
There is no drive size limit for SATA based Macs, like yours. You should be fine going up to 2TB in each drive bay. Take a look at our internal hard drives, as we carry both Western Digital & MCE. These brands will certainly fit the bill for your storage needs.
- Jacob
Streaming music from an Airport Express to my receiver.
Networking, Wireless, iPod / iTunes / 0 Comments
Hello,
Will your Monster 6ft Cable – Mini to Optical Toslink for Airport Express/G5 iMac will work for my installation? I want to purchase a new Airport Express base station to stream music from iTunes to my stereo receiver. I have an optical input on the back of my receiver, and just want to make sure this is the correct cable. I plan on purchasing both from you.
Thanks,
- Dave
Yes. If you want to connect iTunes to your stereo receiver the Mini to Optical Toslink cable will connect an Airport Express or Intel Mac laptop to a Toslink port on a stereo system so you can stream music wirelessly.
Have fun with it!
- Jacob






