Ask Jacob
Archive for November, 2009
Does my Powerbook need a new battery?
G4, Laptops & Notebooks / 0 Comments
I haven’t been using my Powerbook G4 1.5 ghz 15-inch for a while since buying a new iMac. I powered it up recently (with adapter) and noticed that the battery isn’t charging. Date and Time required updating. I opened up Date and Time and fixed that. I launched G4 Updater and the program keeps quitting. I then reset the PRAM and PMU as mentioned in a recent letter to no effect. When the computer is plugged into the adapter it works fine.
Do I just need a new battery? The notebook is roughly four years old with a second battery. The original was recalled a year later after purchasing.
Thank you.
- Joel
A new battery would probably be the next step after resetting the PMU without success. But before you plop down some big cash, does the PowerBook retain date and time if you remove the battery and power supply from the laptop? If it still looses the time, you could have a faulty backup battery that should be replaced. In rare cases, a dead
backup battery will block a main battery from charging. This battery is internal and takes some technical skill to replace.
You can buy the part from We Love Macs if you want to attempt the repair yourself.
Another consideration should be your Power Adapter. Make sure you are using the proper Wattage power supply for your PowerBook. You need a 65W adapter for your PowerBook but some earlier models used 45 Watt and some replacement adapters don’t provide a full 65 Watts. An underpowered adapter will not charge your battery.
Otherwise you can get a replacement PowerBook battery and that should fix your issue.
- Jacob
Why isn’t one of our networked computers syning its calendar?
We use BusySync for syncing all of our calendars. This morning 3 out of the 4 computers are synced up to date but the 4th computer is not communicating with the other calendars. What the other 3 are entering on their computers is not going on the 4th calendar nor what is entered on the 4th computer going on the other 3 computers. I tried shutting down and re-starting but that didn’t seem to solve the problem.
I thought that maybe it was because the 4th computer is wireless but our other wireless computer is okay. Any suggestions?
If you using the Sync with Google Calendars feature of BusySync Google limits the number of concurrent connections to a standard account. To test you could shutdown the working computers and then restart the one that is not updating. See if it starts syncing. If it does maybe you can limit the number of Google Calendar Synced clients and have everyone else just use the LAN sync feature of BusySync to get the data from the Google Calendar Synced systems.
Let me know if that helps,
- Jacob
How can I max my white iMac’s RAM?
What are my options for increasing my white iMac RAM to 2GB or more? Can I replace one of the 512MB modules with a 2GB module and end up with 2.5GB? What is the maximum RAM I can install in this iMac?
Thanks,
- Bill
The white plastic Intel iMacs can accept 3GBs of RAM via one 1GB chip and one 2GB RAM chip.
And in case you just want to max out the RAM, here is the link to a 1 GB chip.
- Jacob
Why has iTunes stopped accessing all the songs I have received from friends?
iTunes suddenly stopped accessing all the songs I have gotten from friends’ computers. Why is this? Every time I click on one of the songs, a window comes up that says the file cannot be located. This seemingly happened for no reason.
- Krysta
That message typically indicates that the files have been moved form the library or their original source. That source can be an external hard drive, iPod in disc mode, CD/DVD, or even a network mounted drive. To make sure your files are actually in the iTunes Library, you need to change a iTunes preference setting. Go to the “iTunes” menu and down to Preferences. In Preferences, click on the “Advanced” tab. Now mark the Checkbox for both “Keep iTunes folder organized” and “Copy files to iTunes Music folder when adding to library.”
Those changes will make sure that your music shown in iTunes is actually on your computer. If you received the music files via a CD/DVD, you will need to re-add them to your iTunes library by reinserting the disk and using the “Add to Library…” item from the File menu. Then just select the disc and add all the files.
- Jacob
Can I put the drives from a G4 466 Power Mac into a Quicksilver and run OS 10.4.9?
G4, Hardware / 0 Comments
I currently have a G4 quicksilver Dual 800 (purchased from PowerMax refurb). It is exhibiting what I suspect to be a failing motherboard. I may have access to a working G4 466
chassis which simply doesn’t have a startup drive. The question: Can I install the 2 internal drives that I have in the Quicksilver and put them in the 466 and have a running OS 10.4.9 machine? Using specs from Everymac.com, it appears that they share the same type of memory. And it seems that the type of drive is the same, except the 466
shipped with a 5200 rpm drive, whereas the QS shipped with a 7200 rpm drive.
Any thoughts? I am simultaneously thinking about buying a refurb G5 from you guys.
Thanks,
- Harry
The 466MHz Power Mac G4 (Digital Audio) was technically very close to the 1st generation of Quicksilver G4, so you should have no issues moving your older drives over. The RAM and hard drive bus are the same between the two models.
Jumping computers should work well for you, except for the drop in processor speed and the reduction of overall processors.
- Jacob
What are my options for an external G3 iMac CD/DVD drive?
Hey Jacob!
I just bought my first machine used for 10 bucks and guess what?! Its super cool and super old. Its an iMac G3 in the original bondi blue running on OS 9.1. Is there a chance that this tech-savvy-less, Mac pea brain hairstylist can burn cds and dvds from this beautiful piece of history? Word on the net is that you’re the one who’d know. Can I purchase an external/internal cd/dvd burner that’ll work for this beautiful dinosaur?
Please tell me what me has to do. My utter respect and adoration. Peace, love, and a lifetime of great hair days to ya. Cheers!
- Patrice
The original Bondi Blue G3 iMac was a revolutionary computer and set Apple back on the proper track. Unfortunately this computer is limited in how expandable it is. The later iMacs with FireWire ports make them much more expandable via external hard drives and external DVD burners. This is not to say that your iMac will not do more, it just means that you are limited to USB 1.1 compatible devices for your upgrades or replacing internal parts.
CD burning will be your limit to optical drive upgrades because an average DVD is larger than your 4 GB hard drive. You could not even store enough data on your drive to burn a DVD. You can easily burn CD-R discs by replacing your internal drive. MCE Tech used to make a replacement G3 iMac CD drive and they may still have them in stock.
Here is the installation guide for that G3 CD drive, not tough but make sure you are OK with the process.
Beyond that the people over at Low End Mac can be a great resource on learning about you beloved “piece of history.” Of course any time you have a upgrade question just give us a call, we would love to help.
- Jacob
What is the best way to connect both a MacBook & MacBook Air to my receiver?
Years of buying Macs from Powermax and Maiya Kennedy. Great help, great service. I bought a MacBook air in November or so, and my wife bought a MacBook several months ago, I ordered a “mini-dvi to hdmi” connector only to find out that the Apple Website has the mini divi connector shown in the Macbook Air specs when in fact it is a “micro DVI”.
So, I will need to return the connector “mini” for a micro, but nobody makes a micro dvi to hdmi I want to connect either of the Macs to our receiver which has HDMI inputs as well as S video
and separate audio rather than connecting directly to the TV (download movies via iTunes and play them on the home video set-up.) I’d rather go via hdmi, but if not, then which micro dvi to connector is the best choice?
Nowhere is it written what the dvi output is- what type of output it is- analog, digital or dvi-i. I would like to use the micro-dvi to dvi connector (as in Apples) and then use a female to female dvi gender connector so that I can then plug it into my male dvi to hdmi cable and then to the receiver. Way too many connectors, but I hate to keep buying cables. The dvi to HDMI cable is left over from my MacBook Pro trade of November.
Can I do this? Apple’s website is useless on this issue and they can’t even get their mini or micro labels correct.
Thanks,
A. Scott
You are on the right track, you only need the Apple Micro-DVI to DVI Adapter to connect to the other end of male dvi to hdmi. Then it will connect to the cable you already own, like this HDMI/DVI cable and connect to your home theater.
All these adapters can drive you crazy, but at least Apple as standardized on a single Mini Display Port for all new Macs, even the 2008 MacBook Air model uses it. If you ever get one of those you will need this Apple Mini DisplayPort to DVI adapter.
Both adapters have female ports so the mail DVI connector will hookup.
- Jacob
Do the new MacBooks have an accelerometer to protect the hard drive?
Laptops & Notebooks / 0 Comments
Hey Jacob,
I am planning to buy a MacBook, and I was wondering does it have one of those hard drive motion sensors which keeps your hard drive safe in case of sudden movements.
THANKS!
- Abdel
Yes all Intel Mac Laptops have accelerometers in them that can “Park” the hard drive heads, in the event of a drop. For the best shock protection, consider a Solid State Drive (SSD). They do not have any moving parts in them to get damaged in an impact accident, and a SSD will operate your Apple computer at lightning fast speeds.
- Jacob
How can I delete the music on my iPod and add new music?
Dear Jacob,
I’ve got a question for you and hope it doesn’t sound stupid but this is new to me. I’ve got an iPod and the music on it, and I want to know how I can delete the old music and put on new music. I have no idea how I can go about it.
- Mary
It is not a stupid question as it is not always obvious how your music is place on an iPod. The iPod can only be managed by the iTunes application on your computer. Once you have iTunes stocked with encoded music from your CDs and purchased music, you connect your iPod to the computer.
The iPod will show up as a device in the left had section of the iTunes window. You can then select the iPod and set the way you want music to be synced to the iPod. Depending on the size of your iTunes library and the capacity of your iPod, you may be able to have all your music on the iPod, or just some Play Lists if your library will not fit on the iPod.
Make sure you have the latest version of iTunes. And watch these videos showing you how to manage your iPod.
What are your opinions on the best camcorder for a Mac user?
Hi Jacob,
I’m writing to you for ask an opinion, look I wanna buy a HD camcorder and have 3 options, could you please tell me your opinion about:
- Sony HDR-XR520V
- Canon VIXIA HF S10
- Panasonic HDC-HS300
I’m confused because I really don’t know about lens, CMOS sensors, etc. I hope you can help me.
With best regards,
- Nicolás
The Canon camera is probably the most Apple computer friendly camera of the three you are looking at. This could be because Canon does not make any competing computers with the Mac. Check out this Canon VIXHA.
Like many of these HD camcorders, the VIXIA has a decent still camera included in it, and comes with Mac specific software tools to get good images off the camera. It is also a full HD camera with the trusted optics from Canon. I own an Canon Digital SLR camera and am fairly impressed with the optical performance of their lenses. Most user reviews are positive on this camera and it seems to be built off some solid standards. It is often a good idea to avoid cutting edge sensors or recording formats. Otherwise you end up acting as a beta tester for the new technology.
This should be a solid HD camera for you ad your Mac computer.
- Jacob
Can you charge a standard MacBook with a MacBook Air charger?
Hardware, Laptops & Notebooks / 0 Comments
Hi Jacob,
Hope you can clarify whether it is possible to charge the MacBook using the 45w power adapter (for Macbook Air)? I want to share my mate’s 45w power adapter. Any downside in using the lower wattage adapter?
Please advise.
Thanks and regards,
Lincoln
The lower wattage of the MacBook Air power adapter will let your Unibody MacBookrun. It will not recharge the battery with the MacBook running though.
Your MacBook has a 45-watt battery and that 45 watt MacBook Air adapter will just provide enough power replace the power that would have come from the battery, but that is it. To charge the battery you will need to have the proper 60 watt adapter or, completely shut down the system so all power can be used to charge the battery.
- Jacob
Can you put a fully configured hard drive from a MacBook into a MacBook Pro?
Hardware, Laptops & Notebooks / 1 Comment
I just replaced a MacBook with a MacBook Pro. Is it possible to swap the fully configured hard drive from the MacBook and put it into the Pro? I ask this because it is faster than the one that comes in the Pro (7200 vs 5400 rpm), it is the same size, and it already has a Bootcamp partition that I’d hate to have to start over with. I know I can use Winclone, but I thought this might be a convenient solution. What do you think?
- Michael
You should be able to swap that SATA hard drive between MacBooks. Make sure that you have the latest OS installed on the MacBook’s hard drive before you install it on the MacBook Pro, and be prepared to use the OS X install disk that came with the MBP. You probably will not need them but you can always do an Archive and Install if you experience any issues. Both the MacBooks, and the Unibody MacBook Pros, make it a trivial job to swap out hard drives.
Do not be too surprised if Windows needs some driver updates after the swap though. The Mac OS is portable but Windows often chokes on a hardware transplant. Have the Mac Boot Camp drivers handy.
- Jacob
My G5 Power Mac is having trouble detecting a display through my KVM box
Displays, G5 / 0 Comments
Hi Jacob,
The Quad Core G5 that I purchased from PowerMax is a gem – only problem is that I cannot connect it to a 28″ I-INC HDMI digital display to share with my Mac mini.
The Mac Mini with its built-in GFA graphics connects fine through the USB DVI KVM box. It seems that the GEForce 6600 card in my Quad Core seems to be having problems detecting the display through the KVM box. Works just fine via direct connect – bypassing the KVM box. The Box did work OK with my old G4 with a ATI Radeon 9800 Mac Edition via DVI.
I suspect that the KVM box (LINKSKEY 212ASK) is the culprit. I found a refurb. ATI XT1900 cards for Mac on ebay as an alternative graphics card which I am hoping will work with my present KVM box. I use the Mac mini to run wintel apps, but I have a ton of PPC and Classic apps (Including PPC Photoshop). The G5/MAC MINI combo is an ideal solution for my needs. Any thoughts would be appreciated.
Thanks for your time,
- John
I do not have personal experience with that brand of KVM but I know some KVMs will have problems passing along settings data to a Mac. When you power on the G5 Power Mac, you have the KVM switched to its port right? In many cases that is essential for the video card to find the proper resolution.
Aside from that, it should work. Please let me know if the other video card makes a difference.
- Jacob
Any ideas on how I can repartition my WD MyBook for my Mac?
Backups, G4, Hardware / 0 Comments
Hello Jacob,
I have a G4/800 256/40/CD-RW/Radon upgraded with OS 10.4.11 Tiger plus 512 MB RAM, and superdrive. I want to hook up a WD My passport Essential 320GB to it to back up my hard drive. It shows up in the utility list but I cannot partition it and get an error message This new WD Ext HD works with my friend’s PC and up at the nearby college on their much newer Macs.
Any ideas why I cannot get it to work with my Mac?
Thank you,
Cynthia
You may need to repartition it through the Partition tab in Disk Utility.
To repatriation a drive, select the drive (not the indented Volume) that you want to erase and click on the Partition tab. Change the Volume Scheme popup menu from “Current” to “1 Partition.” Click the [Options...] button and set it to use the “Apple Partition Map.” Then give it a name and click on the [Apply] button. One more click to say that you understand all data will be lost on that drive and then it should work fine for your Mac computer.
It will not work on PCs after that though, it will be a Mac drive.
- Jacob
My daughter’s iPod went though the washer – can it be saved?
My daughter has a 3rd generation iPod nano silver 4 GB and it got put through the washing machine by accident. Is there any hope of repair or do we need to just get a whole new one for her?
The earbuds work just fine but so far nothing is working with the iPod. I didn’t know if we had a shot of it working if it dried out completely or if the water would ruin the internal components. Please help me out! I’m feeling horrible about it.
- Timon
It is unlikely your daughter’s iPod nano will come back from the dead. The wash is a thorough killer of the iPod family, particularly the batteries. The best bet is to dry it in the windowsill, on a sunny day. That should get it warm enough to cook out the moisture without further damaging the electronics. After a day of drying try connecting it to a computer through the docking cable. Then see if it will power on. Even if the battery is dead it should still work off the USB power. If you see nothing it will probably mean you need a new iPod.
If it does turn on then try to charge the battery. If it does not charge, there are battery replacement options. Some sites offer repair, but those could cost as much as just replacing the unit.
- Jacob


