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My iPod Won’t Play - Help!
Monday, February 2, 2009 / iPod / iTunes
I have been playing my iPod since May of this year as it was a retirement gift. Today, when I pushed play, nothing happened. I attempted all of the tips on the enclosed info but nothing happens. I now am hooked to the computer to try and fix it. I need some advice.
Thanks!
Glenn
In many cases restarting Apple iPods will fix this issue. Do this by toggling the Hold switch on and off. Then press and hold the Menu and Center (Select) buttons simultaneously until the screen flickers and the Apple logo appears. Assuming you have tried that and now need more help you will need to go to the computer. As a general fix all for an iPod you should try a complete Factory restore. This will wipe all the music off of the iPod and then take it back to its original conditions. You can then copy all your songs from iTunes back to the iPod.
Here is a link to Apple instructions on restoring your iPod.
If this fails to revive your iPod you will need to take it in for service or contact Apple for mail-in repair options.
Hope that helps,
Jacob


March 16th, 2009 at 5:07 pm
Thanks Jacob, I went through 5 pages of google searches with no help until I found your advice, worked like a charm. Thanks
June 28th, 2009 at 5:46 pm
Jacob,
Thanks mate. That worked like a charm.
Pete