Articles
Home » Resources » Articles » Search Results
Archive for the ‘Support’ Category
Lion Updated; Credit Cards; iTunes Bug and more…
Thursday, August 18, 2011 / App Store, Apple Culture, Business, OS, Software, Support, Technology, iTunes / 1 Comment
10.7.1 is out
If you are one of the few who upgraded to Lion 10.7, Apple just issued the first, much-needed, update. It consists of the usual round of bug fixes and no visible changes. I installed it immediately, did the usual repair-permissions thing, and am using it now. Read More »
My Experience with Lion – Part 2
Monday, August 15, 2011 / App Store, OS, Software, Support, Technology, Uncategorized / 0 Comments
While I like some of the features, I do not like the changes to Spaces. It is now too easy to accidentally invoke a screen shift while difficult to drag items from one to another. I also find it increasingly obvious that this is not really ready for prime time and one should wait for 10.7.1, at the earliest. Read More »
My Experience with Lion – Part 1
Monday, August 8, 2011 / App Store, OS, Software, Support, Technology, Uncategorized / 0 Comments
Getting Ready for Lion
My original intention was to just forget about OS X Lion for a few months, letting others do Apple’s field testing for them. Then I realized I should go ahead and do it because I need to learn as much as possible, in preparation for those clients who will need help with it. But to give it a go, I had to do a lot of preparation. Read More »
Using iWeb Without Dot Mac
Wednesday, June 14, 2006 / Support / 1 Comment
Not only do I write articles like this one for PowerMax, but I also write a computer support column. It’s called “Ask Jacob,” and a link to it can be found in the right hand navigation of www.powermax.com’s front page. All day long emails come in, ranging from troubleshooting to buying advice. The questions I get in those “Ask Jacob” emails are just the tip of the iceberg. Each day I get all sorts of Mac questions from PowerMax sales people and other staff. Those questions are often customer questions that have stumped our expert staff. Even with all these questions from email and everyone around me, I still get some of the most difficult questions, not from work, but when I get home.
Self-diagnosing Your Sick Mac
Thursday, December 22, 2005 / Support / 0 Comments
When your Mac is sick, the first thing you want to do is to find a utility to console you. Macs are solid computers that some of us have come to think of as being maintenance-free, but any computer is bound to have some trouble within its lifetime. Here are some tricks to solving your problems, or at least finding the cause of them.
The Internet Disappeared!
Saturday, November 19, 2005 / Support / 0 Comments
Seventy percent of your fellow Internet users are on broadband at home. So many users have made the switch that Apple has stopped including 56k modems in G5 towers, and I wouldn’t be surprised if the other Apple desktop computers ditch them soon. There are several reasons that broadband is surpassing dialup. Speed is obviously an issue, but another primary feature is also having a constant connection. But, when you suddenly find yourself offline and don’t know why, it’s annoying.
Your Mac and Your Kids
Tuesday, September 20, 2005 / Support / 0 Comments
For some Mac fans reading this, their Mac is almost like their child. However, for those of us who have both children and Macs, we have to take responsibility for educating and protecting our children on the computer. This was never made clearer to me than one late night a few months back.
To Clone or Transfer
Wednesday, July 20, 2005 / Support / 0 Comments
After years of entrenching your digital life inside your computer, moving to a new system is not always easy. You can choose to make a clean break, opting to move files by using CD-Rs or an external hard drive and then reinstalling all their applications. For the digital packrat this is often a good thing to do, especially since hard drives can clutter up worse than the average teen-ager’s bedroom.
Read More »
