Ask Jacob
Archive for April, 2008
Permanently Docked Window
Intel Macs, Mac OS 9 / Classic, Mac OS X, Software / 0 Comments
Apologies for this bothersome question- all Finder windows are closed and yet a window from an external firewire minimized there won’t open or be tossed out as with other items I steadily remove from the dock. How can I get rid of the unwanted minimized window in the dock? Unmount the drive? Thank You in advance for your time.
800mhz flat panel iMac 10.4.11 Tiger
There is a little command you can type into the Terminal that will restart your dock. Anything that is minimized on it will be kicked off. First, open the Terminal application, it is in your Utilities folder that is in the Applications folder. When Terminal is open, type this text: “killall Dock” without the quotation marks. Press the return key and your Dock should disappear for a moment. When it comes back up you should have nothing on it except saved shortcuts, the trash, and applications.
Uninstalling software on the Mac
How do you uninstall applications, software programs on a Mac? It can’t be as simple as drag and drop from the applications folder to the trash can…???
Uninstalling a program on a Mac can be as simple as dragging an application to the trash, but it’s not always the case. One of the great advancements of OS X was in how it compacted the Applications into one location. This is done by a little user interface trickery. An application, in the Applications folder, is really a folder not a file. If you right click on an application, you can select “Show Package Contents.” This will reveal a secret folder listing of the files that make up the application. When you double click on the application’s icon, it sends a shortcut call the the executable file inside the folder that then starts the application running in the OS. So when you drag an application to the Trash, you are actually dragging a folder of files to the trash.
Now most every application will also have a preference file each user that starts the program. This is not a part of the application but it is created by the application to track the individual changes you make to the application. These are not removed when you delete an program from your Mac. They are small harmless text files, and do not need to removed.
Just because an application contains most of its internal resources in the hidden folder, does not mean that that is all that gets installed. Some applications need to install drivers or helper programs. These programs are much harder to install and a good software engineer will include an uninstaller script to run. This is often part of the disk image or included on the Install disc. If an uninstaller is not included, then you can often find all the pieces by searching in the Finder for the program’s name and the company name that released it. Then you can drag those found files to the trash, but be carful and wait a week before you empty the Trash.
A good way to figure out what you need to do when removing a program is remember how you installed it. If you just dragged a file from a disc to the Applications folder to install it, then dragging that same application to the Trash will delete. If you used an Installer, you will want to look for additional installed pieces of that application.
Upgrading a G5 Tower’s video card
Hardware, Software / 0 Comments
I want to upgrade my video card for my Power PC G5 Dual 2 GHZ model. I bought this model 2 years ago and it came with the GeForce FX 5200 with VRAM 64MB. I am doing a lot of editing in Aperture and it is really slow. Please help, let me know what is my best option.
This is a common problem for Aperture users. Almost every aspect of this program depends on a good graphics card. Unfortunately because of the shift to Intel-based systems, with their PCI-e Graphics, the PowerMac G5 owners are being shorted on upgrade options. Video card Makers are just not focusing on AGP video cards. You still have an option though. The ATI 9600 Pro 256MB is on the Aperture recommendation list and is still available for your AGP based computer.
http://www.powermax.com/parts/show/h79810
http://www.apple.com/aperture/specs/
You might also think about upgrading to Aperture 2.0— a much snappier program. A worthwhile upgrade.
Western Digital Drive problems
‘ll give you a basic run down of what I’ve done in setting up these drives. The main question is why does one of my new 120 GB drives show only 1.6 GB free as assigned to its icon on the desk top?
I added one new WD120 HD into the rack above the original (dying) hard drive. Using Carbon Copy Cloner transfered old hard drive to new HD. Removed both drives, put new drive
in position of original drive, then added additional new drive in rack directly above the new master drive. Initialized both drives. A third drive is an external Lacie 250GB.
After copying the hard drive and installing the 2nd drive I ran Disk Warrior on all three drives. The cloned drive was 25% out of order which I repaired.
I went to Western Digital’s web site and read about master/slave protocol and also cable select protocol, and something about a jumper block inseted into the pins on the hard drive.
My only though has to do with how Western Digital pins their drives. When a WD drive is set as a Master drive with no slave drive present, there are no jumpers. When you add a Slave drive to the ribbon cable, you need to change the Master drive’s settings by placing a jumper on the center row of pins. For the Slave drive, the jumper setting is placed on the next row over. One step closer to the power plug. Refer to Figure four in the PDF at this link:
http://www.wdc..com/en/library/eide/2579-001037.pdf
Also note that the drive on the bottom of the Hard Drive stack, in a Quicksilver, is the Master drive.
Making the best of older Macs
Hardware, Intel Macs, Mac OS X, Software / 0 Comments
Someone recently gave me a G3 desktop and a Power PC desktop.
These machines are old but still working.
I don`t want to toss them out if something can be done with them… the 7300/2000 seems to be running the best (faster) it has 385 mb of memory installed; how much could I max the RAM out to? And will the RAM from the G3 fit ?
I have fond memories of both beige systems. In theory, the G3 Desktop should be faster than the 7300/200 Power Mac. It’s possible that the 7300 had a processor upgrade over the years. That could easily make it faster than an un-upgraded G3 Desktop. Look at the System Profiler under the Apple menu to see what processor speed you have.
The 7300 could support 1GB of RAM via 8 128MB chips. It is probably OK to aim instead for 512MB via 8 64MB chips.
http://www.powermax.com/parts/show/r-d-64
This RAM for the 7300 is different than the RAM in the G3 Desktop. The beige G3 Power Macs used PC66 SDRAM and would only support 768MB total RAM via 3 256MB chips.
http://www.powermax.com/parts/show/r-g3-256
Changing a G4’s case
Can a Power Mac G4 MDD or Power Mac G4 AGP/500 be fitted with a new computer case mod, as with PC’s? I would like to purchase the a Mac from Power Jacob, but I really don’t like their looks. I’m tired of Windows-based computers.
Macs can be modded and many people are passionate about redesigning their Mac. We have a few of those people on staff here. The nice thing about the B&W G3 towers and the PowerMac G4 towers is that the plastic shells come off. Underneath is a metal case, in a mostly rectangle form. That metal can be died, painted or polished to meet your tastes. For many years my work computer had no plastics on it. That was not a style issue though, I took them off because we needed the plastic pieces to fix a customer’s computer.
The MDD G4s do not look as smooth on the outside if you remove the plastic, but they do have some cool metal structures that protrude. Also, you can remove all the internals and place them in a different case altogether. Unfortunately, you will have to move standoffs and cut new port openings to get a Mac Logic board to fit in a PC case. It is better to start with the bare Mac case and add to it.
Macbook Pro burning problems
Hardware, Laptops & Notebooks / 0 Comments
My Macbook Pro Failed to calibrate laser power level for cd media. What do I do ?
That MacBook Pro disk burning error message can cover a few problems. The “Failed to calibrate laser power level” message was meant to indicate that your CD/DVD burner was unable to find the right settings for the blank media you are using. So the first thing to try is different blank media. Do not test with other disks from the same group or spindle, but instead try different brands of CD-R banks. Borrow or trade some blank discs with friends for a good crosscheck of media. See if your blank discs work in your friends’ computers and see if theirs work in your MacBook Pro. If you fail to burn any CDs in your MacBook Pro, regardless of how many different brand discs you use, it is probably is a drive or driver issue.
Some people who upgraded to Leopard have reported burning issues like yours. Also, some people just upgrading to 10.4.11 from another version of Tiger have had an unsolved problem where they get the error message “Failed to calibrate laser power level.” It is not a common occurrence so I would not jump to the conclusion that this is an Apple update problem. Just consider it as a possibility. To see if this your problem, you should try an Archive and Install from your original gray OS X install discs. If it is a driver issue, then Archive and Install should fix it.
The last possibility is that the hardware has failed and the optical drive may need to be replaced. If you determine that the two possible culprits above are not to blame, take your MacBook Pro to a local Apple Authorized Service Center.
Home media network
Hardware, Media Center, Networking / 0 Comments
I would like to update some computers in the home network. What I would like to do is set up an iMac or a Mac mini as the main computer in the home office. Then set up a 2nd Mac mini as a home theater PC in the main living room. I would like to set up an Apple TV in a bedroom. As for the old G4 450 AGP, I would like to store all my media files like music, movies and home videos on this box, it has two hard drives in it now, with all my media on it. What do I need to do so any file can be accessed by any user anytime?There will also be a laptop or 2 or 3 used as well.
I have a similar setup to what you want at my home. I use an Intel iMac as my main system in the office. It houses all the family pictures and music. I also use an Elgato EyeTV system to record TV and share it via iTunes. As long as you have a modern version of iTunes running on every computer, you should be able to share it via a single source iTunes library. I would recommend using an Airport Extreme base station as your router.
http://www.powermax.com/parts/show/a-mb053ll__a
Also, you will want to have Leopard installed on all the computers that can handle it. This will allow you to use Front Row on all your Macs, not just the ones that came with an Apple Remote Control.
http://www.powermax.com/parts/show/s-mb022z__a
Also, having Leopard will enable you use the AGP G4 as a headless computer (ie no display) . An AGP 450 G4 will not run Leopard well, so Tiger is the best OS you will want on it. Don’t worry, Tiger is fine for what you are doing. You will have to use a monitor at first to set up the Media server computer. As soon as it’s running Tiger, go to the Sharing section of System Preferences. Under the Services tab, enable the “Apple Remote Desktop” service and set the Access Privileges to allow the main user to do everything. Leave the Guest and VNC sections uncheck-marked.
You can now remove the display from the AGP G4 and connect the computer to the Airport base station via an ethernet cable. Also connect your Office computer via ethernet to the base station. With Leopard running on the Office computer, you can see the AGP G4 as available for screen sharing. Click on the Screen Sharing button and enter the Username and Password for the Administrator account on the AGP G4. You will have full control over the AGP G4 from your office Mac. You then can turn on File Sharing and setup the iTunes on the AGP G4 to be the master library for your home.
On the AGP G4, make sure that you have Sharing turned on in the iTunes preferences. All the other Macs just need to have the preference enabled to “look for shared music.” When you set up your Apple TV, you will have to pair it with the iTunes running on the AGP G4. You will also need to enable photo sharing in iPhoto if you want to share pictures.
Once the server has all the files sharing that you plan on serving, you can then test the connection on your other Macs. Using the new Front Row application that comes with Leopard, just change the source to the AGP G4. You should be able to browse the Apple TV-like menu system to find the media you want. You can also use iTunes and iPhoto to browse the remote media. I think you will find it very responsive on a home network.
Boot Camp clock time switch
Hardware, Software, System Settings / 0 Comments
If you installed windows via Boot Camp on any PowerBook, the time changes as you switch from Windows to Mac OS the time changes.We installed one software upgrade for time & date preference, it fixed Mac timing but not Windows timing.
Any help about it is welcomed.
This is a common problem between switching from one OS to another. The problem stems from how Windows XP uses the computer’s internal clock. OS X always stores the time as the Greenwich Mean Time (GMT) in the Mac’s internal clock. Adjustments to the time displayed in the Mac OS are made based on location and Daylight Savings Time settings. With the Windows OS, time is stored as local time. People who live in the GMT zone are the only ones unaffected by this difference in time storage.
Really the best way to compensate for the time difference, is for each OS to manage its time over internet. Both the Mac OS and the Windows OS can manage time based on network time servers. There will be occasional delays between clock updates, because the OS only checks the time server a few times a day. If you can stand to have the Windows OS displaying GMT, then I would disable network time synchronization in Windows and let the Mac OS have the correct time.
What Wattage UPS to buy
It is so confusing to understand the wattage that is required for computer systems. I can’t seem to find out what Wattage my computer puts out and what is required for a UPS.
I have an 867 dual Macintosh G4 with 2 internal hard drives, an Apple 23″ cinema display and a 500 GIG external drive that needs a UPS. what is the wattage I should look for in one?
It seems like the model names of the UPS’s show a higher number than actual wattage of that particular model UPS.
Any help would be appreciated. Also, is there a way to dispose of older UPS’s?
When calculating Uninterruptible Power Supplies (UPS) wattage, I often drop by the APC website to use their calculators. APC is a Mac-friendly, quality company.
http://www.apc.com/tools/ups_selector/index.cfm
Assuming that you don’t need too much runtime during a power outage, just enough to shutdown, then this unit would work for you:
http://www.powermax.com/parts/show/f18782
When your old UPS needs to be recycled, you need to contact the county or city hazardous waste department to find out where you can dispose of batteries. A UPS often uses a battery comparable to the one found in some motorcycles, so you might want to find out where those batteries end up.

