Ask Jacob
Archive for May, 2010
Which backup drive would you recommend?
I’m shopping for a back-up device for my iMac Core Duo. I understand the faster transfer speeds of firewire and would prefer this type.
The size of my backup is really small; Sibelius music notation files and corresponding PDF files for the instruments. In the last 9 months, I’ve only generated 3.74 GB of material, so a smaller (250GB or even 500GB) is perfect. I don’t want to pay too much for this and have been checking various drives on Amazon, etc.
They all seem to have their pros and cons; LaCie, Western Digital, Seagate, Vebatim, etc. Do you have one you’d recommend?
You’ve helped me in the past, and I hope you can do it again. Thanks in advance…
- Bo
In general I will just end up getting a basic 1TB Lacie drive for my backup drives. I have one of these set as a TimeMachine Backup drive and another for making whole system clones of my computer that I keep off site.
But if you just want to backup small Data files that will total under 8GB per year, look at a LaCie USB itsakey drive.
This will store a years worth of your data and you can easily take it with you.
- Jacob
Would a Mac mini be a decent replacement for a G4?
G4, Mac mini / 0 Comments
Hello Jacob,
I am currently using a beefed up G4 at home and at work. When I got it it was the previous years top of the line. I’ve since upgraded the processor and added RAM, new HD’s and Optical drives on both my home machine and work. I use Photoshop, Dreamweaver, Flash for work, I use Bryce, Lightwave, Garageband and all of the work applications at home.
Would a Mac mini be enough muscle to replace the G4? Also could I run the Star Trek online game in boot camp or one of the other emulators?
Thanks,
- Chris
In general a new Intel Mac mini or refurbished Mac mini is a great replacement for most PowerPC systems. I use one as my primary home computer and can say that I have yet to find its limit.
The only drawback for you will be working with software that was designed to run on a PowerPC processor, it will have to be run in a special environment on your computer called Rossetta. Everything should work, but just may not be running at its full potential speed.
- Jacob
Is a Powerbook G3 usable for email and web browsing?
Hi Jacob,
I have a Powerbook G3 that still works – I presume. I have since had a Powerbook G4 and am now on a Macbook pro.
Is a non-Intel machine still useable for email, browsing and simple writing? Other than slow Ethernet, what issues might come up for using a machine like this?
Thanks!
Meg
For the task of writing, email or documents, the older Macs are still a decent choice. It does not take increasing processor power to record key strokes as text.
The Web browsing aspect though is a different matter. Older computer hardware just is not capable of running modern web browsers and Internet development is now back in hyperdrive, pushing the limits of what you can do on the web. Websites that worked on your browser yesterday may be rewritten for modern browsers tomorrow and older computers will be left out.
If the exciting new parts of the internet are were you want to go, than older computers are going to have a hard time. FaceBook, Youtube, and the like, will want a better computer to display their content. For that you need some processing power, like you have with your Macbook Pro.
Those G3 PowerBooks are old enough now that out Mac trade in program has stopped accepting them as well, so even overclocked a G3’s use beyond a word processor is pretty limited.
- Jacob
Is Mac OSX 10.5 Leopard still available?
G5, Mac OS X, PowerMac, Software Update / 0 Comments
Jacob,
I have a Power Mac PC G5 but 10.3.9 and I need an upgrade to 10.5.
It would be nice to find a copy of Leopard but no one has them or it costs an arm and a leg. I love my Mac and just want to upgrade but others have told me to just buy a Mac Mini and have everything I need without purchasing the upgraded software for my machine. What say ye Jacob? What is a person to do?
Thanks,
- Terri
When 10.6 was released without Power PC Mac support I was recommending that everyone grab 10.5 before it was gone for good. At this point your observation about 10.5 Leopard is correct and the advice to get a Mac Mini is probably good advice.
I have to say that I love may Mac Mini and think it is a good choice for most users looking for a desktop system. We regularly have used Intel Mac minis in stock is you’re interested in keeping costs down.
- Jacob
Is there a way to skip an erroneous driver software update?
Hardware, Software Update, iMac / 0 Comments
Jacob,
The software update runs each day on my iMac 3.06GHz, 21.5in computer. The problem is that everyday it shows the following update available:
HP Printer Drivers Update 2.3 4.8 MB.
I have obviously updated these drivers, but still continue to get the notification. Why is this happening and what can be done to stop the unnecessary repeat notifications?
- Lon
The simple solution is to select the update listed and choose ignore update from the “Update” menu. Assuming your drivers are updated and working for you then it should not cause any problems to skip the update. This sometimes can happen when you download drivers from the manufactures site (in this case HP) and Apple tries to overwrite them with different versions that are not newer or older, just different software builds. This deference prevents the update from fully installing and does not record the newer version in Software Updates records.
I hope skipping it works for you.
- Jacob
If all I really do is email which Apple notebook will do?
Laptops & Notebooks, MacBook / 0 Comments
Jacob,
I’m planning on purchasing a new computer to replace my 13 year old G4. I primarily use this G4 for sending lots of emails, sometimes with pix attached.
Is there an Apple notebook I should consider? or do I need the full size MacBook Pro? Any help you can offer would be appreciated. I run a small business and my business is all conducted by email.
- Doug
I would have to say that the best value Mac laptop is the white polycarbonate MacBook. It is a great system, and the latest version now has a 2.4GHz Intel Core 2 Duo processor. For a little more you get a Aluminum finish and more RAM in the 13″ MacBook Pro.
These machines are fairly similar and should serve you well for another ten years. Hope this helps.
- Jacob
Does my MacBook Pro need a fan to boot properly?
Laptops & Notebooks, Repair / 0 Comments
Dear Jacob,
My Macbook Pro’s (15″ inch; 2.4ghz, 2008) left fan was making a lot of noise. I am out of warranty, so I opened the laptop to see what was wrong. The fan died and has lost all the blades (computer is still taken apart right now).
Until I buy a new fan, can I disconnect the cable that powers the fan and run my computer without it – does my MacBook Pro need a fan or will that prevent the Macbook Pro from powering on or prevent anything else in the computer from running correctly? I understand it will heat up on that side, but I wouldn’t mind that if it were the only thing that would happen since it doesn’t have the blades anyways, and its only making noise right now.
Thank you for your help.
Ronald
The MacBook Pro will boot up without the fan connected. The temperature sensors on your system will keep an eye on the temp and shut you down if it gets dangerous for the components. Just save often and keep an eye on the heat. If you let the heat rise to much it may shorten the life of your MacBook Pro Battery and hard drive, not to mention the remaining fan will spin full speed to compensate.
Good luck
Jacob
Can my Mac cube support a 23 inch Cinema display?
Cube, Displays, G4 / 1 Comment
Jacob,
I am trying to connect a 23-inch Apple Clear Acrylic Cinema HD Display to my G4 Cube. I suspect that I need to upgrade the graphics card. The Display’s power light illuminates, but the Display fails to illuminate at all. Since the G4 Cube has worked fine with my 17-inch Clear Acrylic Studio Display, I believe the graphics card is working, but incapable of supporting the 23-inch HD Display. Please advise what options PowerMax has available to resolve this issue, if it can be resolved.
Please be advised that both my 17-inch Studio Display and 23-inch Cinema HD Display both utilize the hard-wired Apple Display Connector (ADC) and the sole cable and connector for video and other services.
Thanks,
Kenn
Yes you are correct that the Apple Cinema HD Display 23″ will require a better video card than what your Cube has.
That display needs an ADC connection from a card with 32MB of Video RAM. It is likely that your video card is underpowered for that display. Replacement parts are hard to find, we do not have any, but you may be able to find a card from a high end Cube for sale online.
Hope that helps
Jacob
Is there a way to fix a MacBook Pro power supply?
Laptops & Notebooks, Power Supply / 0 Comments
Hey Jacob,
Is there any way of fixing an original apple power supply?
Yesterday my 17″ MBP crashed out of the blue. I have to add, a few days before the battery went dead. Perfect timing! To be sure it wasn’t a internal hardware issue I used the power supply of a 15″ MacBook Pro and everything was fine. So instead of buying a new battery and a power supply maybe I can save some money by DIY.
Do you have any advise for me?
All the best,
Jean
I am sure that there is a way to fix an MacBook Pro power supply but I would not advise it.
I am the same type of person you seem to be. I will bust out a soldering iron instead of my wallet most times. Occasionally though, I just do not want to risk potential damage from a DIY project. For example when maintaining my car, I will not work on my own tires or breaks. This is because I value professional and inspected work when it comes to keeping me on the road, and stopping when I need to.
Just like tires, the computer’s Power Supply is where the “Rubber Meets the Road.” It is where the outside world connects to your computer and, just like a bad break job, errors in the repair can be costly. In general you will probably be able to make the repair and get a working power supply, but it is possible that a safety device will not get fixed and a power spike could damage your equipment.
In this case I would encourage you to buy a suitable replacement. To be honest I would not know how to advice you, as I have never attempted that repair before.
Hope this helps.
- Jacob
I’m having trouble adding music to my iPod. All I get is “unknown error 69.”
I am having problem putting music on my iPod. it keeps saying that here is an unknowen error -69 any chance you could tell me what to do ??
John
In general the first step in troubleshooting an iPod problem is to reformat the iPod and take it back to the original factory config. Make sure you have backed up your settings in iTunes first and that you still have all the songs and applications in your iTunes library.
To format your iPod, connect it to your computer and select it in the iTunes Device list. Then under the Summary tab select the Restore button and confirm that you are going to delete all data on the iPod. It will download the latest software for your iPod and then install it, it may take some time. When it is done, you can try restoring your setup from the last backup you made.
However before you go to this extreme, you may just have some file problem crashing the transfer process. If the problem is just seen during the iPod sync process you will need to remove the problem file from your iTunes library. This problem can be caused by a corrupt MP3 file or some other issue with the song files. Here is an Apple article on how to locate the offending iPod files and remove them.
Hope this helps,
- Jacob
Wireless for Mac G5 – can I do this?
G5, How To, Networking, Wireless / 1 Comment
Jacob,
I have a G5 Power Mac 2.7 system in the basement. Sometimes it sees my Airport express from upstairs … sometimes doesn’t. Can I make my G5 tower wireless?
- Mike
All, but the last model, need a Power Mac G5 wireless antenna connected to the back of the case.
You need to make sure that G5 antenna is connected to the Airport port on the back of the unit. It can be put into the Bluetooth port by accident, or it sometimes is missing altogether. Both problems will cause poor wireless performance. If you plan on making the G5 wireless – and have the “T” antenna installed correctly – you can try to adjust the angle of the “T” so that it get the best signal quality. Try using the Kismac OS X wireless tool to get a more detailed view of your wireless signal strength.
Hope this helps – good luck making the G5 wireless!
Jacob
Backups, Networking, Storage, Time Capsule, Wireless / 0 Comments
Dear Jacob,
I’ve seen much on the web that complains about setting up an Apple Time Capsule. What is your opinion? Does it deliver? Is it a good option for getting my wife (who deals with plenty of large image files) backed up and connected to extra disc space?
I think the Apple Time Capsule is a good solution for people who are using laptops and stay wireless 80% of the time.
The largest issue with backing up is remembering to do so. Time Machine makes backup easy and automatic. However, a small subset of people who never leave a computer at the desk long enough to backup to a USB drive were not being protected by Time Machine. Those people need the Time Capsule so that they too can take advantage of Time Machine’s automatic backup.
If you have a desktop, or leave your laptop connected to external devices on a desk for a few hours a day, you would be best served by using a directly connected external USB hard drive for your backups. The Airport Extreme base station will allow you to connect an external USB drive for network file storage. That drive will be accessible from the network or you can always connect it directly to a Mac and retrieve the data if one day your Airport fails. If the drive in your Apple Time Capsule fails it’s harder to get access to.
Hope that helps you make a decision,
- Jacob
My 27 inch iMac fell and the case is bent. Can the glass be replaced?
Displays, Repair, iMac / 0 Comments
Hi Jacob,
My girlfriend and I awoke in the night to the sound of the table with my new iMac 27 inch on collapsing, the Mac landed face-down on the floor.
The glass screen has shattered and the metal casing has warped in a couple of places. Somehow it took the wireless keyboard with it, which is now bent in the middle.
After about an hour of panicking I thought, hmm, I wonder if it still works, so plugged it back in and it sprang to life. The display is perfect, I can access all my files, airport, speakers, cd drive…all good. The keyboard has bitten the dust though, so I’m using my old PC one.
Basically what I want to know is, can the glass be replaced? Would I be without it for a long time, and the big question, is it going to cost a lot to fix?
Thanks very much for your help,
- Oliver
The glass can be replaced easily, it is held on with magnets. However, there could be a problem if the bend in the case prevents the replacement of the glass. If the glass can not lay flat on the case, it may cause it to crack or let dust in. The glass for a 27 inch iMac should be $120-200 to replace but again the bent case is the X factor.
Bring it into a service shop for a better estimate of the work needed to get the glass replaced.
Hope this helps
- Jacob







